2002 FORD TAURUS Complaints
View complaints related to 2002 FORD TAURUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,360 complaints submitted for the 2002 FORD TAURUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD TAURUS- AKRON, OH
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING HE HEARD A LOUD BANG, AND THEN THE TIRE WENT FLAT. UPON INSPECTION HE NOTICED THAT THE COIL SPRINGS HAD FRACTURED. WHILE BEING TOWED THE DRIVER-SIDE TIRE AND COIL SPRING FRACTURED. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 80000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- WATERLOO, IA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING OUT OF THE GARAGE, THE FRONT COIL SPRING FRACTURED, AND THEN PUNCTURED A WHOLE IN THE TIRE. SHE CALLED THE DEALERSHIP IN REFERENCE TO RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). SHE WAS ADVISED THAT SINCE HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 198,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- SIKESTON, MO
WATER LEAKS INTO THE HEATER BLOWER BOX WHEN RAINING AND THEN TO THE PASSENGER SIDE FLOOR INSIDE THE CABIN. THE WATER HAS SHORTED OUT THE BLOWER MOTOR RESISTOR AND THE BLOWER MOTOR. THIS ALSO CAUSED RUST TO FORM ON THE FAN, THE MOTOR AND RESISTOR PACK. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- MADISON, WI
MY WIFE WAS BACKING OUR 2002 TAURUS FROM OUR GARAGE WHEN SHE HEARD A LOUD EXPLOSION FROM THE FRONT OF THE CAR. WE DISCOVERED THAT THE LEFT COIL SPRING HAD BROKEN AND ALSO PUNCTURED OUR TIRE. REPLACEMENT OF THE SPRINGS, STRUTS AND TIRES COST OVER $1,000. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- WARREN, PA
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE. HE STOPPED THE VEHICLE AND OBSERVED THAT THE TIRE WAS FLAT. THE TIRE BECAME FLAT AS A RESULT OF A FAULTY FRONT COIL SPRING ON THE DRIVERS SIDE OF THE VEHICLE. FORD MOTOR COMPANY STATED THAT THEY WERE NOT AWARE OF THE FAILURE IN ANY OF THE 2002 FORD VEHICLES. THE CURRENT MILEAGE IS 53,469 AND THE FAILURE MILEAGE WAS 53,457. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 FORD TAURUS- BOONE, IA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE EXITING A PARKING SPACE HE NOTICED THAT HIS DRIVER-SIDE REAR TIRE WAS FLAT. A MECHANIC CAME TO INSPECT THE VEHICLE, AND CONCLUDED THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED A WHOLE TROUGH THE TIRE. HE CONTACTED THE DEALER. A TECHNICIAN STATED HIS MODEL YEAR WAS EXCLUDED FROM RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD TAURUS- SMITHVILLE, MO
2002 FORD TAURUS, LEFT REAR COIL SPRING BROKE. PUNCTURED REAR TIRE. COIL SPRING AND TIRE REMOVED AND REPLACED. BROKEN COIL SPRING IS IN MY POSSESSION. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- DOVER, OH
2002 FORD TAURUS FRONT DRIVER SIDE SPRING BROKE IN HALF AND SHREDDED THE INNER WALL OF THE TIRE. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- VIENNA, VA
LAST WEEK A FRONT COIL ON MY TAURUS FRACTURED--VERY LIKELY DUE TO INADEQUATE CORROSION PROTECTION--AND PROTRUDED INTO MY TIRE--SHREDDING THE SIDEWALL OF THE FRONT LEFT TIRE. IF WE HAD BEEN DRIVING AT A HIGHER SPEED, THIS WOULD LIKELY HAVE LEAD TO SERIOUS INJURY OR DEATH TO MYSELF, MY WIFE, OR MY 9 MONTH OLD CHILD. I HAVE BEEN UNABLE TO OBTAIN PROPER GUIDANCE AS TO IF FORD MOTOR COMPANY WILL INCLUDE MY VEHICLE IN ITS CUSTOMER SATISFACTION PROGRAM 03M02--OR ANY OTHER PROGRAM THAT PROVIDED FOR EXTENDED WARRANTY COVERAGE OF THE FRONT COIL SPRINGS FOR CERTAIN 2000-2003 FORD VEHICLES DUE TO MANUFACTURING DEFECT. A CURSORY SEARCH OF THE INTERNET--SPECIFICALLY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S (NHTSA) WEBSITE--UNCOVERED THAT THIS IS A WIDESPREAD PROBLEM --AS EVIDENCED BY FORD'S RECALL OF TAURUS'S FROM 1999-2001. *TR
Source: NHTSA WEB SITE -
2002 FORD TAURUS- METHUEN, MA
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE DRIVER-SIDE FRONT SPRINGS FRACTURED WHILE REVERSING OUT OF A PARKING SPACE AT 4 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE TECHNICIAN DISCOVERED THAT THE PASSENGER REAR SPRINGS HAD FRACTURED ALSO. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE