2003 FORD WINDSTAR Complaints

ON THIS DATE, I WAS DRIVING MY VEHICLE AT SPEED WHEN THE SUB FRAME FAILED. THIS CAUSED THE STEERING TO DROP OUT, LEAVING ME WITH NO CONTROL OF THE VEHICLE. I NARROWLY MISSED AN 18 WHEELER DOING A TURN AND GOT STOPPED. FORD HAD MY VEHICLE FOR OVER 2 WEEKS, AND DIDN'T PROVIDE A RENTAL VEHICLE FOR 10 DAYS. FORD REFUSED TO COVER THE STEERING MECHANISM, EVEN THOUGH IT PLAINLY SAYS ON THEY'RE WEBSITE THAT WOULD BE A CONSEQUENCE OF SUB FRAME FAILURE. I HAVE MADE OVER 30 PHONE CALLS TO THE DEALER AND FORD MOTOR COMPANY'S CUSTOMER SERVICE HOTLINE, AND NOW THE DEALER IS TELLING ME MY VEHICLE IS FIXED, BUT I HAVE TO PAY FOR THE PARTS PUT ON, AND A REPAIR I DID NOT PRE-AUTHORIZE.I AM A DISABLED VETERAN, AND I WANT SOMEONE TO EXPLAIN TO ME HOW A VEHICLE THAT WAS PERFECTIBLE DRIVABLE BEFORE THIS HAPPENED IS NOW BEING HELD HOSTAGE BY A DEALER UNTIL I COME UP WITH $140, BECAUSE THE MFGR PART FAILED AND ALMOST CAUSED ME TO BE KILLED. THE FORD CASE NUMBER IS [XXX] .THANKS FOR YOUR TIME AND ATTENTION INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ABS DASH LIGHT CAME ON AND STAYS ON, NO ABS WORKING. ABS LIGHT AND DTC C1185. *TR

PER RECALL 10V385000 / PE10016 MY 2003 WINDSTAR WAS REPAIRED WITH THE AXLE PATCH IN 2011. ON 11/07/14 MY LOCAL FORD DEALERSHIP (DAVE KNAPP FORD) FOUND THAT THE RECALL FIX DID NOT PREVENT THE AXLE FROM CRACKING. ON 11/10/14 PHOTO'S OF THE CRACK WERE SENT TO FORD AND THEY DENIED COVERAGE. I ATTEMPTED TO RESOLVE THIS ISSUE WITH FORD ON 11/11/14 CASE# [XXX] AND WAS TOLD THAT FORD WOULD NOT REPLACE THE AXLE. PER THE PE10016 INVESTIGATION IT STATE'S, "TO CORRECT THE SAFETY DEFECT", " OWNERS WHO HAVE VEHICLES WITH CRACKED AXLES WILL EITHER BE OFFERED A REPAIR OR ALTERNATIVE TRANSPORTATION UNTIL PARTS BECOME AVAILABLE". I HAD THE RECALL REPAIR DONE AND THE AXLE STILL CRACKED AND NOW I AM BEING TOLD THAT FORD WILL NOT COVER IT. THE CRACK IS DIRECTLY BELOW THE FACTORY RECALL PATCHED AREA. THE CRACK IS SUFFICIENT ENOUGH THAT THE LEFT REAR TIRE CAN NOT BE ALIGNED CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING DOWN ROAD ALL OF A SUDDEN WHEELS START SCREAMIN GET IT HOME AND BOTH BACK WHEELS ARE LEANING IN AT TOP AND OUT AT BOTTOM SO I GET WHEELS OFF AND ITS JACKED UP AND THE DAGON AXEL IS CRACKED AND THIS IS EVEN AFTER THE SUPPOSED REAR AXEL RECALL AND IT BEING FIXED IT FREAKIN BROKE NE WAYS NOT SURE WHAT TO DO. *TR

I WAS ON A 65 MPH HIGHWAY AND HAD TO STOP FOR A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, I PUT MY FOOT ON THE GAS AND NOTHING HAPPENED. I PUT IN 2 THEN 1 AND THEN REVERSE AND NOTHING HAPPENED. I HAD PUT MY HAZARD LIGHTS ON AS I WAS AFRAID OF BEING AT A GREEN LIGHT AND GETTING REAR ENDED WITH THE OTHER CAR GOING AT LEAST 65 MPH. I PROCEEDED TO SHUT THE VAN OFF, TURN IT BACK ON AND PUT IT IN DRIVE AND IT JERKED FORWARD, BUT I COULD TELL THE TRANSMISSION WAS SLIPPING AND THE O/D LIGHT STARTED FLASHING ON AND OFF AND THE CHECK TRANSMISSION LIGHT CAME ON. I HAD TO CONTINUE TO SHUT THE VEHICLE OFF AND TURN IT BACK ON TO GET IT TO A SAFE PLACE WHERE I FINALLY HAD TO BE TOWED HOME. I HAD MY 14 YEAR OLD DAUGHTER WITH ME AND HAD WE BEEN HIT FROM BEHIND, WE BOTH COULD HAVE DIED. *TR

I HAVE A 2003 WINDSTAR FORD MINI VAN. ABOUT 2 1/2 YEARS AGO THEY PUT A PATCH FIX ON THE REAR AXLE THAT WAS SO WHEN THE AXLE BREAKS INSTEAD OF THE WHEELS SEPARATING IT HOLDS IT TOGETHER. WELL RECENTLY I WAS ON MY WAY TO A MAJOR HIGHWAY I THOUGHT MY BRAKES LOCKED UP, BUT IN ACTUALITY THE PATCH FIX BROKE AND SO DID MY AXLE. SO A BIG THANKYOU FOR ALMOST KILLING MY 2 CHILDREN IN THE BACK SEAT, DOES FORD MOTORS CARE? NO THEY DON'T! BECAUSE WHEN I CALLED THE DEALERSHIP THEY SAID FORD IS AWARE OF THIS ONGOING PROBLEM WITH NUMEROUS COMPLAINTS AND WILL NOT FIX IT AGAIN. BUT I CAN BUY ANOTHER PART FOR $800.00. IF THEY ARE AWARE OF THE PROBLEM AND THE PATCH WAS NOT A SAFE FIX THEN WHY BOTHER AT ALL! I FEEL THIS COMPANY SHOULD PUT THEIR CHILDREN IN THE BACK SEAT AND THEN MAYBE THEY WOULD ACTUALLY CARE TO FIND A SAFE FIX. *TR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND THE BRAKES LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE BRAKE PADS AND SHOES. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

A FEW DAYS AFTER BUYING THE VAN THE ABS LIGHT STARTED COMING ON, IT GOES ON AND OFF. MY INTERIOR LIGHTS HAVE FLASHED ON AND OFF, MY PASSENGER WINDOW NO LONGER WORKS! AND THE GEAR SHIFTER IS LOOSE AND SOMETIMES HARD TO GET INTO PARK. *TR

ABS LIGHTS COME ON INTERMITTENTLY AND NOW ARE ON ALL THE TIME. THIS VEHICLE LATER WAS INVOLVED IN A CRASH DUE TO CRUISE CONTROL SWITCH LEAKING OUT MOST OF BRAKE FLUID. FORD REPLACED THE SWITCH AND FIXED THE BRAKES BUT WANTS $2000 PLUS TO REPLACE THE ABS/HCU. *TR

WAS MAKING A LEFT HAND TURN FROM A DEAD STOP WHEN ENGINE WITHOUT WARNING CUT OUT DURING THE TURN. ALL OF THE DASH BOARD ALERT LIGHTS (BRAKE, ABS) COMES ON AND OFF ALL THE TIME. TOOK THE VEHICLE TO 3 DEALER SHIPS AND COULD NOT FIND ANYTHING WRONG. VEHICLE STILL CUTS OUT AND ALMOST CAUSES AN ACCIDENT EACH TIME. CAN'T SEEM TO GET ANYONE THAT CAN RESOLVE THIS MATTER. NOW THE DASHBOARD AND INTERIOR LIGHTS WON'T EITHER. *TR