2002 FORD TAURUS Complaints

IN THE SUMMER OF 2009 MY 2002 FORD TAURUS WAS TAKEN TO THE SHOP FOR BRAKE ISSUES. WHILE THERE, THE CAR'S BACK SPRINGS WERE FOUND TO BE BROKEN. TO REPAIR THIS PROBLEM NEW PARTS WERE REQUIRED AND SUBSEQUENTLY BOUGHT AND REPLACED IN MY CAR. RECENTLY, IN THE PAST MONTH MY CAR STARTED TO HAVE PROBLEMS WITH THE SUSPENSION AGAIN. WHEN I TOOK IT IN TO THE SHOP THEY TOLD ME THAT THE FRONT SPRINGS WERE BROKEN. AGAIN NEW PARTS WERE REQUIRED TO FIX IT. *TR

I HAVE A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING BROKE AND RIPPED APART THE WHOLE FRONT TIRE. THE CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO A GARAGE. I WAS TOLD BY THE MECHANICS THAT THIS IS A PRETTY COMMON PROBLEM WITH 2002 TAURUS AND THAT THE FRONT STRUT ASSEMBLY HAD TO BE REPLACED ON BOTH SIDES AND ALSO SWAY LINK INSTALLED. TOTAL COST FOR LABOR, PARTS AND TOWING WAS $910.54 PLUS THE COST OF A NEW TIRE. THE MECHANIC ALSO SAID THAT I WILL NEED A WHEEL ALIGNMENT. THE BROKEN COIL SPRING LOOKED BRAND NEW AND WAS NOT RUSTED. I,M LUCKY THIS HAPPENED IN THE DRIVEWAY AND NOT WHEN THE CAR WAS BEING DRIVEN 65 MPH DOWN THE HIGHWAY. WHEN I CALLED FORD MOTOR CO. THEY SAID THAT THERE IS NO RECALL ON BAD COIL SPRINGS FOR 2002 FORD TAURUS. I CHECKED THE INTERNET AND FOUND ALOT OF COMPLAINTS ABOUT BROKEN COIL SPRINGS ON THE 2002 TAURUS AND FEEL THIS IS A SAFETY ISSUE BECAUSE THE BROKEN COIL SPRING WILL IMMEDIATELY RIP APART THE FRONT TIRE AND COULD CAUSE SERIOUS INJURY IF TRAVELING ON A HIGHWAY. *TR

WINDSHIELD DEVELOPS A LEAK PASSENGER SIDE. I'VE HAD THE BLOWER MOTOR REPAIRED AND THE WINDSHIELD RE-SEALED BUT IS LEAKING AGAIN. WATER PUDDLES IN THE PASSENGER FLOOR. HEATER LOOSES HEAT WHEN BLOWER SPEED IS TURNED UP, THINK THIS MAY BE RELATED TO WATER ISSUE AS WELL. HOPE SOMETHING CAN BE DONE THE WINDSHIELD IS GETTING LOOSE AND DANGEROUS. *TR

I WAS PULLING OUT OF A DRIVEWAY IN MY VEHICLE, AND AS I BACKED OUT OF MY PARKING SPOT I HEARD A POPPING NOISE. BY THE END OF THE DRIVEWAY I KNEW THERE WAS SOMETHING WRONG, SO I GOT OUT TO CHECK. THE FRONT LEFT SPRING ON MY 2002 FORD TAURUS HAD BROKEN AND SLICED MY TIRE OPEN, CAUSING THE POPPING NOISE I HAD HEARD. AS A RESULT OF THIS, MY CAR WAS NOT DRIVABLE. MY VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY, AND IT WILL COST $350 FOR A NEW TIRE, NEW SPRINGS, A FRONT END ALIGNMENT AND LABOR. HAD I BEEN TRAVELING ON AN EXPRESSWAY GOING 70 MPH THIS COULD HAVE BEEN FATAL. *TR

BOTH FRONT COIL SPRINGS BROKE AT DIFFERENT TIMES AND PUNCTURED THE SIDE OF THE TIRES (UNFIXABLE). THE CAR WAS NOT MOVING IN EITHER CASE. *TR

I WENT TO BUY NEW TIRES FOR MY SON'S 2002 TAURUS TODAY. I WAS INFORMED FROM THE TECH AT THE TIRE STORE THAT THE PASSENGER COIL SPRING WAS BROKEN. I TOLD HIM TO REPLACE BOTH FRONT COIL SPRINGS AND STRUT MOUNTS. THE REPAIRS ARE GOING TO BE IN THE NEIGHBORHOOD OF $840.00. I WILL HAVE THE EXACT PRICE COME MONDAY. IN THE MEAN TIME, I WAS LOOKING THROUGH THIS SITE AND WAS BLOWN AWAY BY THE NUMBER OF COMPLAINTS ON THIS ISSUE. I CAN'T BELIEVE THAT THIS AGENCY OR FORD HAS NOT DONE ANYTHING IN REGARDS TO IT. I AM GOING TO COMPLAIN TO THE FORD DEALER COME MONDAY AND HOPE TO GET THE BALL ROLLING FOR A RECALL. *TR

2002 FORD TAURUS - FRONT STRUT AND COIL SPRING FAILURE. ON 12/31/09 AS I WAS BACKING OUT OF DRIVEWAY THE RIGHT FRONT COIL STRUT SPRING SNAPPED AND PUNCTURED THE TIRE. (TIRE WAS 6 MOS OLD WITH ONLY ABOUT 9000 MILES OF USE) I HAD THE VEHICLE SERVICED AT A LOCAL MECHANIC SHOP THEN ON THE SAME DAY AND WITHIN HOURS OF FIRST EVENT AS I WAS BACKING UP THE LEFT SPRING SNAPPED AND PUNCTURED THE NEW TIRE I HAD JUST PURCHASED. I HAD PURCHASED TWO NEW TIRES SINCE I HAD TO CHANGE THE TIRES AS A PAIR. I NOW HAVE HAD TO PURCHASE A THIRD NEW TIRE TO REPLACE THE NEW ONE ON LEFT SIDE THAT WAS PUNCTURED IN THE SECOND INCIDENT. THE BREAK POINT OF BOTH SPRINGS IS IDENTICAL TO THE POINT WHERE THE SPRING BROKE THE METAL IS SNAPPED IDENTICALLY IN THE EXACT SAME SPOT ON EACH SPRING AND THE FRACTURE LINE AT THE BREAK POINT IS THE EXACT SAME ON EACH BROKEN PIECE. I HAVE SAVED THE PIECES OF THE SPRING. I FIND IT VERY SUSPECT THAT THE SPRINGS WOULD SNAP WITHIN HOURS OF EACH OTHER AT THE EXACT SAME SPOT ON EACH SPRING. ALL TOLD THE DAMAGES INCURRED WILL AMOUNT TO OVER $600. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING AS JUST A DAY PRIOR I HAD RETURNED HOME ON A 250 MILE HIGHWAY TRIP. *TR

BROKEN COIL SPRINGS FRONT AND REAR ON A 2002 FORD TAURUS. RESULTING IN PUNCTURED TIRES IN BOTH CASES. THEY BROKE WITHIN 7 MONTHS OF EACH OTHER. LIVING IN MASS. *TR

FRONT COIL SPRING ON 2002 TAURUS SHEARED AND BROKE. THIS RESULTED IN THE BROKEN COIL TO SLIP OVER THE COMPRESSION BRACKET, AND PUNCTURE THE FRONT TIRE. FORTUNATELY THIS OCCURRED AS I APPROACHED MY DRIVEWAY AS COMPARED WITH THE CONSEQUENCES HAD I BEEN ON THE FREEWAY. THE LOCAL FORD DEALER SAID THEY HAVE SEEN THIS PROBLEM NUMEROUS TIMES BUT ALSO SAID THAT FORD HAS NOT ACKNOWLEDGED THE DEFECT AND WOULD NOT BE COVERED BY FORD. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. HE HEARD A LOUD BANG WHILE PARKING THE VEHICLE. LATER, HE ATTEMPTED TO REVERSE THE VEHICLE OUT OF THE DRIVE-WAY,BUT IT WOULD NOT RESPOND. UPON VEHICLE INSPECTION HE NOTICED THAT THE COIL HAD FRACTURED AND THEN PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO A LOCAL SERVICE DEALER AND HE WAS ADVISED THAT HIS MODEL YEAR WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04V332000(SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). ADDITIONALLY THE POWER STEERING PUMP FAILED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 115,000. UPDATED 01/26/10 *BF UPDATED 01/26/10.*JB