2002 FORD TAURUS Complaints

DROVE CAR OVER 110 MI, PARKED THE CAR, NEXT MORNING, NOTED THAT TIRE WAS FLAT DUE TO BROKEN COIL SPRING. I LIVE IN WESTERN NEW YORK WHERE ROADS ARE TREATED BY SALT. I WAS INFORMED BY FORD DEALER THAT THESE CONDITIONS MOST LIKELY CAUSED FRONT PASSENGER COIL SPRING TO BREAK AND PUNCTURE THE FRONT TIRE SIDEWALL WHICH WAS NOT REPAIRABLE. (POLICE NOTIFIED DUE TO ALTERNATE PARKING RESTRICTION. VEHICLE REQUIRED TOW.) *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS . WHILE REVERSING THE VEHICLE SHE HEARD A LOUD NOISE COMING FROM THE DRIVER-SIDE. UPON FURTHER INSPECTION SHE NOTICED THAT THE COIL SPRING HAD FRACTURED, WHICH SUBSEQUENTLY PUNCTURED A HOLE IN THE TIRE, CAUSING IT TO BECOME FLAT. THE DEALER WAS NOTIFIED, AND SHE WAS ADVISED THAT IT WOULD COST BETWEEN 400.00 TO 1500.00 TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 120000.

1. THE 2002 TAURUS WAS PURCHASED NEW AND WE HAVE HAD NO UNUSUAL INCIDENTS, ACCIDENTS, OR FAILURES. 2. THE 2002 TAURUS WITH LESS THEN 60,000 MILES WAS PARKED WHEN THE REAR SPRING SNAPPED. THE EDGE OF THE SPRING CUT THE REAR TIRE CAUSING THE TIRE TO FAIL. ALL OF THIS HAPPENED WITH THE VEHICLE PARKED AND UNOCCUPIED. YES WE RETAINED BOTH OF THE (FAILED) REAR SPRINGS. 3. WE HAD THE VEHICLE TOED TO THE FORD DEALER. WE HAD BOTH REAR SPRINGS REPLACED. WHEN ASKED IF THERE WAS A DESIGN CHANGE ON THE SPRING ALL WE WERE TOLD WAS TO DRIVE WITH CAUTION. *TR

BOTH MY 1995 AND 2002 FORD TAURUS FRONT COIL SPRINGS SNAPPED IN NORMAL CONDITIONS WHILE PARKED. THIS RELATES TO YOUR ONGOING INVESTIGATION #EA08018. THE TWO REPAIRS COST NEARLY $2000. I HAVE THE '02 BROKEN SPRING. THE FIRST OCCURRENCE, I THOUGHT WAS BAD LUCK - THE SECOND SENT ME TO YOUR WEBSITE WHERE I LEARNED MORE OF THE HISTORY. I HOPE YOU CAN PUSH FORD TO DEAL WITH ALL THE SNAPPED COIL SPRINGS. IT'S JUST SHODDY QUALITY CONTROL. YOUR ONLINE FORMS ALLOWS FOR THE ENTRY OF JUST ONE OF MY VEHICLES. IF YOU WANT THE VIN FOR THE OLDER ONE, LET ME KNOW. *TR

THE BLOWER IN MY 2002 FORD TAURUS WORKS INTERMITTENTLY. THERE IS ALSO WATER ON THE FLOOR BOARD ON THE PASSENGER SIDE WHICH I SUSPECT HAS SOMETHING TO DO WITH THE PROBLEM. *TR

I AM SEEKING INFO ON MY 2002 FORD TAURUS WAGON. I HAD A MAINE STATE INSPECTION ON 10/28/09 AND PASSED.THIS WAS DONE AT VIP AUTO PARTS IN SCARBOROUGH, MAINE. I DROVE 10 MILES TO MY DAUGHTERS HOME ON THE MAINE TURNPIKE AT 65 MPR. WHEN I LEFT AND STARTED THE CAR THE LEFT FRONT TIRE BLEW UP, SOUNDING LIKE A SHOTGUN HAD BEEN DISCHARGED. L CALLED A TOWING COMPANY AS THE CAR WOULD NOT FORWARD OR BACK. I ASKING IF I AM ENTITLED TO REIMBURSEMENT THRU FORD? I CERTAINLY BELIEVE I SHOULD AS I HAVE BEEN INFORMED BY FOUR MECHANICS THAT IF THE STRUT/COILS ASSEMBLY HAD LET GO WHILE ON THE TURNPIKE AT 65 MILES PER HOUR MY WIFE AND I WOULD MOST LIKELY HAVE BEEN KILLED. I HAVE ALSO BEEN TOLD THERE HAD BEEN A RECALL FRO THIS CAR FRO THIS ISSUE FOR 1998-2001 FORDS. *TR

WHILE BACKING UP, I HEARD A TERRIBLE NOISE AND THE CAR DROPPED TO THE GROUND. UPON FURTHER INVESTIGATION, THE DRIVER'S SIDE FRONT TIRE WAS FLAT DUE TO THE SPRING BREAKING AND PUNCTURING THE SIDE WALL OF MY TIRE. MY CAR WAS TAKEN TO THE REPAIR SHOP WHERE THEY REPLACED THE SPRINGS, SWAY BAR, STRUTS, AND TIRE. THEY ALSO HAD TO DO A 4 WHEEL ALIGNMENT. THE OLD PARTS ARE NOT AVAILABLE. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 5 TO 10 MPH THE FRONT END OF THE VEHICLE DROPPED. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED WHICH SUBSEQUENTLY PUNCTURED THE TIRE. NO REPAIRS WERE MADE. AN AUTHORIZED DEALER WAS NOTIFIED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

BROKEN REAR DRIVER SIDE SPRING PENDING REPAIR YOU PEOPLE HAVE LIMITED YOUR INVESTIGATION IN EA08018 TO ONLY THE FRONT SPRINGS ON THE TAURUS MODELS. THE BACK SPRINGS ARE GARBAGE TOO. THANKS TO YOU '!@#$% BUREAUCRATS, THOUSANDS OF DRIVERS NATIONWIDE ARE BEING SCREWED OUT OF HUNDREDS AND THOUSANDS OF DOLLARS OF REPAIR COSTS. MOST MECHANIC DON'T WANT TO JUST REPLACE THE SPRINGS, THEY WANT TO REPLACE THE STRUTS TOO. THAT ESTIMATED COST IS $1200. SO FAR WE'VE BEEN LUCKY THAT THE ONE SPRING THAT DID BRAKE, DID NOT DO PERIPHERAL DAMAGE, SO FAR. *TR

REAR COIL SPRING BROKE SOMETIME DURING 2006 OR 2007 WHICH CAUSED THE REAR END OF CAR TO SAG AND VEHICLE DID NOT HANDLE AS WELL AFTER WORDS. DURING THE SUMMER OF 2008 MY CAR SLIDE OFF THE HIGHWAY WHILE DRIVING 50MPH DURING A RAIN STORM. I ALWAYS WONDERED IF IT COULD HAVE BEEN DUE TO THE BROKEN COIL SPRING. LUCKILY I WASN'T HURT AND THERE WAS NO ACCIDENT BECAUSE I SLIDE INTO A GRASSY FIELD. THIS FALL 2009 I REPLACED THE REAR STRUTS AND SPRINGS AND NOW MY VEHICLE HANDLES MUCH BETTER. *TR