1999 FORD WINDSTAR Complaints

1999 FORD WINDSTAR- FRONT SUB FRAME RUST. LOCAL FORD DEALER SAID THEY WOULD NOT FIX IT. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON OCTOBER 1, 2010 I WAS DRIVING ON I 75 IN MY 1999 FORD WINDSTAR. ABOUT 50 MILES FROM HOME THE REAR AXLE ON THE DRIVERS SIDE OF THE CAR BROKE. I STARTED TO SLOW DOWN, THE CAR SWERVED LEFT TO RIGHT DID A 180 DEGREE TURN SO I WAS TRACKING DOWN I 75 AT ABOUT 60 MILES AN HOUR. THEN I SKIDDED INTO THE GUARD RAIL ON THE EAST SIDE OF THE ROAD, BACK ON TO THE HIGH AND FINALLY ENDED UP BACKED INTO THE DITCH ON THE EAST SIDE OF THE ROAD. ABOUT 110 DAYS AFTER THE ACCIDENT WE RECEIVED NOTICE OF A RECALL ON THE REAR AXLE FROM FORD MOTOR COMPANY. *TR

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE AND STEERING WHEEL BEGAN TO WOBBLE EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,101.

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN NOVEMBER OF 2010 FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE DEALERS POSSESSION FOR AN ABNORMALLY EXTENSIVE AMOUNT OF TIME. THE DEALER ADVISED THAT HE WAS AWAITING THE NECESSARY PARTS TO ARRIVE IN ORDER TO COMPLETE THE REPAIR. MOST RECENTLY WHILE THE VEHICLE WAS STILL IN THE DEALERS POSSESSION, THE CONTACT RECEIVED NOTIFICATION F A THIRD RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE CONTACT EXPRESSED FRUSTRATION FOR THE EXTENSIVE LENGTH OF TIME THE DEALER HAD BEEN WAITING ON THE RECALL PARTS AND HAD POSSESSION OF HIS VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BEGAN PULLING TO THE RIGHT ABNORMALLY. THE CONTACT THEN RECEIVED NOTIFICATION OF A MANUFACTURERS STEERING RECALL AND THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS NOT REPAIRABLE. THE DEALER OFFERED TO BUY BACK THE VEHICLE BUT LATER ADVISED THAT THE VEHICLE WAS ABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 105,000 AND THE FAILURE MILEAGE WAS 100,000. UPDATED 03/31/11*LJ THE CONSUMER ALSO STATED THE REAR AXLE CRACKED. FOR OFFERED TO BUY THE VEHICLE BACK. UPDATED 07/01/11

MY VEHICLE WAS RUNNING (WHILE PARKED) AND QUIT. THE LIGHTS WERE STILL ON, THE RADIO STILL WORKED, AND THE HEATER WAS STILL BLOWING. THE IGNITION KEY WAS OFF AND OUT. I HAD TO UNHOOK THE BATTERY TO SHUT THE THREE OFF. REPLACED: IGNITION SWITCH, PCM, CONTROL MODULE UNDER THE DASH AND NOTHING HAS CHANGED THE OUTCOME. THIS IS A 1999 FORD WINDSTAR. *TR

TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE REAR AXLE WAS FRACTURED. THE CONTACT ALSO STATED THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT HE WOULD BE UNABLE TO RECEIVE REPAIRS UNDER THE RECALL BECAUSE TOO MUCH TIME HAD ELAPSED SINCE OWNER NOTIFICATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE THE VEHICLE WAS AT THE DEALER FOR REPAIRS FOR RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) THE CONTACT INFORMED THE DEALER THERE WAS SEVERE CORROSION ON THE FRONT SUBFRAME OF THE VEHICLE. THE CONTACT STATED THERE WAS A CLUNKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING OVER A BUMP. THE CONTACT WAS AWARE OF A RECALL ON THE SUBFRAME 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) BUT THE DEALER STATED THEY WOULD NOT REPAIR THE SUBFRAME. THE CONTACT WAS NOT INFORMED IF THE VIN WAS INCLUDED OR NOT. THE MANUFACTURER WAS CONTACTED BY EMAIL BUT HAD NOT RESPONDED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

I TOOK MY VAN IN FOR RECALLS. THEY SUPPOSEDLY FIXED THE AXLE HOWEVER I THINK THEY JUST PUT STUFF ON IT AND DIDN'T EVEN CHECK IT. THEN THEY FOUND SOME OTHER STUFF THEY WANTED TO FIX LIKE THE TIE ROD LINKS. I DIDN'T LET THEM FIX IT BUT I TOOK IT TO SOMEONE ELSE AND THEY FOUND A SERIOUS CRACK AND CORROSION ON MY FRONT FRAME. IT IS ABOUT TO BREAK!! THEY DIDN'T TELL ME ABOUT THIS. ALMOST EVERYTHING UNDER MY VAN HAS CORROSION AND IF THE AXLE IS FAULTY BECAUSE OF THAT WHY ISN'T THE OTHER STUFF UNDER RECALL. IS FORD WAITING FOR ME OR SOMEONE ELSE GET KILLED AND THEN TAKE CARE OF IT OR IS MY LIFE NOT IMPORTANT TO THEM? *TR

DRIVING THROUGH RESIDENTIAL AREA AND WENT TO MAKE A TURN ONTO ANOTHER STREET AND STEERING WENT OUT AND I WENT UP THE CURB THROUGH ON COMING TRAFFIC LANE. WHEN INSPECTED UNDER VEHICLE THE FRONT PASSENGER SIDE SUBFRAME WAS CORRODED, RUSTED AND BROKEN OFF. I HAD TO PURCHASE A USED INTACT FRONT SUBFRAME FROM A JUNKYARD AS THE DEALERSHIP TOLD ME A NEW ONE WAS $2000.00. I HAD THE USED SUBFRAME PUT ON AND IT IS OKAY NOW. BUT THE ENTIRE PURCHASE OF A NEW SUBFRAME WOULD HAVE BEEN MORE THAN MY VEHICLES VALUE. *TR