2000 FORD TAURUS Complaints

WITH OUT PRIOR WARNING, BOTH REAR COIL SPRINGS BROKE. I HAD THE COIL SPRINGS REPLACED AT THE FORD DEALERSHIP. ALSO AS A RESULT, AFTER GETTING NEW TIRES (UNRELATED TO THE PROBLEM WITH THE COIL SPRINGS), THERE WAS SOMETHING ELSE BROKEN IN THE BACK END WHICH WILL NOT ALLOW A TIRE ALIGNMENT. THIS HAS NOT YET BEEN REPAIRED. *NM

TIRE BLOW OUT CAUSED BY A BROKEN RIGHT REAR COIL SPRING. FORTUNATELY HAPPENED IN DRIVEWAY A LOW SPEED. HAD REPAIRED AT A TIRE DEALER. BROKEN PARTS NOT SAVED. *NM

MY 2000 FORD TAURUS VIN [XXX] HAS ALREADY HAD THE FRONT SPRINGS REPLACED 3 TIMES WITH THE LAST TWO FALLING IN UNDER THE MANDATORY RECALL. ON SEPTEMBER 23, 2005 I TOOK IT INTO THE DEALER AGAIN BECAUSE OF A CLUNKING NOISE AND VIBRATION AT HIGHER SPEEDS. I WAS INFORMED THAT THE REAR RIGHT SPRING HAS NOW BROKEN AND NEEDED TO BE REPLACED AS WELL. I HEARD ON THE NEWS ABOUT YOUR CURRENT INVESTIGATION INTO FORD'S REAR SPRINGS NHTSA ACTION # PE05054 AND THOUGHT I SHOULD LET YOU KNOW ABOUT MY OCCURRENCE. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I BOUGHT MY FORD TAURUS IN 2001 AND IT WAS A DAILY DRIVER. SUMMER OF 2005 I HAD MY REAR SPRING SNAP ON BOTH SIDES AND POP ON TIRE, I HAD TO REPLACE MY STRUTS/SPRINGS AND TIRES FOR A TOTAL OF $1,300. BOTH STRUTS WHERE LEAKING, BOTH SPRINGS BROKEN, AND ONE OF THE REAR TIRES WAS POPS BECAUSE OF THE BROKEN STRUT. MY CAR HAD ABOUT 75,000 MILES AT THE TIME. I REPLACED ALL FOUR TIRES AS A SET.

IN JUNE 2005 WHILE ON OUR WAY HOME FROM VACATION WE HEARD A LOUD THUNK AND RUBBING IN THE REAR OF OUR CAR. WE GOT THE CAR HOME AT WHICH POINT MY HUSBAND JACKED UP THE CAR AND TOOK OFF THE TIRES. HE FOUND THAT THE COIL SPRINGS WERE BROKEN ON BOTH SIDES OF THE CAR. WE TOOK THE CAR TO OUR LOCAL SERVICE CENTER. IT COST ME 600.00 TO FIX THE SPRINGS, ALIGNMENT AND THE 2 TIRES THAT WORE UNEVENLY. WE CALLED THE LOCAL FORD DEALER TO GET PRICING BUT THEY WERE A LOT MORE THAN OUR LOCAL SERVICE CENTER. THIS IS NOT THE FIRST MAJOR PROBLEM I HAVE HAD WITH THE TAURUS. *NM

I SHOULD HAVE FILED THIS EARLIER THIS YEAR. MY 2000 FORD TAURUS HAD A RECALL IN 8-2004 (BUT THE SHIELD TO COVER THE COIL SPRINGS WAS NOT MADE AVAILABLE FOR ALMOST 6 MONTHS - WHICH COULD HAVE PREVENTED THE ULTIMATE PROBLEM). THE FRONT COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE FRONT TIRE WHILE I WAS BACKING UP. LUCKILY I WAS NOT GOING FAST AS IT WAS VERY APPARENT I WOULD HAVE BEEN IN AN EXTREMELY SERIOUS CRASH OTHERWISE. THIS WAS TOWED TO TIRE SHOP FIRST, THEN TO DEALER AND COIL SPRINGS IN FRONT OF CAR WERE REPLACED AS WAS AFFECTED TIRE AT NO COST. HOWEVER, NOW I SEE THAT THE REAR COIL SPRINGS HAVE MALFUNCTIONED IN THE SAME WAY ON THE SAME YEAR/MODEL CAR. I AM NOT LOOKING FORWARD TO A WAIT, OR GUESSING GAME TO SEE IF MY CAR WILL BE ONE OF THE AFFECTED ONES. I HAVE HAD MANY PROBLEMS AND WOULD LIKE SOME ASSURANCE THAT I OR MY FAMILY WILL NOT SUFFER THE CONSEQUENCES OF THE FAILURE OF YET ANOTHER COIL SPRING ON MY CAR. INCIDENT DATE IS APPROXIMATE, AS I WILL HAVE TO PULL OUT RECORDS. *NM

REAR COIL SPRING BROKE ON MY 2000 FORD TAURUS AND PUNCTURED PASSENGER SIDE REAR TIRE. I WAS GOING ABOUT 15 MPH SINCE THE TRAFFIC WAS BACKED UP, OTHERWISE IF I WOULD HAVE BEEN GOING FASTER, I COULD HAVE BEEN KILLED. I HAD TO DRIVE TO NEAREST OPEN TIRE DEALER FOR NEW TIRE AND NEW SPRINGS. FORD WOULD NOT HELP ME SINCE I DIDN'T GET IT FIXED AT A FORD DEALER (BUT THEY WERE ALL CLOSED WHEN THIS HAPPENED (AROUND 6:30 PM). I CONTACTED THE FORD DEALER AND GAVE THEM ALL MY RECEIPTS, BUT THEY WON'T DO ANYTHING. *NM

VERY POOR VISIBILITY THROUGH WINDSHIELD ESPECIALLY ON HUMID DAYS. I USE MY WINDSHIELD WIPERS AND DEFROSTER AND STILL CAN'T SEE. THE CAR HAS BEEN LIKE THIS SINCE NEW. I'VE NOTICED IT MORE SINCE I STARTED WORKING DAYS, IT IS DANGEROUS DRIVING CAR ON MORNING COMMUTE.*JB

VEHICLE INTAKE MANIFOLD EXPLODED RESULTING IN NEAR FIRE WHICH ALSO DAMAGED THE EMISSION VALVE. *TS THE CONSUMER HAD DIFFICULTY STARTING THE VEHICLE AND ON THE SECOND TRY IS WHEN THE EXPLOSION WAS HEARD. THE CONSUMER WAS TOLD WHEN THE INTAKE MANIFOLD EXPLODED IT SHATTERED INTO LARGE FRAGMENTS AND SCATTERED THROUGH OUT THE ENGINE, 2 WEEKS LATER THE EMISSIONS LIGHT ILLUMINATED. THE CONSUMER TOOL THE VEHICLE TO THE DEALER AND UPON EXAMINATION IT WAS DISCOVERED THE EMISSIONS VALVE WAS DAMAGED DUE TO THE EXPLOSION OR WAS THE ORIGIN OF THE PROBLEM WHICH MAY HAVE CAUSED THE INTAKE MANIFOLD TO FAIL. *JB

DT: WHILE DRIVING ON THE HIGHWAY THE CONSUMER SLOWED DOWN AND THEN PRESSED THE GAS TO ACCELERATE BUT THE VEHICLE REVVED AND THEN THE VEHICLE STOPPED ON ITS OWN AND WOULD NOT GO INTO GEAR. THERE WAS NO FOREWARNING LIGHTS THAT CAME ON THE DASH BOARD. THIS HAPPENED ON SEPTEMBER 19, 2005, HAD VEHICLE TOWED TO THE DEALER, THEY SAID THE TRANSMISSION NEEDED TO BE REPLACED, AND THEY WERE GOING TO CHARGE 1300.00 WITH THE EXTENDED WARRANTY APPLIED. *AK