2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- COLORADO SPRINGS, CO
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT ANY SPEED, THE REAR BRAKE LIGHT REMAINED ON CONTINUOUSLY. THE CONTACT TURNED OFF THE IGNITION AND UNPLUGGED THE BATTERY SO THAT IT WOULD NOT BE DRAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- TYLER, MN
MY 2002 FORD TAURUS HAS A BROKEN REAR COIL SPRING. I'VE BEEN TOLD BY SEVERAL MECHANICS THAT THIS IS A SAFETY ISSUE BECAUSE IF THE SPRING POPS OFF IT COULD SHRED MY TIRE WHILE I'M DRIVING. THE FORD TAURUS 1999-2001 HAS BEEN RECALLED FOR THIS SAME ISSUE, BUT THE 2002 HAS NOT BEEN. I HAVE NOTICED SEVERAL COMPLAINTS ONLINE FROM OTHER 2002 TAURUS OWNERS, THAT HAVE ALSO HAD THE REAR COIL SPRING BREAK ON THEIR '02 TAURUS, AND MANY OF THEM EXPERIENCED POTENTIALLY DANGEROUS SITUATIONS WHEN THEIRS BROKE. LUCKILY MY MECHANIC TOLD ME ABOUT THIS ISSUE SO THAT I DIDN'T HAVE TO EXPERIENCE WHAT SO MANY OTHER PEOPLE HAD BY HAVING MY WHEEL SHREDDED OR RIPPED OFF WHILE DRIVING. THIS IS A SAFETY ISSUE AND THERE'S NO REASON THE '02 SHOULDN'T BE RECALLED ALONG WITH THE EARLIER MODELS THAT HAVE THE SAME PROBLEM.
Source: NHTSA WEB SITE -
2002 FORD TAURUS- DALTON, GA
DRIVING OUT OF TOWN THE VEHICLE SHOWED NO SIGNS OF ANY PROBLEMS INCLUDING NO DASHBOARD LIGHTS OR WARNINGS DISPLAYING ANY NEED OF MAINTANANCE. WHILE TURNING ONTO ANOTHER STREET AT A LOW RATE OF SPEED THEN PRESSING ACCELERATOR TO GO, THE DRIVETRAIN SUDDENLY STOPPED PULLING AND THE CAR STOPPED . THE ENGINE WAS STILL RUNNING AT IDLE SPEED BUT THE RPMS WERE FLUCTUATING UP AND DOWN THEN STABILIZED AT ABOUT 1,200 RPMS. THERE WERE NO SIGHNS OF ANY FLUID LEAKS OR PINCHED LINES. JUST A SUDDEN STOP, LEAVING ME AND MY FAMILY STRANDED IN THE MIDDLE OF NOWHERE. THE EXPENSES OF HIRING A WRECKER TO TOW THE VEHICLE TO THE NEAREST SHOP, AND THE ACTUAL REPAIR EXPENSE WAS WELL OVER OUR FAMILY BUDGET AND HAS CAUSED US A GREAT DEAL OF UNNECESSARY HARDSHIPS IN OUR DAILY LIVES.
Source: NHTSA WEB SITE -
2002 FORD TAURUS- MYRTLE CREEK, OR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFT HESITATED TO SWITCH INTO THE REVERSE POSITION. AS A RESULT, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED AND THE TRANSMISSION FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. MA 10/25/15 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- METHUEN,, MA
I NOTICED THE REAR OF THE CAR WAS LOW. FOUND THE PROBLEM TO BE TWO BROKEN SPRINGS AT THE REAR. I FOUND THERE WAS A RECALL UP UNTIL 2001 BUT NOT FOR 2002. I FEEL THIS IS WRONG SINCE THE COMPANY IS STILL USING THE SAME SPRINGS THAT WERE UNDER RECALL. THIS PROBLEM STILL EXISTS WITH THE SAME POTENTIAL OUTCOMES. I WAS FORTUNATE.
Source: NHTSA WEB SITE -
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2002 FORD TAURUS- GREENSBORO, NC
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SPLINE AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- GRAND RAPIDS, MI
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE IN THE REVERSE POSITION, AN ABNORMAL NOISE EMITTED FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- BLUE SPRINGS, MO
TRAVELING ON DARKENED ROAD WITH AUTOMATIC HEADLAMPS ENGAGED AT NIGHT. HEADLIGHTS SUDDENLY CUT OFF, AND HAD TO CHANGE SELECTOR SWITCH TO MANUAL HEAD LIGHTS. THIS HAS HAPPENED SEVERAL TIMES.. I HAD THE LIGHT SENSOR REPLACED BUT NO CHANGE. AFTER DOING SOME RESEARCH, THE CAUSE IS MOST LIKELY THE AUTOMATIC HEADLAMP RELAY, WHICH IS NOT REPLACEABLE, AS IT IS BURIED BEHIND THE FUSE BOX, AND EXCESSIVE COST (>$300) TO REPLACE. I FEEL FORD SHOULD ISSUE A RECALL, BECAUSE IT APPEARS THIS IS A COMMON PROBLEM WITH FORD VEHICLES. APPARENTLY THE RELAY USED TO ENERGIZE THE HEADLIGHTS IN "AUTOMATIC " MODE IS NOT ABLE TO HANDLE THE CURRENT, AND I SUSPECT, BURNS OUT AND BECOMES UNABLE TO MAINTAIN THE ELECTRICAL CIRCUIT. THE AUTOMATIC HEADLIGHT FEATURE, (WHEN IT WORKS) IS A GREAT SAFETY ADVANCEMENT, AS MANY DRIVERS FAIL TO TURN ON HEADLIGHTS AT DUSK, THEREFORE THE AUTOMATIC ON FEATURE GREATLY IMPROVES VISIBILITY OF ONCOMING VEHICLES AT DUSK AND EARLY EVENING. SINCE IT IS NOT PREDICABLE WHEN THE LIGHTS WILL FAIL, MANY PEOPLE WILL CONTINUE TO USE THE AUTOMATIC ON/OFF FEATURE, PREFERRING TO SWITCH TO MANUAL ON/OF ONLY WHEN AUTOMATIC FAILS. BUT THIS COULD BE ANY TIME AT FREE WAY SPEEDS, AND IS THEREFORE A HAZARDOUS CONDITION THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR RECTIFYING, AS IT MOMENTARILY DISTRACTS THE DRIVER. THANK YOU FOR LISTENING! [XXX] SYSTEMS AND SAFETY ENGINEER PROGRESS RAIL SERVICES, ALBERTVILLE, ALABAMA A DIVISION OF CATERPILLAR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- ST ALBANS CITY, VT
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE VEHICLE TO HAVE TROUBLE SLOWING DOWN. THE FAILURE ONLY RECURRED ONCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- MOULTRIE, GA
I PURCHASED THIS CAR NEW IN 2002 AFTER PREVIOUSLY OWNING SEVERAL FORD VEHICLES. ON JULY 20, 2012, I ATTENDED A FAMILY FUNERAL A LITTLE OVER TWO HOURS AWAY FROM MY HOME. WHILE RETURNING HOME VIA I-75 IN MIDDLE GEORGIA, THE TRANSMISSION COMPLETELY FAILED. WHILE TRAVELING AT 70 MPH, THE ENGINE SUDDENLY INCREASED TO OVER 6000 RPM. I IMMEDIATELY LET OFF THE GAS AND LOOKED IN THE REAR VIEW TO SEE WHITE SMOKE BOILING FROM THE REAR OF THE CAR. AFTER SAFELY GETTING THE CAR OFF THE INTERSTATE, I RAISED THE HOOD TO SEE TRANSMISSION FLUID ALL OVER THE LEFT SIDE OF THE ENGINE. IT'S SIMPLY A MIRACLE THE CAR DID NOT CATCH FIRE. I WAITED FOR TWO HOURS IN 100 DEGREE HEAT BEFORE A TOW TRUCK ARRIVED. AFTER BEING TOWED TO THE NEAREST DEALERSHIP, THE SERVICE MANAGER TOLD ME AND I QUOTE, "WE SEE A LOT OF TAURUS TRANSMISSION PROBLEMS LIKE THIS AT AROUND 120,000 MILES." IF THIS IS SO, WHY CAN'T FORD DO SOMETHING ABOUT THIS PROBLEM? I REALIZE THE CAR HAS SOME AGE ON IT, BUT THE TRANSMISSION SHOULD LAST MUCH LONGER THAN THIS. SINCE DAY ONE, I HAVE "BABIED" THIS CAR AND HAVE NEVER ONCE ABUSED IT IN ANY WAY. I HAVE NEVER DRIVEN IT RECKLESSLY AND HAVE ALWAYS SERVICED IT ON REGULAR INTERVALS. THIS CAR HAS BEEN IN MY SHOP FOR OVER 3 YEARS BECAUSE WE CAN'T AFFORD TO GET IT REPAIRED. I WISH FORD WOULD MAN UP AND DO THE RIGHT THING TO FIX THIS PROBLEM FOR ME AND MANY OTHERS. HOWEVER, I CERTAINLY WON'T HOLD MY BREATH. "HAVE YOU DRIVEN A FORD LATELY?" I HAVEN'T. *TR
Source: NHTSA WEB SITE