2016 FORD TAURUS Complaints

The contact owns a 2016 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The vehicle was taken to the dealer, who determined that there was a loose steering bolt. The dealer performed an undisclosed repair, but the failure persisted. The vehicle was not repaired. The contact's son diagnosed the vehicle using a code reader and retrieved a diagnostic trouble code for the power steering control module. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

The auxillary for hands free phone calls stopped working the same time the back up camera went out. The camera comes and goes. It works sometimes when it is really cold out. Not sure if this is the wiring.

The contact owns a 2016 Ford Taurus. The contact stated that the vehicle failed to start after several attempts, and the battery was replaced by an independent mechanic. The contact stated that soon after the battery replacement, while attempting to make a U-turn, the steering wheel seized with the “Power Steering Assist" message displayed on the instrument panel. The contact used excessive force to steer the vehicle into a parking lot. The contact stated that a Mobile mechanic arrived at the scene and the contact was informed that the vehicle needed to be reset after the battery was replaced. The contact stated that five days after the vehicle was reset, the failure recurred. The contact called the same Mobile mechanic who had performed the reset and was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.

My back up camera keep going in and out. Screen turns blue and says backup camera is not available.

The contact owns a 2016 Ford Taurus. The contact stated while driving at various speeds, the engine overheated. Additionally, the contact stated that while driving at an undisclosed speed, the engine overheated. The contact pulled over to the side of the road, added coolant to the vehicle, and allowed the engine to cool down. The vehicle was taken to a Walmart, where the contact was informed that coolant was leaking from the vehicle. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer for diagnostic testing, and Goodwill Assistance could be considered. The vehicle was towed to the dealer, where it was diagnosed that the coolant pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer later informed the contact that no assistance would be provided and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,500.

Steering didn't work correctly which led to brakes not doing what I needed which led to slamming into a cement edge at a freeway exit or entrance. Seat belts locked up. Air bags did not deploy. Front passenger tire flat. Car towed next day. Ford dealership did NOTHING even when it was discovered Ford sold us a car with a FLAT spare tire (donut). Dealership said no recalls, but coverup or fixed but not correctly previously? Car purchased used. Ford dealership said to go to body shop. Body shop couldn't do anything unless we paid $6,000.00 to get the seat belts replaced. That's 1/3 the price financed for the car!!!! Safety put at risk: flat spare tire & seat belts locked up. The dealership SAID nothing wrong with brakes & steering according to their electronic diagnosis. Didn't even LOOK at brakes & steering. 2 incidents total so far with brakes & steering. Didn't think anything significant the first time. seat belts locked up confirmed by certified body shop. No it has NOT been inspected by anybody else. No warning lights appeared. I unhooked wife's seat belt so she could exit the car as needed & it slammed into her left breast. See attached picture. It took a week for the bruise to go away. Bruise got worse before it disappeared. Hurt a lot.

Occasionally engine surges when in gear when brake is pressed.Car must be put in neutral and key turned iff. This happens only on occasionaly.I understand Ford has extended Throttle body warranty on this part to ten years on my ModelI visited local dealer who ran my VIN and advised there was no information on an extended warranty in his system.He said take it up with Ford.Ford customer service refered me back to the dealer.Can you assist in confirming Ford has extended the coverage to 10 years and if so how to proceed as Ford has denied any knowledge.

I have learned there is a known issue with the 3.5liter twin turbo V6 motor Water Pump. The "cyclone motor" design by Ford has a known problem with water pump leaking and must be replaced, costs are typically $4,500 as the engine has a known design flaw in that the water pump was placed Inside the motor causing a high degree of failure and labor-intensive repair. Ford is well aware of this issue yet they have Not contacted my regarding this known issue. I now have my vehicle in the repair shop at Walker Ford in Clearwater being repaired and an invoice due of $4,500. I wish for your assistance to have this repair covered under the recall and or warranty. My vehicle has 62K miles.

The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rearview camera image was upside down and distorted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the part had been discontinued. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.

my vehicle's oil lines to the turbo charger failed and caused a huge oil leak and my car was smoking all over the highway. I had the vehicle towed to a nearby service station recommended by AAA. After discovering the issue, the repairman indicated there was a recall on this exact issue. However, I was never notified by Ford of the recall. When I called Ford I was informed that the recall only applied to vehicles built between Oct and Nov 2016. My vehicle was built in April. I feel that this issue couldn't have been limited to that small window of time, obviously Ford is not sharing the appropriate information with NHSTA. I had to pay $3000 to fix my vehicle for a problem that Ford is well aware this vehicle is still having. I'm deeply disappointed in Ford.