2001 FORD TAURUS Complaints

DT: THE CONSUMER STATED THAT THERE IS NHTSA RECALL CAMPAIGN#94V036000 CONCERNING THE SUSPENSION/FRONT SHOCK ABSORBER. THIS VEHICLE EXPERIENCED THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO THE YEAR. THE CONSUMER WAS UNABLE TO PURCHASE THE PART, THAT WAS INCLUDED IN A KIT, BY ITSELF. *AK (12/07/05) *SC

ON NOVEMBER 6,2005 MY 93 YEAR OLD AUNT (THERESA FISHER) WAS INJURED IN A CAR CRASH INVOLVING UNINTENDED SUDDEN ACCELERATION. I AM FILING THIS COMPLAINT ON HER BEHALF SINCE I HOLD DURABLE POWER OF ATTORNEY, AND SHE IS UNABLE TO FILE THIS HERSELF. THE VEHICLE WAS A 2001 FORD TAURUS OWNED AND OPERATED BY MY 79 YEAR OLD COUSIN, ROSE NATALE (HER FIRST ACCIDENT IN 52 YEARS OF DRIVING). SHE WAS EXITING A PARKING LOT IN BRICK NJ AT 5 TO 10 MPH WHEN THE TAURUS "TOOK OFF LIKE A ROCKET ON ITS OWN". SHE WAS UNABLE TO STOP THE VEHICLE - HIT A TREE HEAD ON - AIRBAGS DEPLOYED - BOTH OCCUPANTS (WEARING SEAT BELTS) WERE INJURED. POLICE AND AMBULANCE ARRIVED ON SCENE - DRIVER AND PASSENGER TRANSPORTED TO HOSPITAL - POLICE REPORT ON FILE IN BRICK, NEW JERSEY. VEHICLE WAS ORIGINALLY AND PURCHASED AND ROUTINELY SERVICED BY THE SAME FORD DEALER IN NJ. VEHICLE OWNER - ROSE NATALE - HAS VEHICLE DETAILS AND DEALER INFORMATION. ROSE'S ADDRESS AND PHONE IS: 369B PORTSMOUTH DRIVE - LAKEWOOD, NJ 08701 (732) 905-2127. *NM

BOTH REAR COIL SPRINGS FRACTURED ON MY WIFE'S 2001 FORD TAURUS. LUCKILY SHE WAS NOT DRIVING THE CAR AT THE TIME. THE COILS CUT THROUGH THE INNER SIDE WALLS OF BOTH BRAND NEW TIRES WHICH WERE JUST INSTALLED ON THE CAR (JANUARY 04 2005). MY WIFE WAS HEADING INTO WORK VIA THE FREEWAY AND IF IT WAS NOT FOR THE GOODYEAR TECHNICIAN WHO HEARD A NOISE DURING THE TEST DRIVE, MY WIFE COULD HAVE POTENTIALLY BEEN INVOLVED IN A VERY SERIOUS ACCIDENT HAD THE TIRES BLOWN OUT AT HIGHWAY SPEED. I CONTACTED FORD OF CANADA ON NUMEROUS OCCASIONS FOR COMPENSATION BUT TO NO AVAIL. AT THE TIME OF THE TIRE REPLACEMENT, THE VEHICLE HAD ONLY 74,000 KM. UPON REMOVAL OF THE REAR COIL SPRINGS, IT WAS CLEAR THAT THEY HAD BEEN BROKEN FOR SOME TIME AS THE FRACTURE POINTS WERE WELL RUSTED OVER. THIS IS A SERIOUS ISSUE THAT COULD HAVE RESULTED IN DEATH. FORD DOES NOT SEEM TO GIVE A [XXX]! *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONSUMER 2000 FORD TAURUS HAS A DEFECTIVE REAR COIL SPRING. ***NO ANSWER REQUIRED*** *TS THE REAR PASSENGER'S SIDE COILS SPRING BROKE. LESS THAN THREE WEEKS LATER THE FRONT DRIVER'S SIDE COIL SPRING BROKE AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THEY AGREED TO PAY FOR THE FRONT COILS SPING REPLACEMENT, UNDER RECALL 04V332000 , BUT REFUSED TO REIMBURSE THE CONSUMER FOR THE REAR SPRING REPLACEMENT. *NM

BOTH REAR COIL SPRING BROKE ON CONSUMERS 2001 FORD TAURUS. ***NO ANSWER REQUIRED*** *TS THE STARTER ALSO FAILED PREMATURELY. *NM

DT: 2001 FORD TAURUS. THE VEHICLE HAD A BROKEN REAR COIL SPRING. THE CONSUMER CONTACTED THE MANUFACTURER AND LEFT A MESSAGE IN WHICH THEY HADN'T RETURNED THE CALL. THE CONSUMER'S VEHICLE WAS SERVICED AT MCCRACKIN FORD. THE VEHICLE ONLY HAD 14000 MILES ON IT WHEN THE REAR COIL SPRING BROKE. THE CONSUMER HAD NOT EXPERIENCED ANY ACCIDENTS. THE CONSUMER WANTED HER MONEY BACK FOR THE SERVICE THAT WAS PERFORMED ON THE VEHICLE. AK *SC

LEFT REAR TIRE WENT FLAT. PURCHASED TWO NEW TIRES AND ASKED THE MECH. WHAT COULD CAUSE THE GROVE ON INSIDE TIRE WALL. HE SAID TO CHECK FOR PIECE OF METAL STUCK. WHEN I RETURNED HOME, ALL I COULD FIND WAS A SEMI LOOSE MUD FLAP. THEN I LOOKED UP AND NOTICED THE SPRING WAS NOT SITTING ON THE METAL PLATE OF STRUT. IT WAS THE EXACT SPOT THAT THE GROVE WAS CUT INTO THE TIRE. CALLED FORD DEALER AND ASKED ABOUT IT. THEY NOTIFIED ME OF THE RECALL ON THE FRONT STRUTS BUT SAID NONE HAD BEEN ISSUED FOR THE REAR. (THEY LOOK THE SAME!!). OCT 18, I PAID TO HAVE NEW SPRINGS PUT ON THE REAR OF CAR. RETURNED CAR TODAY 19TH, AS NOW IT IS MAKING LOUD THUMPING NOISE FROM REAR ON EVERY BUMP IN THE ROAD. THEIR MECHANIC TOOK TEST DRIVE WITH ME AND CONFIRMED. THEY ARE WORKING ON IT NOW. IS THIS HOW THEY ARE FUNDING THE RECALL ON THE FRONT ONES?? CAN YOU TELL I AM DISGUSTED WITH FORD MOTOR COMPANY?

DT: THE CONTACT STATED ON OCTOBER 7, 2005 A COIL SPRING ON THE PASSENGER'S REAR SUSPENSION BROKE AND WENT THROUGH THE TIRE, IT RUINED THE TIRE. THE CONTACT SPOKE WITH THE DEALER. THEY WOULD REPLACE THE COIL SPRINGS AT CONTACT'S EXPENSE. THERE WAS NO WARNING PRIOR TO THIS HAPPENING. THIS HAPPENED ON NORMAL ROAD CONDITIONS. *AK UPDATED 11/30/2005 - *NM

DT: 2001 FORD TAURUS. THE CONTACT STATED THE RIGHT REAR COIL SPRING BROKE AND BLEW OUT THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE SPRING AND TIRE AT THE CONSUMERS EXPENSE. THE CONSUMER CALLED FORD AND THEY STATED THE VEHICLE WAS NOT UNDER RECALL . THIS HAPPENED ON OCTOBER 6, 2005. THE CONSUMER WAS ABLE TO PUT THE SPARE TIRE ON THE VEHICLE AND DROVE IT TO A FORD DEALERSHIP FOR REPAIRS. *AK UPDATED 11/16/05. *JB

DT: 2001 FORD TAURUS. THE CONSUMER STATED THAT THERE WAS A RECALL ON THE FRONT COIL SPRINGS . UPON INSPECTION THE DEALERSHIP FOUND THAT THE REAR SPRINGS WERE ALSO BROKEN. THE CONTACT HAD THE REAR SPRINGS REPLACED AT HIS EXPENSE. FORD STATED THAT THEY WERE LOOKING INTO THE REAR SPRING PROBLEM AND THE CONSUMER HAS NOT HEARD BACK FROM THEM. THE SPRINGS WERE REPLACED ON OCTOBER 11, 2005. *AK (11/21/05) *SC