2001 FORD WINDSTAR Complaints

THE REAR AXLE COLLAPSES WHILE DRIVING ON THE FDR DRIVE, NY CITY, THE VAN WAS TOWED TO A SHOP IN BROOKLYN. I WAS INFORMED THAT THE SUBFRAME OF THE REAR AXLE HAS TO REPLACED.THERE WAS A RECALL DONE ON THE VEHICLE IN 2011 FOR THE REAR AXLE BUT AT THE TIME I DO NOT HAVE A PROBLEM. WHAT EVER FIXED THAT WAS SUPPOSED TO BE DONE DID NOT WORK CAUSED THE AXLE SUBFRAME BROKE.

DUE TO DUST IT HAS A SEVER DAMAGES IN FRONT ARMS, IT BECOMES DANGEROUS AND ENGINE WILL FALL DOWN AT ANY TIME WILE RUNING. I ALREADY LOOKED FOR RECALLS BY THE VIN NUMBERS AT THE FOLLOWING APLIES: NHTSA RECALL NUMBER: OPENS 10V385000 MANUFACTURER RECALL NUMBER: 10S13 NHTSA RECALL NUMBER: OPENS 11V030000 MANUFACTURER RECALL NUMBER: 11S16 I NEED YOUR HELP TO KNOW WHAT ARE THE STEPS I SOULD FOLLOW UP TO FIX MY WINDSTAR.

MY 2001 WINDSTAR WAS RECALLED FOR A ISSUE WITH THE REAR AXLE BEAM.FORD INSTALLED A PATCH ON THE BEAN MADE TO REINFORCE THE AREA WHICH RUST IN HIGH SALT STATES.1 WEEK AGO THE AXLE BROKE UNDER THAT PATCH AND AS YOU CAN SEE IT IS NOW IN TWO PIECES,AFTER CONTACTING FORD I WAS TOLD THE PATCH WAS ONLY WARRANTED FOR TWO YEARS AND THERE IS NO WAY FORD CAN HELP.IT IS MY BELIEF IF YOU RECALL A PART AND THE REPAIR FAILS THEN IT SHOULD BE REPAIRED AGAIN OR REPLACED.I AM ALWAYS HEARING COMMERCIALS REPORTING WE WARRANTY OUR REPAIRS FOR THE LIFE OF THE VEHICLE.FORD IS OBVIOUSLY NOT THE ONE MAKING THAT CLAIM.I WAS FORTUNATE WE WERE PULLING INTO A PARKING LOT WHEN IT BROKE AND NOBODY WAS HURT.I AM FIXING IT MYSELF BECAUSE I CANT AFFORD THE $1000 REPAIR BILL.I WAS TOLD BY A FORD REPRESENTATIVE TO SAVE MY RECITE AND IF THERE IS ANOTHER RECALL I CAN GET REIMBURSED.I WONDER HOW THEY WILL REIMBURSE ME FOR MY TIME. *TR

LAST NIGHT AT APPROXIMATELY 8:30 PM, A PLEASANT EVENING AT ABOUT 65 DEGREES AND A LIGHT RAIN; FOR NO REASON WHATSOEVER THE REAR QUARTER (AUTOMATED) WINDOW EXPLODED ON THE DRIVERS SIDE. THE GLASS WAS ON THE INSIDE OF THE VEHICLES BACK AND MIDDLE SEATS AS WELL AS IN THE DRIVEWAY. BECAUSE I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT THIS ISSUE, I THINK THIS QUALIFIES AS A SAFETY HAZARD BECAUSE OF THE SHARDS OF GLASS FLYING EVERYWHERE; IF THERE WOULD HAVE BEEN ANYBODY IN THE VAN THIS COULD HAVE CAUSED THEM SERIOUS INJURY. FORD MOTOR COMPANY NEEDS TO BE HELD ACCOUNTABLE FOR THIS ISSUE AND BACK IT UP WITH ACTION BY FINDING AND FIXING THE PROBLEM; OR AT THE VERY LEAST COVER THE COST OF THE DAMAGES. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUME. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE REAR DRIVER'S SIDE AXLE RUSTED AND PARTIALLY DETACHED. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,500.

WHILE DRIVING THE VAN, THE REAR AXLE BROKE AFTER GOING OVER A MINOR DIP IN THE ROAD FROM FROST HEAVING. THE SAFETY RECALL HAD BEEN COMPLETED BY THE LOCAL FORD DEALERSHIP. ALTHOUGH THE REINFORCEMENTS WERE APPLIED, AND AXLE INSPECTION COMPLETED BY FORD CERTIFIED MECHANICS THE AXLE BROKE WHERE THE REINFORCEMENTS WERE INSTALLED. FORDS ENGINEERED FIX HAS APPARENTLY ONLY BOUGHT TIME FOR THE NEXT SET OF AXLE PROBLEMS. I ATTEMPTED TO HAVE THE COSTS INCURRED FOR THE AXLE REPLACEMENT REIMBURSED TO NO AVAIL. THIS IS A CONCERN BECAUSE THERE ARE OTHER WINDSTAR OWNERS WHO UNKNOWINGLY DRIVING VEHICLES THAT THEY BELIEVE ARE SAFE ,BECAUSE THIS INADEQUATE RECALL HAS BEEN COMPLETED. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) IN 2013. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,919.

THE BACK AXLE BROKE AND MY CAR GET OUT OF CONTROL I LOOK UP THE RECALL IN YOUR PAGE AND CALL THE FORD AND THEY CHECK MY VIN I THEY SAID THAT MY CAR IS NOT IN THE RECALL BECAUSE NOT ALL THAT FABRICS HAVE THAT RECALL SO I MADE THE DECISION TO MAKE THE COMPLAINT I AM WITH NO CAR, KNOWING THAT RECALL IS HERE IN THE NHTSA PAGE. *TR

I WAS DRIVING BACK TO HOME AND THE WINDSTAR GET OUT OF CONTROL AND FINALLY I STOP THE MINIVAN I WAS SCARED. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE WAS LEANING INWARDS AND RUBBING AGAINST THE WHEEL WELL. THE CONTACT ALSO NOTICED THAT THERE WAS A CRACK ON THE REAR AXLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER MECHANIC, BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 110,000.