2001 FORD TAURUS Complaints

WHILE DRIVING A LOUD NOISE WAS HEARD COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. DRIVER'S SIDE TIRE BLEW OUT DUE TO PASSENGER'S SIDE COIL SPRING BREAK. CONSUMER CALLED FOR ROAD SIDE ASSISTENCE. THEN CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE FRONT COIL SPRING WAS ON RECALL, BUT NOT REAR COIL SPRING. *AK

WHILE DRIVING CONSUMER SMELLED SOMETHING BURNING AND SMOKE. THIS HAPPENED ON THREE DIFFERENT OCCASIONS. CONSUMER TOOK THE VEHICLE TO THE DEALER. HOWEVER, THE PROBLEM RECURRED. *AK

WHILE VEHICLE WAS PARKED/STARTED UP REAR PASSENGER SIDE WHEEL INTERMITTENTLY LOCKED UP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

REVERSING DOWN MY DRIVEWAY THIS MORNING, 8/19/2004, I HEARD A LOUD NOISE FROM REAR OF CAR. EXAMINED AND DETERMINED REAR OF CAR WAS VERY LOW AND RIGHT REAR TIRE APPEARED DAMAGED. TAKEN TO GARAGE 2 BLKS AWAY AND FOUND BOTH REAR SPRINGS HAVE BROKEN, APPEARED TO HAVE RUSTED THROUGH AND RIGHT REAR TIRE DESTROYED. TO REPLACE THE SPINGS THE STUTS NEEDED TO BE REPLACED. SO 2 NEW SPRINGS, 2 NEW STURTS AND ONE NEW TIRE = $800. I DO NOT HAVE MY VIN# WITH ME NOW BUT CAN GIEV IT TO YOU TOMORROW. THIS CAR HAS 55K MILES ON IT, NICE EASY MILES. I HAVE DRIVEN OTHER CARS 200K+ MILES BEFORE I HAVE HAD A SPRING FAIL. NOW I'M OUT $800 AND FORD SAYS THEY ARE ONLY LIABLE FOR THE FRONT SPRINGS! PLEASE, PLEASE EXPAND YOUR RECALL NOTICE #4V332000 TO INCLUDE THE REAR SUSPENSION. AFTER REVIEWING OTHER COMPLAINTS IT IS OBVIOUS THAT THIS IS A MAJOR PROBLEM. I MEAN REALLY, BROKEN SPRINGS THAT ARE 3-4 YEARS OLD WITH ONLY 20-50K MILES ON THEM?? PLEASE CONSIDER THIS A SERIOUS PROBLEM, IF THEY HAD FAILED ON THE HIGHWAY I'M SURE I WOULD HAVE HAD BOTH TIRES PUNCTURED AND MY WIDOW WOULD BE LOOKING AT CASKETS RIGHT NOW. I AM PICKING UP THE CAR TOMORROW, FIRDAY 8/20, WOULD YOU LIKE ME TO SAVE THE PARTS FOR YOUR REVIEW? WOULD YOU LIKE SOMEONE TO TAKE MY DEPOSITION? I KNOW IT'S TOO LATE TO GET MY $800 BACK BUT WHY SHOULD OTHERS HAVE TO SUFFER THAT COME AFTER ME, AND YOU KNOW THEY WILL. PLEASE CALL OR EMAIL ME WITH ANY QUESITONS OR PLEASE CALL ANYWAY TO DISCUSS. THANK YOU FOR ALL YOU DO TO KEEP US SAFE!*AK

THE CONSUMER STATED THE EMISSION SENSOR LIGHT CONTINUED TO STAY ON. THE PART HAS BEEN REPLACED, HOWEVER THE LIGHT IS NOW BACK ON. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

AFTER RECEIVING A RECALL LETTER, THE CONSUMER MADE CONTACT WITH THE DEALER AND WAS TOLD THAT THE PARTS WILL NOT BE IN UNTIL DECEMBER. *JB

CONSUMER RECEIVED, NHTSA RECALL CAMPAIGN 04V332000 REGARDING COIL SPRING. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALERSHIP TELEPHONED OPERATOR, INDICATED TO THE CONSUMER THAT MANAGEMENT GAVE INSTRUCTIONS FOR DEALER TO TELL CONSUMER THAT IF THE COIL SPRING WAS NOT BROKE THEY WON'T REPLACE IT. *AK

WHILE DRIVING AT ANY SPEED THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FROM RIGHT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE MECHANIC FOUND THE FRONT COIL SPRING ON THE PASSENGER SIDE HAD FAILED. *LA *SC *JB

CONSUMER STATED THAT SHE STRAPPED A CHILD IN A SEAT BELT IN THE REAR OF VEHICLE. LATER ON THE CHILD BECAME TANGLED IN THE SEAT BELT, AND EACH TIME AN ATTEMPT WAS MADE TO RELEASE THE CHILD FROM THE SEAT BELT, THE SEAT BELT GOT TIGHTER AND TIGHTER. THE SEAT BELT WAS SO TIGHT ON THE CHILD'S STOMACH THAT SHE HAD TO FLAG DOWN ANOTHER MOTORIST, AND GET HIM TO CUT THE SEAT BELT FROM AROUND THE CHILD. THE CHILD WAS ONLY 8 YEARS OLD. THIS ENCOUNTER LEFT BLACK AND BLUE MARKS ON THE CHILD.*AK

WHILE DRIVING AT 35 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN REPLACED THE REAR COIL SPRING AND THE TIRE AT CONSUMER'S EXPENSE. *AK