2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- PENFIELD, NY
REAR COIL SPRINGS FAILED AFTER 74,000 MILES. THIS WAS DISCOVERED DURING A SAFETY INSPECTION. THIS FAILURE CAUSED THE VEHICLE TO FAIL THE SAFETY INSPECTION AND BY STATE LAW IS NOT DRIVEABLE UNTIL REPAIRED. SPRINGS HAD SPLIT AND WERE PARTIALLY COLLAPSED. THIS CAR IS NOT DRIVEN ON ROUGH ROADS, USED TO TOW OR CARRY ANY HEAVY LOADS. THE COST TO REPAIR WAS QUOTED AT $635 BY A FORD DEALERSHIP. I BELIEVE THAT THESE SPRINGS FAILED DUE TO DEFECTIVE OR INADEQUATE MATERIALS.
Source: NHTSA WEB SITE -
2002 FORD TAURUS- OSWEGO, NY
LEFT FRONT COIL SPRING BROKE INTO 3 PCS., PUNCTURED TIRE AND SHATTERED COMPOSITE STABILIZER LINKAGE. I WAS BACKING UP IN PARKING LOT TO LEAVE WORK WHEN I HEARD AN EXPLOSION, THE CAR DROPPED TO PAVEMENT AND SMOKE BLEW OUT FROM AROUND TIRE AND MOTOR. I AM CHECKING TO SEE IF THERE IS A RECALL IN ORDER TO HAVE CAR PICKED UP BY A DEALER TO HAVE REPAIRED. THE CAR CAN NOT BE DRIVEN. THERE IS NO CORROSION OR WEAR ON THE COIL SPRING. THE CAR HAS 7100 MILES ON IT. I BOUGHT IT USED AT A DEALERSHIP IN PHILADELPHIA PA 5 YEARS AGO.
Source: NHTSA WEB SITE -
2002 FORD TAURUS- LINCOLN PARK, MI
ENTERING DRIVEWAY, RIGHT FRONT TIRE BLEW OUT AND CAR "CLUNKED" TO GROUND! HAD DIFFICULT TIME TO GET THE CARJACK UNDER CAR..BECAUSE IT WAS SO LOW, NO REALIZATION AT THAT TIME THAT SPRINGS WERE GONE. REPLACED WITH DONUT SPARE, WHILE DRIVING TO REPAIR SHOP NEXT DAY, CAR STARTED SMOKING AND SMELLING LIKE BURNING RUBBER. SMOKING A LOT. BOTH TIRES IN FRONT BURNING UP. MADE IT TO REPAIR SHOP, WAS TOLD BOTH FRONT SPRINGS WERE GONE, AND BOTH FRONT TIRES WERE GONE. HAD TO REPLACE SPRINGS AND TIRES IN FRONT END = $516.25. WAS TOLD I WAS LUCKY TO MAKE TO TO REPAIR SHOP WITH ALL THE SMOKE AND BURNING RUBBER. WAS ALSO TOLD I WAS LUCKY I WASN'T DRIVING ON THE HIGHWAY. WAS ALSO TOLD THIS HAPPENS OFTEN IN 2002 TAURUS MODEL. I DO NOT KNOW IF REPAIR SHOP KEPT THE OLD SPRINGS. I WAS TOO ANGRY TO ASK. THE TIRES LOOKED LIKE SOMEONE TOOK A CAN-OPENER TO THEM AND SLICED THEM WIDE OPEN. VERY ANGRY. *CN
Source: NHTSA WEB SITE -
2002 FORD TAURUS- OAK LAWN, IL
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PULLING OUT OF HIS DRIVEWAY, THE REAR COIL SPRING BROKE, WHICH CAUSED THE VEHICLE TO DROP LOWER THAN MANUFACTURER SPECIFICATIONS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 82,000. UPDATED 6/21/10 *CN UPDATED 06/24/10. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- WARSAW, IN
WHILE SLOWLY BACKING OUT OF MY DRIVEWAY. ALL OF A SUDDEN MY FRONT DRIVER SIDE TIRE BLEW. I JUST BOUGHT NEW TIRES A FEW MONTHS AGO. WHILE GETTING IT CHANGED, IS WHEN WE REALIZED THE COIL/SPRING HAD SNAPPED. THE MACHANIC SAID IN HIS 35 YRS OF EXPERIENCE, HE HAD NEVER SEEN SUCH A THING. AND TOLD ME TO LOOK FOR A RECALL. AFTER READING THE HORROR STORIES ABOUT THE FRONT AND BACK COIL/SPRING SNAPPING. I HAD ALL 4 REPLACED, FRONT END ALINEMENT, AND A NEW TIRE. COSTING ME 793.65!!!!!!!!
Source: NHTSA WEB SITE -
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2002 FORD TAURUS- FRIENDSWOOD, TX
I HAVE A 2002 FORD TAURUS SEL. YESTERDAY MY CRUISE CONTROL CABLE GOT STUCK IN THE OPEN POSITION WHILE DRIVING ON INTERSTATE 45 IN HOUSTON DURING THE EARLY EVENING. BRAKING HELPED SLOW THE CAR DOWN, BUT IT WOULD ACCELARATE BACK UP AGAIN AS SOON AS THE BRAKE WAS RELEASED. MY SON WAS ABLE TO GET OFF THE HIGHWAY SAFELY, BUT ONLY BY PUTTING THE CAR IN NEUTRAL WITH IT STILL REVVING UP PAST 5000 RPM. HE TURNED OFF THE CAR WHEN ON THE SERVICE ROAD AND IT CAME TO A SAFE STOP. WHEN THE CAR WAS STARTED UP AGAIN, IT WOULD REV BACK UP. MY OLDEST SON AND I MET UP WITH HIM, AND WHEN WE OPENED THE HOOD OF THE CAR, THE CRUISE CONTROL CABLE WAS STUCK IN THE OPEN POSITION. THERE IS A SMALL NICK AND CRACK IN THE OUTSIDE HOUSING OF THE CABLE THAT IT GOT HUNG UP ON. MY SON DISABLED THE CRUISE CONTROL SO THAT WE COULD DRIVE THE VEHICLE HOME. I HAVE A PICTURE OF THE HOUSING AND HAVE PUT A CALL IN TO MY DEALER, CHAMPION FORD IN HOUSTON, THIS MORNING. I AM WAITING FOR THE SERVICE DEPARTMENT THERE TO CALL ME BACK NOW.
Source: NHTSA WEB SITE -
2002 FORD TAURUS- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 20MPH, HE NOTICED A CLUNKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. SHORTLY AFTER, THE FRONT END OF THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INFORMED HIM THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BEAVERDAM, OH
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO DRIVE IN REVERSE, HE NOTICED THAT THE FRONT LEFT WHEEL WAS DRAGGING AND THE TIRE WAS FLAT. HE REMOVED THE TIRE AND OBSERVED THAT THE FRONT COIL SPRING WAS FRACTURED AND PUNCTURED THE TIRE. THE COIL SPRING AND STABILIZER WERE REPLACED BY THE CONTACT. THE MANUFACTURER STATED THAT BECAUSE THERE WERE NO RECALLS ON HIS VEHICLE, THEY COULD NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 83,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 83,440.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- PLYMOUTH, WI
THE FRONT DRIVER'S SIDE COIL SPRING ON MY 2002 FORD TAURUS SES BUSTED IN HALF AND SHREDDED MY DRIVER'S SIDE TIRE. THERE IS A RECALL FOR 99-01 TAURUS'S, BUT NOT 2002, EVEN THOUGH A QUICK GOOGLE FOUND PAGES WITH HUNDREDS OF THE SAME PROBLEM REPORTED. IT HAPPENED BACKING OUT OF MY GARAGE, BUT AT SPEED COULD/WOULD HAVE KILLED SOMEBODY!! THIS RECALL NEEDS TO EXTENDED OUT TO THE '03 MODEL YEAR. *DT
Source: NHTSA WEB SITE -
2002 FORD TAURUS- EBENSBURG, PA
BOTH REAR SPRINGS ON MY 2002 FORD TAURUS SES BROKE. THE LEFT FRONT SPRING BROKE 3 YEARS AGO. *TR
Source: NHTSA WEB SITE