2013 FORD TAURUS Complaints

The contact owns a 2013 Ford Taurus. The contact stated that upon starting the vehicle a "Warning: Electrical Power Assist Failure" message was displayed on the instrument panel. The contact used excessive force to drive the vehicle home. Upon inspection of the vehicle, the contact determined that the failure was related to the rack and pinion. The dealer and an independent were notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not include in NHTSA Campaign Number: 15V340000 (Steering). The contact was referred to the NTHSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 180,000.

Put new tiers on in August with a new alignment and it is eating the tires up on the inside tire wall had to put new tires on again

Power steering assist went out with a warning light while I was in -20F weather, Ford had recalls on this problem before I bought the car and it shows no recall information.

The contact owns a 2013 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle shutoff without warning. The vehicle was towed to an independent mechanic and was informed that water was leaking, the water pump had failed, and the timing chain was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

For the last 3 days there has been a gas smell in the garage. We have driven it 2 times. 3 days ago at 17 below and yesterday at 30 below. Cannot find any leaks. Gas tank is a little over 1/2 full.

I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. Issues such as: exhaust system, fuel system, the driver exterior door handle is loose, and seat belt gets jammed.

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a U turn and return the car to AutoNation Ford for service. As things stand now, my car is still AutoNation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus Police Interceptor, issues such as: Rough Steering, Bad Ignition Switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.

I have a check engine light on my dash. I have several codes. I have problems with the car like the fuel pump, catalytic converter not functioning efficiently, steering, etc. I know Ford has problems with its cars.

The contact owns a 2013 Ford Taurus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure immediately reoccurred. The vehicle was returned to the dealer who determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,880.