2014 FORD TRANSIT CONNECT Complaints

The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.

Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at an undisclosed speed in the highway, the rear passenger's side plastic sliding door panel separated from the vehicle and flew off. The contact was able to retrieve the door panel. Additionally, the contact stated that the driver's side plastic sliding door panel was loose. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V777000(Structure). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 MPH, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V695000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 147,219.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

Hello. We were passing a tractor trailer on the interstate and at 75 mph the transmission shifted into low gear all by itself. We never went into passing gear just accelerating. The vehicle nosedived, rpm’s went up, blew the transmission fluid out all over the exhaust with major smoke, threw us into the dash, and went to about 5 mph all in about .5 seconds leaving us in the middle of the interstate in 5:00 traffic. Tractor trailers stopped and let us get the vehicle to the side .If my daughter had not been behind us I’m sure one of the tractor trailers would have hit us because my brake lights didn’t come on because I never hit the brakes. The vehicle is sitting in my driveway where it was towed. No one has looked at it and it now has a check engine light on.