2012 FORD TAURUS Complaints

HEATED SEAT ELEMENT SHORTED, SMOKED, SMOTHERED FIRE IN SEAT. DID NOT COME THROUGH LEATHER SEAT - SMOTHERED WITHIN SEAT. NO INJURIES. WAS DRIVING ON HIGHWAY AND SMELLED SMOKE AND THEN HEATED SEAT STOPPED WORKING. PHOTO OF HEATING ELEMENT AND BAR CODE OF SAME IS ATTACHED.

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN DURING NIGHT TIME AND THAT THE LOW BEAMS FAILED TO ILLUMINATE BRIGHT ENOUGH TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN, ADJUSTED THE BRIGHTNESS ACCORDING TO MANUFACTURER SPECIFICATIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT WHILE STATIONARY, THE FCIM (FRONT CONTROL INTERFACE MODULE) MALFUNCTIONED WHICH CAUSED THE DEFROST TO HAVE ELECTRICAL ISSUES. THE CONTACT STATED THAT THE DEFROSTER MALFUNCTIONED AND BLEW HOT AIR AT 90 DEGREES. THE VEHICLE WAS DIAGNOSED AS NEEDING THE FCIM (FRONT CONTROL INTERFACE MODULE) REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/31/17*LJ *TR

TOOK OUR 2012 FORD TAURUS IN FOR SERVICE & THEY ASK IF WE WOULD LIKE THEM 2 GO AHEAD & DO OUR STATE INSPECTION SO WE SAID THAT'S FINE! WE THEY LATER CAME IUT & SAID IT WOULD PASS INSPECTION BECAUSE OF AIR BAG & TAG LIGHT! WHEN WE PULLED IN TO THAT DEALERSHIP THE AIRBAG LIGHT WASN'T ON! WE TOLD THEM THIS!THE SAID THEY WOULD HAVE TO RUN A TEST 4 ANOTHER $100 OR MORE! WE LOOKED UP ONLINE & FOUND WHERE THERE WAS A RECALLS BACK IN APRIL 2016 FOR AIRBAGS ON THIS MODEL!THEY SAID NOT ON THERE RECORDS IN THEIR COMPUTER! WE ASK 4 FORD PHONE # & ON 09/16/2016 WE CALLED FORD & NO HELP THERE EITHER! I'M CONCERNED! FOR CAR HASN'T BEEN WRECKER & WE FEAR FOR OUR SAFETY AS WELL AS OUR FAMILIES SAFETY RIDING IN THIS CAR!PLEASE HELP CHECK CHECK 4 RECALLS & COMPLAINTS & GET TO THE BOTTOM OF THIS MATTER! THANK U SO MUCH!

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 30 MPH, ALL THE ELECTRICAL SYSTEMS FAILED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD, WAIT TEN MINUTES, AND RESUME DRIVING. IN ADDITION, WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

HYDRAULIC LIFT SUPPORTS SUDDENLY FAILED WHEN LIFTING THE TRUNK LID ONE DAY IN JULY 2016. CAR HAS 116,000 MILES, PURCHASED NEW. TOOK TO ORIGINAL DEALER WHO SAID HE WOULD INSTALL IF I COULD FIND SOME. PARTS ARE SOLD OUT AT EVERY AUTO PARTS STORE I CAN FIND, AND ALSO SOLD OUT AT THE VENDORS FOR THE AUTO PARTS STORES. IF THERE ARE NONE TO BE FOUND, IS THIS A PROBLEM?

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, PLACED IN PARK, AND RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE RECURRED AFTER APPROXIMATELY SEVEN MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ON MAY 16, 2016 AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE STALLED AGAIN WITHOUT ANY TYPE OF WARNING. IT STARTED IMMEDIATELY AFTER THE CONSUMER PUT THE VEHICLE IN PARK. THE CONSUMER HAD NO POWER BRAKES OR POWER STEERING. HOWEVER, THE TURN SIGNALS AND HORN WORKED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND THE PROBLEM. UPDATED 06/08/16.*JB STATUS UPDATE 07/06/16.*JB UPDATED 08/04/16.*JB

MY 2012 FORD TAURUS SHO WAS BROUGHT INTO JONES WEST FORD IN RENO, NEVADA. IT WAS AT JONES WEST FOR A POWER STEERING RECALL. WHILE ON THE INTERSTATE BACK HOME THE ADAPTIVE CRUISE CONTROL, FAULTED AND CAUSED A WARNING TO APPEAR, AS WELL AS A COLLISION AVOIDANCE FAULT. AT THE DEALERSHIP IN FALLON, THE SERVICE ADVISOR INFORMED ME THAT THE ACC MODULE WAS FAULTY AND NEEDED TO BE REPLACED. FALLON COMPLETED THE WORK BUT ON A QUALITY ASSURANCE RIDE TO ENSURE THE MODULE WAS WORKING CORRECTLY, THE TECHNICIANS FOUND THAT THE VEHICLE WAS MAKING STEERING INPUTS WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE TECHNICIANS RETURNED TO THE DEALER TO DIAGNOSE WHAT HAD CAUSED THE STEERING INPUTS. THEY TRACED THE PROBLEM BACK TO THE ABS CONTROL MODULE AND PUMP, AND ORDERED A BRAND NEW ONE. THEY ORDERED THE ABS MODULE AROUND THE 23RD OF NOVEMBER 2015, BUT DUE TO STOCKING PROBLEMS THE PART DID NOT ARRIVE UNTIL AROUND THE 24TH OF DECEMBER. I WAS NOT OFFERED A RENTAL VEHICLE BY THE DEALERSHIP, AN APOLOGY FROM FORD FOR THE INCONVENIENCE. AFTER THE DEALERSHIP FINALLY RECEIVED THE PART AND INSTALLED IT, THE TECHNICIANS RAN INTO A PROBLEM WITH THE PCM ACCEPTING THE NEW MODULE, A NEW PROBLEM AROSE; THE INSTRUMENT PANEL CLUSTER WOULD OPERATE NORMALLY FOR A TIME AND THEN THE LIGHTS WOULD DIM, AND THEN COMPLETELY TURN OFF. WHEN THE VEHICLE WAS HOOKED UP TO THE OBDII SYSTEM, IT EVEN SHUT THE DIAGNOSTIC EQUIPMENT DOWN AS WELL. THE TECHNICIANS AT FALLON AUTO MALL REALIZED THEY DID NOT KNOW HOW TO FIX THE PROBLEM AND CALLED A FIELD OFFICE TECHNICIAN IN DENVER FOR ADVICE. HE ADVISED THE TECHNICIANS AND SERVICE MANAGER TO CHECK A FEW DIFFERENT COMPONENTS ON THE VEHICLE BUT, AS OF TODAY THE VEHICLE IS STILL NOT DRIVABLE AND THE TECHNICIANS STILL DO NOT UNDERSTAND WHAT IS HAPPENING WITH THE VEHICLE AND EVEN MENTIONED THAT THE ACC MODULE IS STILL NOT WORKING PROPERLY.

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.