2002 FORD THUNDERBIRD Complaints

VEHICLE STALLS AND WONT RESTART UNLESS YOU PUT IN A NEW 15 AMP FUSE FOR THE FUEL PUMP CIRCUIT. FUEL PUMP IS FAILING. THIS IS A KNOWN PRODUCT PROBLEM ON THE FORUMS AND FORD HAS NOT ANNOUNCED A RECALL. I CALLED FORD AND THEY SAID SORRY NOTHING WE CAN DO. *JB

CLOCK SPRING ,ON BOTH OF MY 02 TBIRDS,VIN# [XXX] [XXX] I THINK THIS IS A VERY POOR PART INSTALLED IN MY BIRDS,SINCE I PAID TOP DOLLAR FOR THESE CARS,$4000.00 OVER LIST PRICE EACH AT THE DEALER AUTOWAY FOR IN BRADENTON FLORIDA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HAD NUMBER 8 IGNITION COIL REPLACED AUGUST 1ST 2011,OTHER PARTS AND LABOR ($1007.02). SEVEN DAYS LATER,AUGUST 8TH 2011 HAD NUMBER 2 IGNITION COIL REPLACED ($210.91). BECAUSE THIS IS A 2002 THUNDERBIRD THESE REPAIRS WERE NOT UNDER WARRANTY, BUT THEY ARE FOR 2003 UP. WHY? THIS MAKES ME THINK ABOUT BUYING ANOTHER BRAND OF CAR, DON'T THINK IT COULD BE ANY WORSE. *JS

THIS IS A COPY OF A THUNDERBIRDNEST.COM FORUM MEMBERS COMPLAINT, WHICH THERE ARE SEVERAL OTHERS REPORTING THE SAME CONDITION. I COULD NOT SAY IT BETTER SO IM USING IT. THIS COULD BE REAL SCARY IN HEAVY TRAFFIC, ESPECIALLY ON THE HIGHWAYS. I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. I PERSONALLY OWN A 2002 FORD THUNDERBIRD MYSELF AND ONLY HAVE APPROX. 4,500 MILES ON IT. THIS WEEK I STARTED MY VEHICLE AND EXPERIENCED THIS SAME ISSUE WITH THE VEHICLE MISS-FIRING. I ALSO HAVE A CHECK ENGINE LIGHT COMING ON. I IMMEDIATELY HAD IT CHECKED AND THE TEST DETECTED THE #5 CYLINDER IS MISFIRING. MY VEHICLE HAS NEVER SEEN RAIN OR SNOW. WHY CAN'T WE GET FORD TO DO SOMETHING? *TR

I'VE SEEN NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND I'VE DONE A LOT OF RESEARCH ON IT. MY 2002 FORD THUNDERBIRD BEGAN HAVING THIS PROBLEM AT 43,700 MILES. I DID NOT KNOW WHAT THE ISSUE WAS AND IT WAS INTERMITTENT. WITHIN THE PAST MONTH (SEPTEMBER, 2011), I HAVE PERSONALLY REPLACED ALL EIGHT PLUGS, BOOTS AND COILS. WHILE DOING THIS I FOUND THREE PLUGS THAT WERE OIL FOULED. AFTER COMPLETING THIS REPAIR THE CAR CONTINUES TO DRIVE ROUGH. THE TACH WILL RACE, THE CAR WILL NOT ACCELERATE SMOOTHLY OR AT ALL WHILE TRYING TO ENTER A HIGHWAY AND BEHAVES POORLY ON BOTH NEIGHBORHOOD ROADS AND THE HIGHWAY. I COULD NOT AFFORD TO HAVE THE DEALER MAKE THE REPAIRS. AS A MATTER OF FACT, JUST A WEEK BEFORE I REPLACED THE PLUGS, BOOTS AND COILS, I HAD THE OIL CHANGED AT THE DEALER. THEY CHANGED THE OIL, ROTATED THE TIRES, REPLACED THE OIL FILTER AND AIR FILTER AND WINDSHIELD WIPERS. THEY CHARGED ME $151 FOR THIS. I THINK THAT IS ROBBERY!! WHEN I CHECKED OUT, THE MECHANIC SAID THAT IT APPEARS I HAVE A "COIL" PROBLEM. HMMM. I RESEARCHED THIS ISSUE AND KNOW THAT FORD WILL NOT ADMIT NOR INCLUDE THE 2002 IN THEIR EXTENDED WARRANTY PROGRAM. THIS IS SHAMEFUL! THIS COIL ON BOOT PROBLEM IS A MAJOR SAFETY ISSUE AND MANY FOLKS CAN BE HURT OR KILLED BECAUSE OF HOW THE CAR BEHAVES WHEN THIS PROBLEM ARISES. I CALLED CUSTOMER SERVICE AT FORD CORPORATE TO ATTEMPT TO REGISTER A COMPLAINT, THE CUSTOMER SERVICE PERSON SAID "WE DON'T HAVE ANY PROBLEMS THAT WE CAN TALK ABOUT WITH THIS MODEL". WELL, THAT SOUNDS LIKE AN ADMISSION OF GUILT TO ME. I AM HOPING THAT PERHAPS YOU CAN ASSIST ALL OF US WHO OWN 2002 T-BIRDS GET JUSTICE FROM FORD AND HAVE THEM ADMIT THEY HAVE A PROBLEM AND FIX IT! EXTEND OUR WARRANTIES BEFORE ANOTHER OWNER HAS AN ACCIDENT OR DIES AS A RESULT OF THIS PROBLEM. THERE ARE 1000S OF US! I'VE OWNED SEVEN FORDS AND NEVER HAVE I HAD AN ISSUE OR TREATMENT LIKE THIS BEFORE. *TR

COIL AND PLUG FAILURE IN TRAFFIC - MY CAR EXPERIENCED INTERMITTENT STALLING IN TRAFFIC AND MISFIRING ON THE HIGHWAY.LUCKILY, I WAS ABLE TO START THE FORD CAR AND MOVE ME AND THE FORD CAR OUT OF HARMS WAY.FORD RECOGNIZES THE ISSUE WITH THE 2003 AND IN MAY OF 2008 FORD COVERED THE 2004 AND 2005 THUNDERBIRDS BUT IS IGNORING THE 2002. I HAD TWO OF THE EIGHT COIL ON PLUG ASSEMBLES REPLACED AND I AM CONCERNED THAT ANY ONE OF THE NEXT SIX WILL AGAIN FAIL ON THE ROAD. *TR

I HAVE A 2002 FORD T-BIRD WITH APPROX 60K MILIES, ORIGINAL OWNER. I'VE HAD THREE COILS REPLACED AT MY EXPENSE. ON 25 AUG 2011, WHILE DIVING IN THE FAST LANE (THREE LANES) AT APPROX 60 MPH, THE ENGINE SUDDENLY QUIT, CAUSING A LOSS OF BRAKES AND STEERING. I WAS FORTUNATE TO BE ABLE TO MUSCLE THE CAR INTO THE BREAK DOWN LANE AND STOP. THE CAR STARTED WITHOUT ISSUE AFTER PUTTING IT IN PARK. *TT

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT THE DRIVERS SIDE AIR BAG WARNING LIGHT HAD BEEN ILLUMINATED ON THE INSTRUMENATL PANEL FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY STATED THAT THE DRIVERS SIDE AIR BAG HAD A HIGH RESISTANCE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 09/19/11 *BF UPDATED 2/22/12 *CN

HAD THE VEHICLE TUNED-UP. AFTER A FEW DRIVEN MILES THE AIRBAG LIGHT CAME ON AND STAYS LIT. THE PROBLEM "DRIVER SIDE AIR BAG HIGH RESISTANCE" CAUSES "A POOR CONNECTION WHERE THE CLOCKSPRING CONNECT INTO THE MAIN WIRING HARNESS." COST TO REPLACE/REPAIR $681. THIS IS A DEFECT SAFETY PRODUCT. FORD REFUSED TO PAY STATING, "THERE IS NO EXTENDED COVERAGE OR RECALLS FOR THIS ISSUE." THERE ARE NOT "SUFFICIENT CONSUMER COMPLAINTS" REGARDING THIS PROBLEM. THIS IS A DEFECTIVE PRODUCT DEALING WITH A SAFETY ISSUE WITH FORD REFUSING TO ACKNOWLEDGE AS THEIR RESPONSIBILITY. *KB

I AM WRITING TODAY TO EXPRESS GRAVE CONCERNS FOR MY 2002 FORD THUNDERBIRD. IT IS MY UNDERSTANDING THAT FORD MOTOR COMPANY HAS EXTENDED THE WARRANTY FOR MODEL YEARS 2003-2005 FOR THE COIL OVER PLUG (COP) IGNITION SYSTEM, BUT HAS CHOSEN TO OMIT THE 2002 MODEL YEAR EVEN THOUGH A MAJORITY OF 2002-2005 THUNDERBIRDS WERE PRODUCED IN MODEL YEAR 2002. MY CONCERN IS THAT MANY OWNERS OF THE 2002 MODEL YEAR HAVE EXPERIENCED COP FAILURES WHICH HAVE RENDERED THEIR CARS VIRTUALLY INOPERABLE WITHOUT NOTICE OF THE IMPENDING FAILURE. TO TAKE THIS A STEP FURTHER, IMAGINE DRIVING ON A HIGH SPEED INTERSTATE AND HAVE THE SYSTEM FAIL. THE CAR IS DESIGNED TO GO INTO "LIMP" MODE WHEREBY THE CAR CANNOT GO ANY FASTER THAN 25 MPH. THIS IS A DISASTEROUS ACCIDENT WAITING TO HAPPEN! NOT ONLY IS THIS A SAFETY ISSUE, IT THE REPAIRS ARE COSTING OWNERS OF MY 2002 CARS IN EXCESS OF $1,500 WHERE OWNERS OF NEWER MODELS ARE COVERED FOR 10 YEARS/100,000 MILES FREE OF CHARGE FOR THE EXACT SAME FAILURE. THIS INEQUITY MUST SERIOUSLY BE INVESTIGATED AND CORRECTED BY THE NHTSA! *TR