1999 FORD WINDSTAR Complaints

LETTER FROM CONGRESSMAN DENT ON BEHALF OF CONSTITUENT REGARDING AN ISSUE INVOLVING RECALLS ON HIS VEHICLES; PLEASE CONTACT HIM OR HIS ASSISTANT MELANIE WHITELEATER AT 610-861-9734, IF THERE ARE ANY QUESTIONS OR PROBLEMS WITH THIS REQUEST *TGW 1999 FORD WINDSTAR. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONSUMER WAS OFFERED A BUY OUT, BUT DECLINED AND REQUESTED TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL. TWO HOURS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER STATING FORD CONCLUDED THE VEHICLE WAS NOT REPAIRABLE AND THE CONSUMER NEEDED TO COME AND RETRIEVE THE VEHICLE. *JB

I NOTICED WHEN TAKING IN MY 1999 FORD WINDSTAR SE FOR THE SUBFRAME RECALL THAT ALMOST ALL THE OTHER WINDSTAR'S HAD RUSTED OUT SLIDING DOORS ON THE DRIVERS SIDE. IS FORD DOING ANYTHING ABOUT THIS PROBLEM?

TOOK OUR VAN IN TO BE BROUGHT UP TO DATE WITH RECALLS FOR IT'S MAKE/MODEL. ASKED ABOUT AXLE CORROSION AS WE KNEW OUR YEAR OF FORD WINDSTAR WAS INCLUDED IN THIS RECALL. WAS TOLD NEBRASKA IS NOT INCLUDED IN THIS RECALL, BUT THEY WOULD INSPECT FOR THE DEFECT ANYWAY. VAN IS NOW GROUNDED BY FORD DUE TO FRONT AND REAR AXLE PROBLEMS. MY COMPLAIN IS THIS.... WE WERE NOT ISSUED A RECALL NOTICE AND ARE NOT TECHNICALLY PART OF THE RECALL. HAD WE NOT TAKEN OUR CAR IN AND ASKED TO HAVE IT INSPECTED AFTER HEARING OF THE PROBLEM THROUGH WORD OF MOUTH, WE COULD HAVE BEEN IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. WHY IS NEBRASKA NOT INCLUDED IN THIS RECALL??? AS FAR AS RESOLUTION, WE HAVE BEEN TOLD REPAIR WILL TAKE 1-3 MONTHS OR THEY MAY BUY BACK OUR VAN. I GUESS TIME WILL TELL. *TR

1999 FORD WINDSTAR. FRONT SUB FRAME CORROSION. FORD SERVICE REFUSED TO REPAIR IT. *TR

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NOVEMBER 10, 2010 FOR A RECALL REPAIR ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY); HOWEVER, THE PART WAS NOT IN STOCK, AND THEY WERE UNABLE TO PERFORM THE REPAIR. THE VEHICLE REMAINED AT THE DEALER FOR FIVE MONTHS; UNTIL RECENTLY WHEN THE PART BECAME AVAILABLE. THE TECHNICIAN STATED THAT THE VEHICLE FAILED TO START DUE TO THE COOLANT LEAKING WITHIN THE ENGINE COMPARTMENT. THE CONTACT STRONGLY BELIEVED THAT THE ENGINE WOULD NOT START BECAUSE OF THE EXTENSIVE PERIOD OF TIME THAT THE VEHICLE WAS PARKED IN THE COLD WEATHER. THERE WAS NO FAILURE MILEAGE.

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65-70 MPH WHEN SHE NOTICED THAT ALL OF THE INSTRUMENT CLUSTER NEEDLES WERE FLUCTUATING INCLUDING THE SPEEDOMETER, FUEL LEVEL GAUGE AND RPMS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE THE DEALER ADVISED THAT THE PARTS NEEDED FOR REPAIRS WERE NO LONGER BEING MANUFACTURED AND THE COST TO REPAIR THE INSTRUMENT CLUSTER WAS $900. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD NOT BE ABLE TO ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE APPROXIMATE CURRENT MILEAGE WAS 133,000. UPDATED 06/01/11*LJ UPDATED 06/02/11

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 10 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL WOULD NOT TURN BECAUSE THE CRADLE THAT HELD THE MOTOR WAS SEVERELY RUSTED AND CAUSING THE MOTOR TO FALL TO THE GROUND. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC CONCLUDED THAT THE RUSTED CRADLE WAS CAUSING THE FAILURE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

MY SON-IN-LAW AND DAUGHTER WE DRIVING ON HWY 421 AT 50 MPH. THE VAN STARTED SHAKING AND THEY SMELLED RUBBER AND HEARD GRINDING. HE PULLED OVER AND THE BACK TIRES WERE PUSHED IN AND THE RIGHT BACK TIRE LOST ITS LUG NUTS AND TIRE WAS FALLING OFF. THEY REMOVED THE CHILDREN FROM THE CAR. IT SCARED THEM TO DEATH! MY SON-IN-LAW STARTED WALKING TO A GAS STATION. MY DAUGHTER LOOKED UNDER THE VAN AND SAW THE AXLE WAS SNAPPED IN HALF. A NICE TOW TRUCK MAN STOPPED TO HELP. HE SAID, THIS VAN IS ON RECALL DO YOU KNOW WHAT AN AXEL IS..SHE SAID YES....HE LOOKED UNDER THERE AND TOLD HER IT WAS FOR SURE SNAPPED IN HALF! I CAN'T BELIEVE THE FORD WINDSTAR IS DOING THIS! IT IS VERY UPSETTING. IT WAS TOWED TO HERSH FORD IN MICHIGAN CITY, INDIANA AND WERE GIVEN A RENTAL AND TOLD IT COULD TAKE OVER 4 MONTHS. HOW AM I GOING TO FIT A FAMILY OF 6 INTO A FORD FOCUS?? *TR

1999 FORD WINDSTAR. CONSUMER STATES WHILE STOPPED AT A TRAFFIC LIGHT THERE WAS A SUDDEN LOUD NOISE LIKE AN EXPLOSION AND THEN VEHICLE LOST POWER AND SHE BARELY GOT THROUGH THE TRAFFIC LIGHT *TGW THE CONSUMER HAD THE VEHICLE TO TOWED TO THE DEALER WHERE THEY INFORMED HER THE TRANSMISSION NEEDED TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY), AND TOOK THE VEHICLE TO THE DEALER IN SEPTEMBER 2010. THE DEALER ADVISED THAT THE PARTS WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE PARTS STILL HAD NOT BECOME AVAILABLE AS OR MARCH 2011 NOR WAS THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 144,000.