2002 FORD TAURUS Complaints

2002 FORD TAURUS DEFECTIVE SPRINGS *GR THE CONSUMER STATED SHE WAS PULLING OUT OF A PARKING LOT WHEN SHE HEARD A NOISE. SHE PROMPTLY STOPPED DRIVING, AND DISCOVERED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. SHE PUT THE SPARE TIRE ON AND RETURNED TO WHERE SHE PURCHASED THE TIRES, ONLY TO LEARN THE WARRANTY DID NOT COVER THE SITUATION. THE CONSUMER WAS INFORMED THE TIRE WOULD NOT BE REPLACED, BECAUSE THE DAMAGE WAS CAUSED BY A BROKEN COIL SPRING AND NOT BECAUSE OF ANY INHERENT PROBLEM WITH THE TIRE ITSELF. A MONTH AND A HALF LATER, THE DRIVER'S SIDE REAR TIRE WAS DAMAGED IN THE SAME MANNER WHICH WAS DUE TO A DEFECTIVE COIL SPRING. THE CONSUMER DISCOVERED A RECALL REGARDING THE COIL SPRINGS FOR THE 1999-2001 MODELS.

I BACKED OUT OF A PARKING SPACE AT WORK AND MY LEFT FRONT TIRE BLEW OUT AFTER BACKING UP ABOUT 2 FEET. COME TO FIND OUT MY COIL SPRING HAD BROKEN AND GASHED THE INSIDE OF MY TIRE AND RUINED THE STABILIZER LINK. I HAD THE COIL SPRING REPLACED (QUICK STRUT) ALONG WITH A NEW STABILIZER LINK AND A WHEEL ALIGNMENT DONE. I ALSO HAD TO PURCHASE A NEW TIRE TODAY. *TR

I WAS DRIVING MY 2002 FORD TAURUS (WITH MY FAMILY IN THE CAR )WHEN I HEARD A LOUD BANG AND I SLAMMED ON THE BRAKES ALMOST HITTING THE CAR IN FRONT OF ME. I GOT OUT OF THE CAR AND RETRIEVED A PIECE OF A SUSPENSION: SPRING COIL. IT APPEARS TO BE ONE OF THE FRONT SPRINGS. DISASTER WAS AVERTED, BARELY.. I NOTICED THAT THIS PARTICULAR PART WAS RECALLED IN 1999-2001 MODELS. I CANNOT UNDERSTAND WHY THIS PART (WHICH IS ESSENTIALLY THE SAME PART) WAS NOT RECALLED IN THE 2002 MODEL. REPAIRS HAVE NOT BEEN COMPLETED AS I FEEL THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY. THIS WAS DANGEROUS AND COULD HAVE BEEN A LOT WORSE.... *TR

I HAD TO REPLACE A FRONT PASSENGER SIDE COIL SPRING ON A 2002 FORD TAURUS AFTER IT COLLAPSED WHILE SHE WAS BACKING OUT OF A PARKING LOT. SHE HAD TRAVELED @200 MILES IN THE PREVIOUS TWO DAYS WITH PASSENGERS IN THE CAR WITHOUT INCIDENT AND HAD NO INDICATION THERE WAS ANY PROBLEM WITH THE VEHICLE. AS AN OWNER I THINK WE SHOULD HAVE BEEN NOTIFIED OF ANY POTENTIAL SAFETY HAZARD BY THE MANUFACTURER SO WE COULD HAVE HAD THE VEHICLE INSPECTED AND WORK DONE TO PREVENT THE FAILURE. I WOULD RATHER HAVE THE OPTION TO REPLACE THE SPRINGS BEFORE THE COIL FAILED, AS HAD THIS HAPPENED WHEN SHE WAS TRAVELING IT COULD HAVE BEEN A CATASTROPHIC EVENT. *TR

SEE EA08018... REAR SPRINGS BOTH SNAPPED ON MY 2002 FORD TAURUS. THANK GOD I HADN'T MADE IT TO THE INTERSTATE YET. AFTER SOME RESEARCH, IT APPEARS THIS EXTREMELY COMMON ON THE 2002 FORD TAURUS AND THAT FORD IS AWARE OF THE CHRONIC NATURE OF THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT SPEEDS OF 5 MPH, THE REAR PASSENGER SIDE COIL SPRING FRACTURED. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY. REPAIRS TO THE VEHICLE WOULD BE AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

I JUST PURCHASED A 2002 FORD TAURUS WITH 40, 673 MILES. I HAD THE VEHICLE SAFETY INSPECTED AND REVEALED THAT BOTH REAR SPRINGS WERE BROKEN. I LEARNED THAT THIS IS A VERY COMMON OCCURRENCE ON THE 2002 TAURUS, AFTER THE FACT THAT I HAD JUST PURCHASED THE VEHICLE. MY DEALER IS REPLACING THEM AT NO CHARGE, BUT I WILL HAVE TO PAY TO REPLACE THE FRONT SPRINGS. HOW CAN A VEHICLE WITH 40,500 MILES HAVE BROKEN SPRINGS? I AM CONCERNED FOR THE SAFETY OF MY YOUNG FAMILY DRIVING ON THE ROADWAYS IF ALL THE SPRINGS ARE NOT REPLACED, AND THE 2002 TAURUS IS NOT RECALLED. *TR

THE FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED THE SIDEWALL OF TIRE RESULTING IN A BLOWOUT. *TR

FRONT COIL SPRING SNAPPED AND PUNCTURED TIRE. RESULTING IN A FLAT TIRE. FORTUNATELY THE VEHICLE WAS MOVING SLOWLY FROM A PARKING SPOT. THE SPRING WAS REPLACED. *TR

DRIVING 2002 FORD TAURUS WITH 3 KIDS IN CAR AND GOING 55 MILES AN HOUR WHEN THE FRONT DRIVER'S SIDE SPRING POPPED AND STRUT WENT INTO TIRE. BARELY GOT OFF THE ROAD BECAUSE IT WOULD NOT STEER. WAS TOLD IT WAS UNDER RECALL BUT IT WASN'T. IT WAS THE 2001 FORD TAURUS THAT WAS ON RECALL. HAD TO PAY $545 TO GET FIXED. WAS TOLD BY DEALERSHIP THAT THE ENGINE ETC IS 2001 MODEL BUT SHELL OF CAR IS 2002. *TR