2001 FORD TAURUS Complaints

UNDER NORMAL DRIVING CONDITIONS THE RIGHT REAR SPRING BROKE. BOTH REAR SPRINGS WERE REPLACED. *JB

RE: 2001 FORD TAURUS...MY REAR COIL SPRING ON THE PASSENGER SIDE POPPED THROUGH MY TIRE CAUSING A FLAT. I HAD TO GET A NEW SPRING, STRUT, STRUT MOUNT AND TIRE. THIS WAS THE SECOND TIME SUCH AN EVENT HAPPENED. THE FIRST ONE WAS IN MAY 05 ON THE FRONT DRIVER SIDE WHICH DID CAUSE ME TO HIT A MEDIAN ON THE HIGHWAY. I HAD TO REPLACE A CONTROL ARM, STRUT, STRUT MOUNT, TIRE AND SPRING COILS. I CALLED FORD DIRECTLY IN THAT CASE AND THINK THERE SHOULD BE A RECALL ON THE REAR SPRING COILS AS WELL AS THE FRONT. I FEEL VERY UNSAFE IN THIS VEHICLE. *NM

BROKEN REAR COIL SPRING ON 2001 FORD TAURUS PUNCTURED THE REAR DRIVER SIDE TIRE. I WAS SEARCHING TO MAKE SURE PRICING WAS CORRECT ON THE REPAIR WHEN I FOUND A NEWS STORY THAT THE NHTSA WAS INVESTIGATING COMPLAINTS OF THE SAME TYPE OF INCIDENT. I STARTED TO HEAR A NOISE A DAY OR TWO BEFORE IT HAPPENED AND WAS ON MY WAY TO DROP THE CAR OF AT A REPAIR SHOP WHEN THE INCIDENT HAPPENED. I AM HAVING THE CAR REPAIRED WITH BOTH REAR COIL SPRINGS AND STRUTS REPLACED. THE REPAIR WILL COST IN EXCESS OF 1000 DOLLARS. PLEASE FILE THIS COMPLAINT WITH THE REST OF THE INCIDENTS. *JB

1- LEFT REAR (DRIVER SIDE) COIL SPRING BROKE. VEHICLE WAS UNDER NO LOAD EXCEPT FOR THE DRIVER IN THE CAR, TRUNK AND REAR SEAT WERE EMPTY. 2- THE REAR COIL SPRING JUST BROKE AND DAMAGED THE INNER SIDEWALL OF THE CORRESPONDING TIRE. THE TIRE DID NOT DEFLATE. 3- BOTH REAR COILS WERE REPLACED ($ 457.34) AND THE TIRE WAS REPLACED AS WELL ($ 76.99). THE FAILED REAR COIL IS NOT AVAILABLE AS, AT THAT TIME, I WAS NOT AWARE THAT THERE WAS A PRELIMINARY INVESTIGATION BY THE NHTSA INTO COIL SPRING FAILURES IN 2001 FORD TAURUS VEHICLES. *NM

WHILE MY WIFE WAS DRIVING HOME FROM WORK THE LEFT REAR SPRING IN SNAPPED OFF PUNCTURING THE SIDE WALL OF THE LEFT REAR TIRE AT APPROXIMATELY 45 MPH. THE TIRE DEFLATED SUDDENLY AND MY WIFE WAS ABLE TO PULL THE CAR OFF THE ROAD. AFTER THE TIRE WAS CHANGED THE CAR WAS DRIVEN TO THE FORD DEALER WHERE WE HAD TO HAVE BOTH SPRINGS IN THE REAR REPLACED AND A NEW TIRE PUT ON AND A ALIGNMENT COSTING $507.00 TOTAL. OUR CAR IS A 2001 FORD TAURUS WITH 38000 MILES ON IT AND THIS IS THE SECOND EXPENSIVE REPAIR THIS YEAR. IN JULY WE LOST THE ELECTRIC MOTOR ON THE POWER SEAT AND THAT COST OVER $400.00 WITH FORDS ASSISTANCE ON THE BILL. *NM

ON DECEMBER 15TH, I PULLED OUT OF MY DRIVEWAY AT ABOUT 5 MPH AND HEARD A CLUNKING NOISE FROM THE REAR OF THE CAR. I GOT OUT AND CHECKED THE REAR TIRES AND FOUND THAT THEY WERE STILL INFLATED. I PULLED OUT TO LEAVE MY DRIVEWAY AND HEARD A LOUD SCREECHING NOISE AS I DROVE AWAY. I DROVE BACK INTO MY DRIVEWAY AND FOUND THAT THE LEFT REAR TIRE WAS FLAT. I REPLACED THE TIRE WITH THE DOUGHNUT AND WAS ABLE TO DRIVE THE CAR. ASSUMING THAT THE PROBLEM WAS A PUNCTURED TIRE, I TOOK THE TIRE TO A LOCAL PLACE FOR A TIRE REPAIR. THEY REPORTED THAT THE TREAD HAD SEPARATED FROM THE TIRE, BUT DIDN'T KNOW WHY. THEY REPLACED THE TIRE AND AS MY WIFE DROVE AWAY, SHE HEARD THE SCREECHING NOISE AND AFTER INVESTIGATION, THE SHOP FOUND THAT THE REAR SPRING HAD FALLEN DOWN AND GOUGED THE TIRE, CAUSING THE TREAD SEPARATION. THE CAR HAS BEEN TAKEN TO THE DEALER FOR REPLACEMENT OF THE REAR SPRINGS, AT MY COST. WHAT I DON'T UNDERSTAND IS WHY FORD IS TAKING CARE OF THE FRONT SPRING ISSUE BUT ISN'T TAKING CARE OF THE REAR SPRING ISSUE WHEN THE CAUSE OF THE REAR SPRING ISSUES IS FULLY KNOWN AND UNDERSTOOD. FORD NEEDS TO RECALL AND REPLACE THE REAR SPRINGS BEFORE PEOPLE ARE KILLED DUE TO THEIR OBVIOUS NEGLIGENCE. *JB

DT: THE CONTACT STATES THERE IS RECALL NHTSA CAMPAIGN 04V332000 CONCERNING THE FRONT COIL SPRINGS; THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER ACCORDING TO THE RECALL. NOW, THE CONTACT HAS THE SAME PROBLEM, WHICH WAS AFFECTING THE REAR COILS SPRINGS. IT WAS REPAIRED AT THE CONTACT'S EXPENSE. *AK THE CONSUMER HAD TO PURCHASE A NEW STARTER UPDATED 01/11/06. *JB

I OWN A 2001 FORD TAURUS SES WITH 55000 MILES ON IT. IN APRIL, 2005 THE FRONT COIL SPRING RECALL WAS DONE ON THIS CAR. TODAY, THE RIGHT REAR COIL SPRING BROKE AT ABOUT 30 MPH, CUT THE INSIDE OF THE TIRE AND PUNCTURED IT. FORD DEALER STATES THAT THEY CAN'T DO ANYTHING FOR ME AS THERE IS NO RECALL ON THAT PART. THEY WERE VERY HAPPY TO TAKE $600 TO FIX THE SPRING AND SHOCK AS WELL AS DO THE SAME ON THE LEFT SIDE, SINCE THAT WOULD PROBABLY BREAK TOMORROW. PLUS, EVEN THOUGH FORD CLEARLY HAS UNDER-SPECIFIED THESE SPRINGS, I EVEN GET TO PAY FOR A NEW TIRE! LAST FORD PRODUCT I BUY. *NM

MY 2001 FORD TAURUS WAS AT THE FORD DEALERSHIP FOR UNRELATED REPAIRS AND THE MECHANIC FOUND THAT THE TWO REAR COIL SPRINGS WERE CRACKED AND SAID THAT THEY NEEDED TO BE REPLACED. THEY THEN REPLACED THE SPRINGS. *JB

DT: CONTACT STATED WHILE DRIVING VEHICLE AT 60 MPH IT HIT A DEER. THIS WAS A FRONTAL IMPACT. THE AIR BAGS ON NEITHER SIDE DEPLOYED. HOWEVER, THE AIR BAG WARNING LIGHT STAYED ON. HE TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE WARNING LIGHT CHECKED. THEY CHECKED IT. THE DEALERSHIP TOLD THE CONTACT IT WAS SAFE TO DRIVE THE VEHICLE. *AK