2000 FORD WINDSTAR Complaints

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND FRAME ASSOCIATED WITH THE UNDERCARRIAGE OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION. THERE WAS ALSO A CRACK THAT EXTENDED FROM THE REAR AXLE WHEN THE CONTACT INSPECTED UNDER THE VEHICLE. AN ABNORMAL NOISE WAS HEARD. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HWY, KNOXVILLE, TN 37912, 1-(866) 591-3943) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

MY REAR AXLE BROKE WHILE I WAS DRIVING UNDER NORMAL CONDITIONS ON A CITY STREET. I TWICE GOT THE PREVIOUS RECALL WORK DONE ON THE AXLE (THE "BRACKET FIX" AND THE SUBSEQUENT INSPECTION OF THE "FIX"). I WAS TOLD MY THE DEALER THAT THE AXLE LOOKED GOOD AND I DIDN'T NEED TO REPLACE THE AXLE FOR THE DISCOUNTED $300 PRICE. I DON'T UNDERSTAND HOW THE NHTSA ALLOWED FORD TO CHARGE MONEY FOR AN ACTUAL FIX AND ONLY OFFER A STOP GAP FIX THAT WOULD EVENTUALLY FAIL ANYWAY AS A SOLUTION. IN MY ATTACHED PICTURE, YOU CAN SEE WHERE THE AXLE FAILED UNDER THE RECALL REPAIR BRACKET. FORTUNATELY, I WAS ON A CITY STREET AND ABLE TO QUICKLY GET MY VAN INTO A PARKING PLACE. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, THE RESULT COULD HAVE BEEN MUCH WORSE. I AM WRITING MAINLY TO IMPLORE YOUR AGENCY TO NEVER AGAIN ALLOW A PIECEMEAL RECALL LIKE THIS AGAIN. I WAS UNDER THE IMPRESSION MY AXLE WAS FIXED BY THE PREVIOUS RECALL.

WENT TO "CREDIT KARMA" AND WAS INFORMED THAT MY VEHICLE WAS THE SUBJECT OF A FORD NHTSA RECALL. FORD FAILED TO NOTIFY ME OF RECALL ON MY VEHICLE. RECALL ID # 233939 DATED 10/21/2015. PLEASE HELP RESOLVE THIS AS I DON'T WANT TO BE DRIVING AN UNSAFE VEHICLE

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 70 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO WESTLAND FORD (LOCATED AT 3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED REGARDING NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16366106. THE APPROXIMATE FAILURE MILEAGE WAS 212,000.

MY FORD WINDSTAR HAS HAD PROBLEMS WITH THE ABS FOR A COUPLE OF YEARS. IT TURNS ON AND OFF ON THE DASHBOARD RANDOMLY. WHEN THE ABS LIGHT IS ON, THE ABS IS NOT WORKING. WHEN THE ABS LIGHT IS OFF, THE ABS IS WORKING. I HAD MY MECHANIC FIX THIS FOR $850. THREE WEEKS LATER, THE NEW PART STARTED DOING THE SAME THING. I NEVER KNOW HOW TO BRAKE IN AN EMERGENCY SITUATION BECAUSE THE ABS IS ON SOME OF THE TIME AND OFF SOME OF THE TIME.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE REAR AXLE RUSTED OUT AND FRACTURED WITHOUT WARNING. PHIL LONG FORD OF MOTOR CITY IN COLORADO SPRINGS, COLORADO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL RELATED TO THE FAILURE DUE TO ITS LOCATION IN A DRY STATE VERSUS THOSE THAT WERE ONLY BEING COVERED IN HUMID STATES. THE CONTACT WAS UNSURE OF THE NHTSA CAMPAIGN INFORMATION FOR THE RECALL. THE FAILURE MILEAGE WAS 136,000.

REAR AXLE OF VEHICLE BROKE WHILE DRIVING. REAR AXLE HAD BEEN 'PATCHED' WITH REINFORCEMENT BRACKETS UNDER FORD SAFETY RECALL 10S13 AND INSPECTED UNDER FORD SAFETY RECALL 15S27, BUT AXLE STILL BROKE. FIRST SYMPTOMS WERE POOR STEERING RESPONSE (LIKE TIRE PRESSURE IS LOW) AT HIGHWAY AND CITY SPEEDS, AND THEN TIRE BURNING SMELL AS THE TIRE CANTED/TILTED AND RUBBED AGAINST BODY. REINFORCEMENT BRACKETS PREVENTED SUDDEN SEPARATION OF THE AXLE, BUT STILL RESULTED IN UN-DRIVABLE VEHICLE. FORD INDICATES FAILURE IS NOT COVERED BY RECALL WARRANTY. PICTURES ATTACHED.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 5 MPH, THE REAR AXLE ON THE DRIVER SIDE FAILED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER IN SEPTEMBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). ON OCTOBER 28, 2016, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HUTCH FORD LINCOLN, 213 S MAYO TRAIL, PAINTSVILLE, KY, 41240) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE REMEDY DID NOT NEED TO BE APPLIED. THE CONTACT WENT TO AN UNKNOWN LOCAL DEALER IN PIKEVILLE, KY FOR A SECOND OPINION AND TO NOTIFY THEM THAT SHE OBSERVED THAT THE VEHICLE HAD BOUNCED AND MADE AN ABNORMAL SQUEAKING SOUND. THE DEALER INFORMED THE CONTACT THAT BECAUSE THE FIRST DEALER MARKED THE VEHICLE OFF FROM THE RECALL LIST, THAT THEY COULD NOT INSPECT THE VEHICLE FREE OF CHARGE. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE FEE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE ABS SENSOR INDICATOR REMAINED ILLUMINATED. AS A RESULT, THE VEHICLE FAILED TO ACCELERATE PROPERLY. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE INDEPENDENT MECHANIC ALSO DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM WAS DAMAGED AND NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BENNA FORD ROUSH SUPERIOR LOCATED AT 3022 TOWER AVE, SUPERIOR, WI 54880; (715) 394-8669) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE RECALL WAS REPAIRED IN MAY OF 2016 AND WAS CLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-12795007. THE FAILURE MILEAGE WAS UNKNOWN.