2001 FORD WINDSTAR Complaints

ABS light, brake light came on. The seatbelt unhooks while I’m driving, I was told I had a cracked axle, the wheel bearing was very noisy, I’ve paid a lot of money to get things fixed. The labor was at a ridiculous amount on $25 parts. I’m wondering if I’ve paid to have parts fixed that were under recall. I fix one thing and then there’s another issue. Oil is leaking under the hood and I’m afraid it will catch fire so I’m scared to drive.

Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.

The contact owns a 2001 Ford Windstar. The contact stated that his wife was driving at an undisclosed speed when they heard a loud popping sound coming from the vehicle. The driver looked out the rear-view mirror and saw smoke coming from the vehicle. The driver pulled over to the side of the roadway. The driver called the contact to come to where the vehicle was pulled over to inspect the vehicle. The contact became aware that the driver’s side rear axle was fractured. The contact had the vehicle towed to his residence. The contact had the vehicle towed to the local dealer to be inspected. The mechanic confirmed that the driver’s side rear axle was fractured. The vehicle was not repaired because the manufacturer denied that the rear axle bracket matched the measurement for the recall repair. The manufacturer was made aware of the failure. The failure mileage 136,397.

The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V608000 (Suspension) in April of 2011. The failure mileage was approximately 138,000.

REAR AXLE SNAPPED IN HALF WITH NO WARNING AS I WAS DRIVING ABOUT 40 MPH ON A BUSY ROAD. VERY DANGEROUS.

ON MY 2001 FORD WINDSTAR FORD INSTALLED THESE BRACKETS ON REAR SUSPENSION SUBFRAME AND ALMOST 2 YEARS LATER MY AXLE HAS SPLIT FROM ONE SIDE ALL THE WAY AROUND TO THE OTHER AND ANY TINY BUMP YOU HIT THE VAN JUMPS ALL OVER THE ROADWAY. THEY WON'T REPAIR THE AXLE BECAUSE THE "BRACKETS " WERE INSTALLED "PROPERLY".

WHILE TRAVELING AT 60 M.P.H. , THE REAR AXLE BROKE ON THE RIGHT SIDE OF THE VEHICLE WHERE THE AXLE IS WELDED, RECALL NUMBER 10S13 WAS COMPLETED ON THE VEHICLE, WHERE THEY INSTALLED THE SUPPORT BRACKETS SO THE AXLE WOULDN'T BREAK, THE AXLE BROKE AN INCH AWAY FROM WHERE THE SUPPORT BRACKET WAS INSTALLED, THERE WASN'T AN ACCIDENT WITH THE VEHICLE AND NO ONE WAS HURT, BUT THIS COULD HAVE EASILY BEEN AN ACCIDENT,

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT RENTED A TRUCK AND TOWED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) REGARDING THE REAR AXLE HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. JORDAN FORD (609 E JEFFERSON BLVD, MISHAWAKA, IN 46545; (574) 259-1981) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REAR AXLE NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 164,952.

THE REAR AXLE SPLIT/BROKE WHILE DRIVING 5 MPH TURNING ONTO A STREET. BOTH WHEELS ARE NOW RUBBING AGAINST THE FRAME.

REAR AXLE SNAPPED WHILE DRIVING, RECALL REPAIR WAS DONE LESS THAN 5 YEARS AGO (10/2015). FORD WILL NOT FIX IT. AN AXLE SHOULD LAST THE LIFE OF THE VEHICLE, NOT JUST 4 1/2 YEARS. *TR