2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 FORD TAURUS- NEW HUDSON, MI
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH IN REVERSE THE CONTACT HEARD A POPPING NOISE. THE COIL SPRING BROKE AND PUNCTURED THE TIRE WHICH CAUSED THE FRONT OF THE VEHICLE TO COLLAPSE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER. THE CONTACT NOTICED THAT THE 2001 MODEL VEHICLE IS RELATED TO A SUSPENSION, FRONT SPRINGS, COIL SPRINGS RECALL CAMPAIGN ID NUMBER 04V332000 ; HOWEVER, IT DOES NOT APPLY TO HIS 2002 YEAR, MAKE AND MODEL. THE CONTACT REQUEST THAT THE MANUFACTURER EXTEND THE RECALL SINCE HIS FAILURE IS RELATED. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- ELYRIA, OH
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH, THE COIL SPRING BROKE AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE CONTACT FILED A CLAIM WITH THE FORD MANUFACTURER. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- GARWIN, IA
ON JAN 15, 2010, MY WIFE PULLED OUT OF OUR DRIVEWAY TO GO TO WORK IN OUR 2002 FORD TAURUS SEDAN. THE LEFT FRONT TIRE WENT FLAT IMMEDIATELY. I QUICKLY PUT ON THE COMPACT SPARE TIRE SO SHE COULD GET TO WORK ON TIME. TWO DAYS LATER, THE RIGHT FRONT TIRE WENT FLAT ALL OF THE SUDDEN ABOUT A MILE FROM OUR HOUSE. FURTHER INVESTIGATION SHOWED THAT EACH OF THE TIRES WENT FLAT BECAUSE THE COIL SPRING OF THE FRONT STRUT ON THE ASSOCIATED SIDE OF THE VEHICLE BROKE AND STABBED THE TIRE. I KNOW IT IS HARD TO BELIEVE BUT WITHIN TWO DAYS, THE SPRING ON EACH OF THE FRONT STRUTS BROKE. WE ARE VERY GRATEFUL THAT THIS HAPPENED AT A LOW SPEED. IT COULD HAVE BEEN DEADLY IF IT HAD BEEN THE WEEK BEFORE WHEN WE WERE TRAVELING AT 65 MPH ON A TRIP TO DES MOINES. AT THE TIME OF THE BREAKAGE, THE FORD TAURUS HAD 99,300 MILES ON IT. I WAS ABLE TO GET THE CAR HOME AND PLAN TO REPLACE THE FRONT AND REAR STRUTS MYSELF. SINCE I WILL DO THE WORK MYSELF, THE COST OF THE REPAIRS WILL BE ABOUT $1,000.00 DOLLARS, WHICH INCLUDES 4 NEW STRUTS AND TWO NEW TIRES. I WILL NOT USE FORD REPLACEMENT PARTS, BUT WILL USE MONROE OR MOOG. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- LAKEWOOD, NY
2002 FORD TAURUS SEDAN W/45K MILES BROKE FRONT LEFT SPRING TAKING OUT TIRE. AAA TOWED CAR TO SHOP WHERE OTHER SIDE DID THE SAME THING WHEN THEY MOVED CAR. CAR OWNED/OPERATED BY 80 YEAR OLD WOMAN. TOTAL COST $850 BY NON FORD GARAGE, AS FORD CLAIMS NO RESPONSIBILITY. I HAVE LOOKED AROUND ENOUGH TO KNOW BETTER. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED!!!!!!!!!!!! *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- RACINE, WI
HEARD A LOUD BANG WHILE DRIVING A 2002 FORD TAURUS. CAR LEAPT TO THE LEFT AND I HEARD LOUD SCREECHING. I BRAKED AND SLOWED, AND WHEN STOPPED I DISCOVERED A FLAT LEFT FRONT TIRE. WHEN I REMOVED THE TIRE TO PUT ON A SPARE, THE TIRE WAS STUCK ON SOMETHING IN THE BACK. AFTER TURNING IT TO VIEW - I SAW THAT THE COIL SPRING WAS RUNNING RIGHT THROUGH THE TIRE! APPARENTLY, THE COIL SPRING HAD SNAPPED AND IMMEDIATELY PUNCTURED THE TIRE. CAR WAS TOWED TO A SHOP AND LOTS OF REPAIRS ($$$) WERE NEEDED. I CALLED FORD, AND THEY SAID THERE WAS NO RECALL ON THE 2002 MODEL, ONLY ON 1999-2001 (SAME WIDESPREAD PROBLEM). AFTER LOOKING ONLINE, I SEE MANY, MANY PEOPLE HAVE WRITTEN ABOUT THIS SAME ISSUE ON THE 2002 TAURUS - BUT FORD REFUSES TO EXTEND THEIR RECALL TO THAT YEAR'S MODEL. THIS WAS A SERIOUS ISSUE WHILE DRIVING - I CAN ONLY IMAGINE WHAT WOULD DISASTER MIGHT HAVE OCCURRED IF I WAS ON THE HIGHWAY WHEN IT HAPPENED!! *TR
Source: NHTSA WEB SITE -
-
2002 FORD TAURUS- ONEIDA, NY
FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED CATASTROPHICALLY PUNCTURING ADJACENT TIRE. THE FRONT DRIVER'S SIDE WHEEL IMMEDIATELY LOCKED UP AND THE TIRE DEFLATED COMPLETELY. FORTUNATELY, THE CAR WAS NOT TRAVELING AT HIGH SPEED AT THE TIME. VEHICLE HAD TO BE TOWED TO SHOP WHERE IT WAS NECESSARY TO REPLACE BOTH FRONT SPRINGS AND ONE TIRE. IT WAS ALSO NECESSARY TO DO AN ALIGNMENT. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- UPPER SANDUSKY, OH
I HAVE A 2002 FORD TAURUS I HAVE HAD TO REPLACE ALL 4 COIL SPRINGS DUE TO THEM BREAKING. MY MECHANIC TOLD ME HE HAS SEEN THIS PROBLEM OVER AND OVER IN THIS MODEL OF CAR. THE MOST RECENT BREAK I HAD INVOLVED THE FRONT DRIVERS SIDE COIL SPRING AND DESTROYED A FRONT TIRE AS WELL FORTUNATELY I WAS NOT DRIVING FAST WHEN THIS OCCURRED AS I'M SURE IT WOULD HAVE RESULTED IN A MORE SERIOUS END. ALL 4 SPRINGS HAVE BEEN REPLACED IN THE LAST 7 MONTHS I DO NOT DRIVE MY CAR WRECKLESSLY. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- BARBERTON, OH
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT ATTEMPTED TO DRIVE HIS VEHICLE FROM A PARKING SPACE INTO HIS DRIVEWAY; HOWEVER, HE WAS UNABLE TO DO SO SINCE THE DRIVERS SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION, HE FOUND THAT THE FRONT COIL SPRING WAS BROKEN AND PUNCTURED THE FRONT TIRE. THE MANUFACTURER WOULD NOT ASSUME LIABILITY FOR THE FAILURE. THERE WERE NO RECALLS FOR HIS YEAR, MAKE AND MODEL. THE CONTACT WAS AWAITING REPAIRS AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 151,525. UPDATED 4/7/2010 *CN UPDATED 06/28/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- HOYT LAKES, MN
ON SUNDAY MORNING I WENT TO GET A PAPER, I STARTED TO BACK THE 2002 FORD TAURUS OUT OF MY DRIVEWAY, WHEN I HEARD A LOUD NOISE FROM THE FRONT OF THE CAR. I THOUGHT IT WAS FROM ICE BUILD UP AND THE COLD WEATHER. WHILE DRIVING DOWN THE ROAD I COULD HEAR SOME NOISE COMING FROM THE FRONT DRIVERS SIDE. I WENT ABOUT TWO MORE BLOCKS TO THE GAS STATION TO GET THE PAPER, AS I PULLED IN THE PARKING LOT THE DRIVERS SIDE FRONT TIRE WENT FLAT. I CHANGED THE TIRE, TO MY SURPRISE THE WHOLE INSIDE OF A NEW TIRE WAS TORN THRU ALL THE WAY AROUND. AFTER FURTHER INSPECTION TO SEE WHAT CAUSED THIS, MY COIL SPRING WAS BROKE AND THE SHARP EDGE OF THE SPRING TORE THE INSIDE OF THE TIRE ALL THE WAY AROUND. I SPUN THE SHARP EDGES OF THE SPRING TO THE INSIDE AWAY FROM THE SPARE TIRE SO I COULD GET IT HOME AND TO THE REPAIR SHOP. MONDAY MORNING I DROVE THE CAR TO THE REPAIR SHOP TO GET IT FIXED, I WAS TOLD BY THEM THAT THERE MIGHT BE A RECALL ON THE COIL SPRINGS. I WAS FLYING OUT OF STATE ON VACATION, WHEN I RETURNED THEY TOLD ME THE RECALL ONLY WAS ON THE 1999-2001 FORD TAURUS. THE SHOP CHANGED THE FRONT COIL SPRINGS, STRUT BEARINGS AND ALIGNED THE FRONT END. I HAD TO GO TO ANOTHER SHOP TO GET ANOTHER NEW TIRE AND HAVE IT BALANCED. I CALLED FORDS 1-800 NUMBER TOOK MY INFORMATION, BUT WAS TOLD NO RECALL, YOU DIDN'T BRING IT IN TO A FORD DEALER TO BE REPAIRED, AND ITS NOT UNDER WARRANTY. I COULD NOT GET ANY ANSWERS TO MY QUESTIONS, WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING 55MPH AND THIS HAPPENED?, AND WHAT CHANGED IN THE COIL SPRINGS FROM THE 2001 TAURUS AND THE 2002 TAURUS SPRINGS. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- ANARBOR, MI
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING 35 MPH ON NORMAL ROAD CONDITIONS; THERE WAS A LOUD GRINDING NOISE OUTSIDE OF THE VEHICLE. THE DRIVER STOPPED THE VEHICLE IN THE MIDDLE OF THE ROAD AND THE FRONT PASSENGER SIDE TIRE EXPLODED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A BROKEN FRONT COIL SPRING. CURRENTLY, THE VEHICLE IS BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE SAFETY COMPLAINT FORM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE