2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- COLORADO SPRINGS, CO
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE CONTACT WAS DRVING 30 MPH .THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. WHILE THE CONTACT WAS ATTEMPTING TO PULL TO THE SIDE OF THE ROAD THE DRIVER SIDE SEAT BROKE OFF FROM THE BOTTOM OF IT'S BASE CAUSING THE CONTACT TO CRASH INTO A NEARBY WALL.THE CONTACT WAS INJURED DURING THE CRASH. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE BRAKES, STRUTS, BALL JOINTS AND INSTRUMENT PANEL REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 68000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- HASTINGS, MN
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BOLT SNAPPED OFF OF THE WHEEL CAUSING THE CONTACT TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD, THE CONTACT ALSO NOTICED THAT THE VEHICLE WAS HARD TO MANEUVER AFTER THE BOLT CAME OFF. A METAL COMPANY TESTED THE BOLT AND INFORMED THE CONTACT THAT THE BOLT WAS MADE OF DECOMPOSING METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER BUT TO A PERSONAL MECHANIC FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 155,108 AND THE APPROXIMATE CURRENT MILEAGE IS 157,108 THE CONSUMER STATED WHILE DRIVING HE SUDDENLY LOST STEERING CAPABILITIES. UPDATED EVOQ 06/09/10.*JB UPDATED 08/23/11. *JB
Source: CONSUMER LETTER -
2002 FORD TAURUS- BELLEVUE, NE
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE VEHICLE WAS TRAVELING AT A SPEED OF 10 MPH THE CONTACT ATTEMPTED TO MAKE A TURN AND NOTICED A POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE HAD BECOME FLAT AS A RESULT OF BEING PUNCTURED BY THE COIL SPRING.THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT BOTH REAR STRUTS WERE DAMAGED. THE CURRENT AND FAILURE MILEAGES WERE 48000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BUFFALO, NY
TL* THE CONTACT HAS 2002 FORD TAURUS. THE CONTACT HAD THE FRONT COILS SPRINGS FAIL ON THE VEHICLE, AS A RESULT IT BLEW OUT THE TWO FRONT TIRES. THERE IS A RECALL ON THE OLDER MODEL TAURUS WITH CAMPAIGN NUMBER 04V332000. THE DEALER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WAS 55000. UPDATED 05/04/10. *LJ UPDATED 08/24/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BATAVIA, NY
I DRIVE A 2002 FORD TAURUS. I WAS BACKING OUT OF THE DRIVEWAY WHEN MY FRONT-LEFT COIL SPRING BROKE, SEVERELY DAMAGING THE ADJACENT TIRE. I HAD TO REPLACE BOTH FRONT SPRINGS, THE SWAY BAR LINK, FRONT TIRE AND HAVE THE CAR TOWED TO THE GARAGE. I ALSO HAD TO HAVE A FRONT END ALIGNMENT AFTER REPLACING THE TIRE. THE REPAIR COST ~$800. THE MECHANIC INSTALLED PLASTIC GUARDS ALONGSIDE THE COIL SPRINGS IN CASE THEY BROKE AGAIN SO THE TIRE WOULDN'T BE SHREDDED. MY PREVIOUS CAR WAS A 1996 TAURUS AND THE EXACT SAME THING HAPPENED TO IT; LUCKILY IN BOTH CASES I WAS NOT DRIVING AT HIGH SPEED ON A BUSY ROADWAY. I NOTICE THAT FORD CURRENTLY HAS A RECALL FOR 1999-2001 TAURUS (NHTSA RECALL # 04V332000), BUT NOT THE 2002. ANECDOTALLY, FROM SPEAKING WITH MECHANICS AND THE DEALERSHIP, THIS IS A CHRONIC PROBLEM WITH THE TAURUS IN GENERAL, NOT JUST THE 99-01 MODELS. *TR
Source: NHTSA WEB SITE -
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2002 FORD TAURUS- SPRING CITY, PA
I HAVE A 2002 FORD TAURUS SE V6. THE LEFT FRONT SPRING BROKE AND BEGAN TO RUB THE TIRE. I WAS ONLY DOING ABOUT 30 MPH AT THE TIME ON A SMALL ROAD AND COULD PULL OVER IN ABOUT 300 FEET. THIS CAR ALSO HAD TWO REAR SPRINGS BREAK ABOUT 6 MONTHS AGO. THE CAR HAS 117,000 MILES ON IT. I HAD A 1999 TAURUS THAT HAD A RECALL THAT INSTALLED A SHIELD AROUND THE SPRING TO PREVENT A SPRING BREAK FROM SHREDDING THE TIRE. THIS IS AN UNSAFE DESIGN. IF I WERE GOING HIGHWAY SPEEDS WHEN THIS HAPPENED, I PROBABLY WOULD HAVE BEEN SEVERELY INJURED, POSSIBLE ROLLOVER. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- AURORA, OH
MY DAUGHTER WAS BACKING UP HER 2002 FORD TAURUS FROM OUR DRIVEWAY WHEN THE LEFT FRONT TIRE BLEWOUT. UPON FURTHER INVESTIGATION IT WAS FOUND THAT THE COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE. FORTUNATELY MY DAUGHTER WASN'T TRAVELING AT HIGH SPEED WHEN THIS OCCURRED OR IT COULD HAVE RESULTED IN AN ACCIDENT. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM WITH THE 2002 TAURUS. PREVIOUS YEARS WERE RECALLED BUT TO MY KNOWLEDGE THE 2002 MODEL YEAR HASN'T BEEN RECALLED YET. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- FRANKLIN, MA
ON THE MORNING OF MARCH 1ST, 2010 MY WIFE WAS BACKING OUR 2002 FORD TAURUS OUT OF THE GARAGE WHEN THE TIRE BLEW. UPON INSPECTING THE CAR I NOTICED THAT THE COIL SPRING WAS BROKEN AND CONTACTED THE TIRE RESULTING IN TIRE FAILURE. THIS IS THE SECOND TIME THAT A COIL SPRING HAS BROKEN AND BLOWN A TIRE. THE FIRST TIME WAS IN 2006. WE LIVE IN FRANKLIN MASSACHUSETTS. WE BOUGHT THE CAR NEW IN 2002 FROM ACTON FORD. FORD DID NOT OFFER TO COVER THE COST OF THE REPAIRS. FRANKLIN FORD MENTIONED THAT IT WAS A CAMPAIGN AND THE CAR WAS NOT COVERED. MY WIFE AND I RECENTLY SOLD THE CAR FOR PARTS TO A TOYOTA DEALER. WE ARE CONCERNED ABOUT THE SAFETY OF PEOPLE DRIVING THESE CARS THAT ARE UNAWARE OF THE POTENTIAL DANGERS. I'M THANKFUL THAT MY FAMILY WAS NOT DRIVING ON THE HIGHWAY WHEN THE TIRE BLEW. I TOOK PICTURES OF THE TIRE AND SPRING. I HAVE THE VIN NUMBER AS WELL. THANKS FOR YOUR TIME. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- CLEVELAND , OH
I HAVE BEEN THE OWNER OF TWO 2002 FORD TAURUS AUTOMOBILES. I'VE HAD TO REPLACE ALL 4 COIL SPRINGS ON MY FIRST ONE BECAUSE THEY SIMPLY BROKE IN HALF. ONLY ONE BROKE AT A TIME BUT YOU HAVE TO REPLACE THE COIL SPRINGS ON BOTH SIDES OF THE CAR WHEN THAT HAPPENS. SO I HAVE HAD 2 REPAIR JOBS REPLACING 4 COIL SPRINGS. ONE OF THE SPRINGS BROKE WHILE TRAVELING AT 40 MPH AND DESTROYED THE TIRE ON THE FRONT DRIVERS SIDE. I WAS ABLE TO CONTROL THE CAR, NO ACCIDENT OCCURRED. THE FIRST TIME IT HAPPENED I JUST TOOK IT TO MY REGULAR TIRE STORE AND HAD IT FIXED AT A COST OF $800.00. A YEAR LATER WHEN ANOTHER ONE BROKE I CALLED FORD AND THEY SAID THAT THERE WAS A RECALL ON THOSE SPRINGS BUT ONLY INCLUDED 2001 AND EARLIER MODELS. I TOLD THEM AT THE TIME THERE IS A PROBLEM WITH THESE SPRINGS, IT'S HAPPENED TO ME TWICE AND EVERY TECH WHO KNOWS ANYTHING ABOUT THESE CARS AGREES. THE FORD TAURUS'S OF THESE MODEL YEARS HAVE COIL SPRING PROBLEMS. NO LUCK WITH FORD AND ONCE AGAIN I HAD TO SHELL OUT AROUND $800.00 IN OCTOBER 2009 I BOUGHT ANOTHER 2002 FORD TAURUS (DUMB ME) OFF A NEIGHBOR AND SURE ENOUGH, ANOTHER BROKEN COIL SPRING. THIS TIME I WAS PULLING IN MY DRIVEWAY, I COULD FEEL IT BREAK AND AGAIN IT RUINED A 5 MONTH OLD TIRE. BY THE WAY WITH EVERY REPAIR JOB YOU HAVE TO BUY 2 NEW TIRES AS WELL. THE BROKEN SPRING RUINS THE TIRE SO YOU HAVE TO BUY 2. I CALLED FORD AGAIN AND THEY TOLD ME I'M OUT OF LUCK. I EXPLAINED THAT THIS IS THE 3RD TIME, IN 2 DIFFERENT CARS AND THAT THIS HAS HAPPENED. THEY WERE LESS THAT HELPFUL, POLITE BUT OF NO HELP. SO NOW I'M LOOKING AT ANOTHER $800 OR SO. IS THERE ANYTHING YOU CAN DO TO HELP ME? *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- JOHNSTON, IA
FRONT SPRING BROKE AND SLASHED TIRE. NOW, A FEW MONTHS LATER, THE REAR SPRING IS BROKEN. *TR
Source: NHTSA WEB SITE