2000 FORD TAURUS Complaints

WHEN DRIVING THE CAR THERE WAS A SOUND LIKE SOMETHING WAS RUBBING ON THE TIRES. WHEN PULLING IN TO THE DRIVEWAY THE NOISE GOT WORSE. LATER IN THE DAY WHEN DRIVING THE CAR IT STARTED TO SMELL HOT LIKE SOMETHING WAS BURNING. WE TOOK THE CAR TO THE NEAREST REPAIR SHOP ( AS WE WERE AFRAID TO DRIVE THE CAR ANY FURTHER). THE REPAIR SHOP TOLD US THAT THE LEFT REAR SPRING HAD BROKEN, DESTROYED THE STRUT AND DAMAGED THE LEFT REAR TIRE. THEY ALSO TOLD US THAT WHEN SPRINGS AND STRUTS ARE REPLACED THEY ARE DONE IN PAIRS (YOU JUST CAN NOT FIX ONE). SO THE REAR SPRINGS AND STRUTS ON BOTH SIDES WERE REPLACED FOR THE COST OF $635.00. WE HAD THE RECALL COVERS INSTALLED ON THE FRONT OF THE CAR TO PREVENT THIS SAME THING HAPPENING IN LATE SUMMER OF THIS YEAR. IN 2004 WE HAD TO REPLACE RIGHT FRONT TINE AS IT WAS PUNCTURED FROM THE INSIDE. THE FORD DEALERSHIP REPAIR DEPT. STATED AT THAT TIME THAT IT WAS NOT BECAUSE OF SPRING FAILURE BUT KNOW WE WONDER IF THAT WAS TRUE. WE DO HAVE THE DEFECTIVE PARTS IN OUR POSSESSION. *JB

DT: THE CONTACT STATES THAT THE FRONT PASSENGER SIDE SEAT BELT WAS DEFECTIVE. THE BELT WILL NOT RETRACT. THE BELT WILL ALSO NOT EXTEND OVER A PERSON COMPLETELY. THE BELT HAS BEEN EXAMINED BY A DEALER AND CAN BE REPAIRED. THE WHOLE SEAT BELT ASSEMBLY WILL HAVE TO BE REPLACED IN ORDER TO REPAIR THE DEFECTIVE PARTS. SHE IS HAVING THIS REPAIRED TODAY. *AK UPDATED 11/29/2005 - *NM

2002 FORD TAURUS IS EXPERIENCING FAILURE IN THE LEFT REAR COIL SPRING. *TS WHEN THE COIL SPRING FAILED, IT DAMAGED THE TIRE. *JB

NHTSA CAMPAIGN ID # 01V258000 - WINDSHIELD WIPER/WASHER MOTOR...I HAVE A 2000 FORD TAURUS, MY WINDSHIELD WIPER MOTOR HAS STOPPED WORKING. I REMEMBERED THAT THERE WAS A RECALL ON IT. WHEN I CALLED THE FORD CUSTOMER SERVICE DEPARTMENT (AND I USE THAT TERM VERY LOOSELY), I WAS TOLD THAT A FORD DEALERSHIP HAS ALREADY REPAIRED THE RECALL (DON REID FORD). WHEN I EXPLAINED THAT THE PART WAS NEVER, EVER REPAIRED BY THEM...THE CUSTOMER SERVICE REP. & HER SUPERVISOR, SAID THAT THERE WAS NOTHING THAT THEY COULD DO, BECAUSE THE "RECORDS" SHOWED IT WAS REPAIRED IN OCTOBER 2001. MY CAR HAS NEVER BEEN TAKEN IN FOR THIS REPAIR TO BE DONE. I ASKED THE UNHELPFUL CUSTOMER SERVICE REP (AND HER SUPERVISOR) WHAT MY OPTIONS WERE, AND I WAS TOLD THAT I WAS WELCOME TO TAKE IT TO ANY FORD DEALER TO HAVE THE REPAIR DONE, AT MY EXPENSE...EVEN THOUGH THE RECALL HAS NEVER BEEN REPAIRED. I KNOW THAT THE DEALERS GET PAID MONEY WHEN THEY DO RECALL WORK...AND I ALSO KNOW THAT THERE ARE A LOT OF DISHONEST PEOPLE OUT THERE THAT WILL DO ANYTHING TO EARN A DOLLAR. NOW HAVING SAID THAT...WHAT IS A PERSON TO DO, THAT HAS AN UNREPAIRED RECALL PROBLEM, AND IT HAS BEEN LABELED AS REPAIRED? ALL OF THE SYMPTOMS THAT I AM EXPERIENCING RIGHT NOW, ARE THE EXACT SAME ONES LISTED IN THE RECALL NOTICE. CAN SOMEONE PLEASE LEAD ME IN THE RIGHT DIRECTION? *NM

DT: CONTACT STATED THAT THE COIL SPRING ON THE RIGHT REAR SUSPENSION BROKE AND PUNCTURED THE TIRE. CONSUMER STATED THEY DROVE THE VEHICLE FOR ABOUT A WEEK WHILE IT BROKE, BUT COULD HEAR A RUBBING NOISE. CONSUMER'S HUSBAND CHECKED THE VEHICLE, THEN HAD IT TOWED TO A DEALER, AND THE DEALER REPAIRED THE VEHICLE ON AUGUST 5, 2005. DEALER DID NOT STATE WHAT MIGHT HAVE CAUSED THE PROBLEM.*AK

DT: THE CONTACT OWNS A 2000 FORD TAURUS. WHILE DRIVING HEARD A NOISE IT SOUNDED LIKE A LARGE BANG AND TIRE WENT FLAT. THE CONTACT CALLED MAHONE TIRES , THEY CAME, AND TOOK THE TIRE . THEN THE CONTACT CALLED A TOW TRUCK TO TOW THE VEHICLE. THE MECHANIC TOLD THE CONTACT THAT THE COIL SPRINGS ON THE REAR BROKE AND THEN IT PUNCTURED THE TIRE.*AK

WHILE HAVING VEHICLE WHEELS ALIGNED, MECHANIC NOTED DRIVERS SIDE REAR SPRINGS BROKEN AND PASSENGER SIDE SPRING CRACKED. WHEN CONSULTED BY PHONE, FORD OFFERED A REPAIR ESTIMATE OF OVER $600 DOLLARS. *JB

DT: THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH THE LEFT FRONT DRIVER COIL SPRING BROKE. AFTER THE COIL SPRING BROKE IT TORE THE FRONT TIRE INTO SHREDS. THE VEHICLE MADE IT BACK HOME, AND WAS TOWED TO THE DEALER. THEY REPLACED BOTH COIL SPRINGS ON THE FRONT. THIS WAS COVERED UNDER A PREVIOUS RECALL. NOW, THE CONTACT WAS WORRIED ABOUT THE BACK COIL SPRINGS BEING AFFECTED, AND THAT THEY MAY FAIL ALSO. THE CONTACT WAS IN CONTACT WITH FORD MOTOR COMPANY. THEY SAID THAT THE FRONT COIL SPRINGS WERE COVERED UNDER THE RECALL ,AND THEY GAVE THE CONTACT AN EXTENDED WARRANTY ON THE COIL SPRINGS. ALSO, THE CONSUMER HEARD SOMETHING ON THE NEWS ABOUT SOMEONE WANTING TO OPEN A CONGRESSIONAL HEARING ON THE BACK COIL SPRINGS, AND THAT WAS WHERE THE CONCERN WAS COMING FROM. THE VEHICLE IS A 2000 FORD TAURUS.*AK

DT: THE CONSUMER OWNS A 2000 FORD TAURUS. WHILE DRIVING ON THE ROAD THE REAR SPRING COIL WENT INTO THE LEFT REAR TIRE AND CAUSED IT TO BLOW OUT. THE VEHICLE WAS TOWED BY A FLAT BED TRUCK TO A LOCAL DEALER. THE CONSUMER WAS WITHOUT A CAR FOR SEVERAL DAYS. THE TIRE WAS REPLACED. THERE WAS NO CRASH AND NO INJURIES. *AK (11/29/05) THE CONSUMER WAS IN THE PASSING LANE OF A FOUR LANE HIGHWAY WHEN THE INCIDENT OCCURRED, BUT FORTUNATELY THE CONSUMER WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL. THE SERPENTINE BELT CRACKED. *SC

I OWN A 2000 FORD TAURUS ON WHICH THE DRIVERS SIDE REAR COIL SPRING BROKE. THE BROKEN SPRING CUT A GOUGE ON THE INSIDE OF THE TIRE AND PUNCTURED IT. THIS RESULTED IN A FLAT TIRE WHILE MY WIFE WAS DRIVING. TO CORRECT THE FAILURE OUR LOCAL FORD DEALER HAD TO REPLACE BOTH BACK SPRINGS AND TWO TIRES. THE BROKEN PART IS NOT AVAILABLE, BUT THE PROBLEM IS NOTED ON THE SERVICE ORDER. *NM