2003 FORD WINDSTAR Complaints

MY WIFE WAS DRIVING THE CAR IN THE COUNTRY AND HEARD NOISES WHEN GOING OVER BUMPS. WHEN SHE SMELLED SOMETHING BURNING SHE STOPPED. DISCOVERED THE REAR AXLE HAD SPLIT WHERE IT HAD BEEN BEEFED UP WITH BRACKETS AFTER FORD'S 10S13 RECALL. FORD IS SAYING WE HAVE TO PAY $300 TO MAKE REPAIRS ON AN ISSUE THAT APPEARS TO US TO BE A DESIGN/MANUFACTURING FLAW, FOR WHICH THERE HAS BEEN 3 RECALLS ISSUED (IF I UNDERSTAND IT CORRECTLY). I DON'T UNDERSTAND WHY WE SHOULD HAVE TO PAY?

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE DEALER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN DISCOVERED THAT THE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000....UPDATED 02/08/16 *BF *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE AT THE LOCAL DEALER FOR A RECALL REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. UPDATE 01/15/16 MA *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED FOR NHTSA CAMPAIGN NUMBER: 15V608000(SUSPENSION), THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR AXLE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE AXLE REPLACEMENT NOT BEING INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE RECALL ONLY COVERED THE BRACKET AND ONLY THE ENDS OF THE AXLE WERE COVERED UNDER THE RECALL. THE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE REAR AXLE PREMATURELY CRACKED WITHOUT WARNING. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION), BUT IT DID NOT REMEDY THE FAILURE. THE CONTACT RECEIVED A SECOND NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE DEALER STATED THAT THE CONTACT NEEDED TO PAY FOR THE REAR AXLE REPAIR AFTER INSPECTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT STATED THAT THE MANUFACTURER'S REMEDY WAS NOT SUFFICIENT AND DID NOT APPROVE THE DEALER'S REPAIR FOR THE SECOND RECALL. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO ENSURE THE DEALER PROVIDED A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT WHEELS VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT AXLE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE FRONT SUBFRAME WAS SEVERELY CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE INSPECTED BECAUSE IT WAS UNSAFE TO USE A LIFT TO INSPECT UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

LETTER FROM CONGRESSMAN RYAN ON BEHALF OF CONSTITUENT RE FORD MOTOR COMPANY ISSUES. *SMD THE CONSUMER STATED IN MAY, THE SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. THREE MONTHS LATER, THE PASSENGER FRONT SPRING BROKE. *JB UPDATED 11/30/15.*JB

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE BRAKE AND OVERDRIVE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE REAR OF THE VEHICLE SWAYED TO THE LEFT AND RIGHT. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE AXLE FRACTURED AND THE TIRE LEANED INWARDS INTO THE WHEEL WELL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000. THE VIN WAS UNAVAILABLE.