2016 FORD TAURUS Complaints

I WAS APPROACHING A VERY BUSY INTERSECTION AND WHEN I APPLIED MY BRAKES THE CAR ACTUALLY ACCELERATED. I WAS ABLE TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I PROCEEDED ABOUT A MILE DOWN THE ROAD AND AS I WAS TURNING INTO A STRIP MALL THE VEHICLE SUDDENLY ACCELERATED AGAIN. THIS TIME OUT OF CONTROL. I WHEN THROUGH THE TURN AND HIT A LARGE CURB AND THEN RAN INTO THE GUARD RAIL. I RIPPED THE GUARD RAIL OFF AND STILL PROCEEDED FOR AN ADDITIONAL 150 FEET ON THE GRASS BEFORE THE VEHICLE FINALLY CAME TO A COMPLETE STOP. IT SCARED THE HELL OUT OF ME.

TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THE COMPUTER DID NOT RECOGNIZE THE KEY FOB AND THE "NO KEY DETECTED" INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING AUTONATION FORD BURLESON (817-522-3224, LOCATED AT 850 NORTH BURLESON BOULEVARD, BURLESON, TX 76028) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT RECORD THE FAILURE. THE VIDEO WAS NOT SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

DEALERSHIP HAS IDENTIFIED THE REARS BRAKES ARE IN 3MM OR LESS ON THIS VEHICLE WHICH SHOULD BE ALMOST IMPOSSIBLE ON A FRONT WHEEL DRIVE SYSTEM THAT HAS 5MM OR GREATER ON THE FRONT PADS.

THE POWER STEERING ON THIS UNIT FAILED MAKING IT IMPOSSIBLE TO STEER THE VEHICLE. I WAS ADVISED THAT THIS ISSUED OCCURRED AT LOW SPEEDS AND AS A RESULT NO ACCIDENT WAS REPORTED. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. DO NOT HAVE THE INVOICE FOR THIS REPAIR AT THE TIME OF SENDING THIS COMPLAINT. IF YOU NEED IT I WILL GET IT FOR YOU.

THE POWER STEERING ON THIS VEHICLE LOCKED UP MAKING IT VERY DIFFICULT TO IMPOSSIBLE TO STEER THE VEHICLE. THIS INCIDENT OCCURRED AT LOW SPEEDS BUT IF IT HAD HAPPENED AT HIGHWAY SPEEDS THEIR WOULD HAVE BEEN NO WAY TO STEER THE VEHICLE SAFELY TO THE SIDE OF THE ROAD.

DURING SCHEDULED MAINTENANCE TECHNICIAN FOUND CRACKED COOLANT TANK. CONSISTENT PROBLEM ON 2016 TAURUS AND EXPLORER. CRACKED COOLANT TANK PRESENTS RISK OF FIRE, SKIN BURNS, ELECTRICAL EQUIPMENT SHORTS AND PREMATURE ENGINE FAILURE.

THE BACK PASSENGER SIDE DOOR KEEPS SLIPPING OUT OF PLACE. THE DOOR HAS DIFFICULTIES OPENING AS IT CATCHES AGAINST THE FRONT PASSENGER SIDE DOOR AND MAKES A SNAPPING SOUND. THE DOOR HAS ALREADY BEEN FIXED TWICE BY THE DEALERSHIP BUT WE WERE INFORMED THAT THIS IS A KNOW PROBLEM WITH THE NEWER VEHICLES AND THEY DIDN'T THINK THIS WOULD BE RESOLVED. MAY LAW ENFORCEMENT VEHICLES HAVE BEEN AT THE SAME DEALERSHIP AND THE LADY WHO WORKS AT FORD SAID THEY HAVE HAD TO FIX A LOT OF VEHICLES WITH THE SAME PROBLEM. THE DEALERSHIP WILL NOT COVER THE COST OF FIXING THE DOOR GOING FORWARD AS WE HAVE HAD THE CAR MORE THAN A YEAR. I CALLED FORD TO REPORT THE ISSUE AND MY CONCERN OVER THE ABILITY TO GET MY SON OUT OF THE BACK SEAT IN A CASE OF EMERGENCY. I ASKED THEM TO NOTE A RECALL AND ALL I GOT BACK WAS AN EMAIL STATING THEY WILL NOT COVER THE COST OF THE FIX. THEY NEVER ADDRESSED MY CONCERN ABOUT SAFETY AND THE ABILITY OF THE DOOR TO FUNCTION. THE DOOR HAS NOT EXPERIENCED ANY STRESS AND ONLY NORMAL OPEN AND SHUT. THERE HAS BEEN NO ACCIDENTS BUT THE DOOR KEEPS SLIPPING OUT OF ALIGNMENT. THE VEHICLE WENT INTO THE DEALERSHIP TO BE CORRECTED MARCH 21 AND APRIL 11TH.

ON JULY 27 WHILE DRIVING DOWN THE HWY AT 75 THE CAR SHUT OFF MY WIFE WAS DRIVING AND IT SCARED THE H OUT OF HER AND ME I TOOK IT OUT OF DRIVE AND TRIED TO START IT ,I TRIED THREE TIME FINALLY IT STARTED. NO TROUBLE TILL YESTERDAY AT THE AIRPORT GOING UP THE PARKING RAMP IT QUIT AGAIN I WAS DRIVING I STEPPED ON THE BRAKE CAUSE WE WERE GOING UP HILL AND TRIED TO START IT TOOK THREE TIMES AND IT STARTED UP AGAIN .WE DROVE HOME 100 MILES NO TROUBLE. I AM TAKING IT IN TOMORROW TO THE DEALER. JUST THOUGHT I NEEDED TO TELL SOMEONE. I CASE SOMETHING EVER HAPPENED TO US . CAN YOU PLEASE TELL ME WHAT I CAN DO IF IT HAPPENS AGAIN I AM GONNA SELL THE CAR !!

I TOOK MY CAR INTO THE SERVICE DEPARTMENT DUE TO A STRONG SMELL OF PROPANE/NATURAL GAS. THE SERVICE WRITER INFORMED ME THAT THE SMELL WAS REALLY BAD BUT THAT IT SHOULD BE SAFE TO DRIVE AND THAT SHE COULDN'T GET ME IN UNTIL TUESDAY. I BUCKLED MY 2 YEAR OLD IN THE CAR SEAT AND LEFT THE DEALERSHIP/SERVICE DEPARTMENT. THE SERVICE WRITE STATED THAT THERE WAS A TSB OUT ON THE CAR AND IT COULD BE A POSSIBLE LEAK IN THE PTU. BUT SHOULD BE THAT BIG OF DEAL. WE STARTED TO TRAVEL HOME THE CAR STALLED, ON A HIGHWAY TRAVELING AT ABOUT 60 MILES PER HOUR, AND THERE WAS A LOUD POP, I WAS ON THE PHONE WITH MY SISTER WHO WAS TRAVELING BEHIND US WHO TOLD ME THAT MY CAR WAS ON FIRE AND TO PULL OVER. I STOPPED THE CAR, WHEN I WAS STOPPED THE INTERIOR OF THE CAR FILLED WITH SMOKE I RUSHED TO GET MY CHILD OUT OF THE CAR AND MOVED AWAY FROM THE CAR. I DIDN'T SEE ANY FLAMES JUST A LOT OF SMOKE. I FEEL WE WERE LUCKY BECAUSE MY SISTER WAS ABLE TO INFORM ME IMMEDIATELY THAT THERE WAS SMOKE. I FEEL THAT IF I WOULD HAVE DRIVEN THE CAR MUCH FURTHER THE OUTCOME COULD HAVE BEEN MUCH DIFFERENT.

THE HEADLIGHTS ARE DESIGNED SUCH THAT YOU CANNOT SEE CORNERS WHEN MAKING TURNS. I BELIEVE THIS IS INCREDIBLY DANGEROUS. WHEN DRIVING ON DARK ROADS, YOU TRULY CANNOT SEE WHAT YOU ARE TURNING INTO UNTIL YOU MAKE THE TURN. THIS WAS DISCUSSED WITH THE DEALER AND IT APPEARS THE DEALER AND FORD ARE AWARE OF THE ISSUE AND HAVE REDESIGN HEADLIGHTS FOR SOME OF THE VEHICLES THAT HAVE THIS ISSUE. HOWEVER, IT IS MY UNDERSTANDING THAT THEY HAVE NO INTENTIONS OF CORRECT THIS ON CARS ALREADY ON THE ROAD. *TR