2001 FORD TAURUS Complaints

THE VEHICLE PULLED TO THE LEFT. THE DEALER STATED THE ENGINE MOUNT WAS BROKE AND THE SUB FRAME WAS BENT. *JB

WHEN THE CONSUMER ATTEMPTED TO BRAKE, HIS FOOT BECAME STUCK BETWEEN THE GAS AND BRAKE PEDAL, CONSUMER LOSS CONTROL BUT WAS ABLE TO GET FOOT OUT AND COME TO A SAFE STOP. CONSUMER BELIEVED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER.*JB

THE VEHICLE EXPERIENCED TOTAL BRAKE FAILURE TWICE IN THE LAST 2 WEEKS, THE DEALER WAS UNABLE TO DETERMINE CAUSE OF BRAKE FAILURE.*JB

I WAS INVOLVED IN A FRONT AND MOSTLY SIDE COLLISION WHERE MY CAR WAS TOTALED. A COUPLE OF DAYS BEFORE THE ACCIDENT MY AIRBAG LIGHT CAME ON AND THEN WENT OFF. I TOOK THE CAR (2001 FORD TAURUS SES) TO COWLES FORD IN WOODBRIDGE VA. I WAS TOLD THE CAR WAS SAFE TO DRIVE AND THAT THE AIRBAGS WOULD DEPLOY PROPERLY IF I WERE INVOLVED IN AN ACCIDENT. I MADE AN APPOINTMENT TO HAVE THE CAR LOOKED AT ON 12/27/02. THE ACCIDENT HAPPENED BEFORE THE APPOINTMENT AND ONLY ONE SIDE AIRBAG DEPLOYED BUT NOT ON THE SIDE I WAS ON. I WAS DRIVING, WEARING MY SEATBELT THE SIDE AIRBAG DID NOT DEPLOY. DURING THE ACCIDENT I WAS STILL THROWN INTO THE SIDE OF THE CAR EVEN THOUGHT MY SEATBELT WAS WORN. I SUSTAINED SOME MINOR TO SERIOUS INJURIES AND AM CURRENTLY STILL BEING TREATED FOR THESE. I HAVE CONTACTED FORD MOTOR COMPANY TO REPORT THE PROBLEM SO THAT THIS WILL NOT HAPPEN TO SOMEONE ELSE IN THE FUTURE. THEY HAVE IGNORED MY PHONE CALLS AND HAVE FAILED TO RESPOND TO MY COMPLAINTS. I DO NOT HAVE THE MONEY TO HIRE AN ATTORNEY TO FIGHT THIS BUT AM LOOKING FOR ANY HELP FROM YOU IN MAKING SURE THAT THE CARS WE BUY FOR THE AMOUNT OF MONEY WE SPEND WILL BE SAFE FOR OUR FAMILIES. THANK YOU FOR YOUR TIME. *NLM

THE BRAKE ROTORS FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE STOPPING DISTANCE.*JB

I RECIENTLY HAD THE RECALL FOR THE WIPER MOTOR COVER REPAIRED. SINCE THE REPAIR MY WIPERS WILL NOT WORK WHEN THE WEATHER IS BELOW FREEZING. ONCE THE CAR WARMS UP THEY WILL WORK FINE (PROVIDED THE TEMP IS ABOVE 30 DEGREES). I HAVE HAD THE CAR BACK TO THE DEALER 3 TIMES TO FIND OUT WHAT IS WRONG, EACH TIME THE WIPERS WILL WORK ONCE THERE, AND NO ACTION IS TAKEN. (MY CAR IS CURRENTLY JUST OVER THE FREE WARRANTY MILEAGE). I HAD NO PROBLEMS WITH THE WIPERS BEFORE THEY WERE FIXED AND WOULD LIKE TO HAVE SOMTHING DONE. THE WIPERS ACT LIKE THERE MAY BE MOISTURE IN A CONNECTION THAT FREEZES AND PUSHES THE CONNECTION APART, OR INTERFERES WITH ELECTRICAL CONDUCTION, UNTIL THE CAR WARMS SUFFICENTLY TO GET CONDUCTION TO CONTINUE. PLEASE CONTACT ME WITH SOME ANSWERS. THANK YOU.

WHILE TRAVELING VEHICLE WOULD STALL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. PH

ONE OF MY OEM TIRES (FIRESTONE AFFINITY) SUDDENLY FAILED WITHOUT WARNING. THERE WAS NO ROAD HAZARD DAMAGE SUCH AS NAILS OR SCREWS INVOLVED. THE TIRE'S OUTSIDE SIDEWALL FAILED RESULTING IN A SPLIT LARGE ENOUGH THAT A CREDIT CARD COULD SLIDE THROUGH IT. THE OEM TIRES HAD LESS THAN 18,000 MILES AT THE TIME OF FAILURE. THE PRESSURE HAD BEEN CHECKED DURING A ROUTINE SERVICE VISIT ON ALL OF THE TIRES ONE MONTH PRIOR TO THIS. AFTER TAKING THE TIRE TO A CORPORATE FIRESTONE STORE, THEY BLAMED THE FAILURE AS "IMPACT DAMAGE". BASICALLY THEY SAID IT WAS MY FAULT FOR HITTING SOMETHING AND NOT DUE TO A PROBLEM WITH THE TIRE. IF I HAD ACTUALLY HIT SOMETHING, THEN I COULD ACCEPT THE PROBLEM. BUT SINCE I DID NOT HIT ANYTHING WHEN THE TIRE FAILED, I AM NOW CONCERNED ABOUT THE OTHER OEM FIRESTONE AFFINITY TIRES ON MY 2001 FORD TAURUS. THERE WERE FOUR PASSENGERS IN MY CAR AT THE TIME THIS TIRE FAILED AND ALL WOULD REITTERATE THE FACT THAT NOTHING IN THE ROADWAY WAS STRUCK TO CAUSE THE SIDEWALL FAILURE. I WAS ONLY TRAVELING LESS THAN 20 MPH WHEN THE TIRE FAILED AS I APPROACED A STOP LIGHT.

ON TWO OCCASIONS, THE CONSUMER OPENED THE DOOR FRONT/DRIVER DOOR, AND THE CORNER/SHARP EDGE HIT THE CONSUMER IN THE EYE. SCC

WHEN BRAKES WAS APPLIED, THERE WAS A VIBRATION SHOCK FROM THE PEDAL AND THEY DIDN'T HOLD. THIS ALMOST CAUSED AN ACCIDENT. THE DEALERSHIP HAS BEEN CONTACTED. TS