2013 FORD TAURUS Complaints

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED AND AN ALARM SOUNDED WHEN THE VEHICLE WAS STARTED. WHENEVER THE VEHICLE HAD TO BE TURNED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023; 602-457-2144 OR 602-866-1776) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND CAUSED THE POWER STEERING TO FAIL. THE DEALER DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPROGRAMMED THE STEERING, WHICH REPAIRED THE POWER STEERING ASSIST; HOWEVER, THE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) DESPITE THE FAILURE BEING SIMILAR TO THE RECALL FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *BF UPDATED 7/20/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR ILLUMINATED ON A DAILY BASIS EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT VIN IS INVALID UPDATED 7/19/18*JB

ON JUNE 9, 2015 I HAD A POWER STEERING ASSIST FAULT WHICH SHUT MY STEERING DOWN ON I-81. THIS WAS REPLACED AS FAULTY AT EXPENSE OF OVER $2,000.00. ON SEPT. 16, 2017 AFTER 21,335 MILES THE POWER STEERING ASSIST FAULT HAPPENED AGAIN, WHILE DRIVING ON LOCAL CITY ROADS. I HAVE BEEN TOLD THAT THERE IS NO RECALL FOR MY MODEL YEAR AND VIN YET THERE ARE RECALLS FOR OTHER FORDS USING THE SAME ELECTRONIC POWER STEERING ASSIST LATER AND NEWER MODELS. ALSO ON THIS EPISODE OF 9/16/17 THE STABILITY CONTROL SYSTEM FAULT CAME ON AS A FAILURE MESSAGE.

CAR RADIO/SYNC SYSTEM MALFUNCTION. RADIO WILL NOT SHUT OFF AT ALL. THE SCREEN IS BLACK AS IF IT'S OFF BUT THE RADIO STILL PLAYS! CAR IS DEFINITELY TURNED OFF, NOT IN AUX PARK SETTING EITHER... TRIED TO RESTART CAR TWICE AND IT DIDN'T REBOOT SYSTEM. I SAT THERE FOR 15 MINUTES WITH CAR DOOR OPENED BARELY UNTIL RADIO SHUT OFF ITSELF. SPOKE TO FORD REP AND WAS TOLD "NO TSB REPORT EXISTS."

WHILE DRIVING THE "WRENCH" SYMBOLS DISPLAYS AND IMMEDIATELY THE CAR JERKS AND LOSES ALL MOMENTUM. THE CAR IMMEDIATELY SLOWS DOWN AND IT ALLOWS ME TO COAST TO AN AREA TO PARK. AFTER A FEW MINUTES, I CAN START THE CAR AND DRIVE OFF. THIS ISSUE OCCURS RANDOMLY. MECHANICS READ THE COMPUTER DIAGNOSTICS AND CANNOT FIND AN ISSUE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE POWER TRAIN FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE CONTACT CALLED AUTONATION FORD FORT LAUDERDALE LOCATED AT 1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WHERE THE DEALER STATED THAT THERE WOULD BE A FEE FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT PART OF THE RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 85,963.

WAS DRIVING MY CAR SEVERAL TIMES ON ROAD AND HIGHWAY WHEN CAR LOOSES POWER WHILE IN MOTION SEVERAL TIMES WITH A WRENCH SHOWN ON DASHBOARD SCREEN

WHY THE VEHICLE IS IN MOTION THE VEHICLE TENTS TO SPUTTER AND DECELERATE LOSING ALL POWER THE VEHICLE THEN COMES TO COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC YOU HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE VEHICLE BACK ON TO ACTUALLY GET SPEED TO MOVE OUT OF THE WAY THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE IN THE OPERATOR OF THE VEHICLE. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE TRAVELING AT SPEEDS BETWEEN 50 TO 65 MILES PER HOUR THE VEHICLES COME TO ALMOST A COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC

MY CAR HAS 86,621 MILES AND THE THERMOSTAT LIGHT CAME ON. I TOOK TO MY MECHANIC AND THEY TOLD ME THAT THERE IS LEAKING AROUND THE WATER PUMP AND IT HAS TO BE REPLACED. I HAD IT DIAGNOSED AT A FORD DEALERSHIP AND THEY AGREED. IT IS NOT UNDER WARRANTY BECAUSE OF MILES AND IT IS GOING TO COST $1900 TO REPLACE. I TAKE VERY GOOD CARE OF MY CAR AND HAVE ALL OF THE SERVICE RECORDS. IT IS A DEFECT IN THE WATER PUMP AND THAT IS WHY IT FAILED.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE MAINTENANCE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND THE RPMS DECELERATED INDEPENDENTLY. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND SOMETIMES RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE; HOWEVER, THE FAILURE RECURRED MINUTES LATER. THE VEHICLE WAS TAKEN TO LAUREL FORD LINCOLN (2018 MS-15, LAUREL, MS 39440 (601) 649-4511) WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL MODULE NEEDED TO BE REPAIRED. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,679.