2000 FORD WINDSTAR Complaints

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRACKET WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 2011 FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE DEALER REPLACED THE REAR AXLE BUT DID NOT REPLACE THE BRACKET AND THE REAR PASSENGER SIDE OF THE VEHICLE WAS SITTING ABNORMALLY LOW TO THE GROUND. THE DEALER ADVISED THE CONTACT THAT THE BRACKET WAS NOT INCLUDED IN THE RECALL THEREFORE, THEY WERE NOT RESPONSIBLE FOR REPLACING THE BRACKET. THE MANUFACTURER WAS CONTACTED AND FILED A CLAIM FOR THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILES WAS 113,027. UPDATED 06/01/11*LJ UPDATED 08/19/11*JB

2000 FORD WINDSTAR FAILURE OF FRAME BRACKET THAT FASTENS THE REAR STABILITY ARM TO THE RIGHT SIDE OF THE FRAME JUST IN FRONT OF THE REAR SPRING AND SHOCK ABSORBER. *TR

I HAVE A 2000 FORD WINDSTAR THAT I HAVE HAD SINCE IT WAS PURCHASED NEW. TODAY WHILE DRIVING DOWN THE HIGHWAY, I HEARD A LOUD POP. THE VAN STARTED TO FEEL FUNNY IN THE REAR, ALMOST LIKE I HAD A FLAT TIRE. I PULLED OFF THE ROAD AND UPON INSPECTING THE REAR WHEEL, NOTICED IT WAS LEANING IN AT THE TOP. I LOOKED AT THE REAR AXLE AND IT HAD SNAPPED IN HALF. NEEDLESS TO SAY, THIS WAS INSPECTED IN JANUARY FOR THIS VERY SAME RECALL. MY FAMILY WAS WITH ME AND COULD HAVE BEEN INJURED OR KILLED BECAUSE OF THIS. *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 10V385000 (SUSPENSION: REAR:AXLE: NON-POWERED AXLE ASSEMBLY), 00V351000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) AND 01V261000 (VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE VEHICLE WAS LEFT WITH THE DEALER FOR OVER A MONTH AND ONCE THE VEHICLE WAS RELEASED TO THE CONTACT, THE POWER STEERING WOULD ABNORMALLY PULL THE VEHICLE TO THE RIGHT. IN ADDITION, THE WINDSHIELD WASHER WOULD ONLY SPRAY TO ONE SIDE INSTEAD OF BOTH. THE ANTI-LOCK BRAKE WARNING LIGHT WAS ALSO ILLUMINATING ON A CONSISTENT BASIS. THE DEALER WAS CONTACTED AND THEY ADVISED HIM TO JUNK THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT NHTSA CAMPAIGN ID 11V030000 STRUCTURE FRAME AND MEMBERS UNDER BODY SHIELDS, AND NHTSA CAMPAIGN ID 10V385000 SUSPENSION REAR AXLE NON POWERED AXLE ASSEMBLY WERE PERFORMED ON THE VEHICLE AND WERE COMPLETED ON APRIL 4, 2011. AFTER THE REPAIR, THE VEHICLES FRONT END MADE A RUBBING SOUND WHILE ATTEMPTING TO PARK. THE DEALER STATED A DIAGNOSTIC TEST WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 94,000.

FORD WINDSTAR RECALL 11S16 I CONTACTED FORD HEADQUARTERS REGAURDING THE FRONT RECALL ON 4/18/2011 I SPOKE WITH A WOMAN NAMED [XXX] DOCUMENTED CASE # [XXX] WHEN I ASKED ABOUT THE FRONT RECALL PARTS WHEN THEY WERE GOING TO BE AVAILABLE SHE TOLD ME NOBODY KNEW ANYTHING ABOUT THEM. THEN I ASKED HER I WAS CALLING FORD CAUSE I THOUGHT THEY WERE THE ONE TO CALL CAUSE THEY WERE MANUFACTURING THEM. I WAS SHOCKINGLY INFORMED THEY WERENT MANUFACTURING THEM AND DIDNT KNOW WHO WAS OR WHERE THEY WERE COMING FROM. I EVEN ASKED HER IF THEY WERE GOING TO FALL OUT OF THE SKY THEN? (SHE LAUGHED) SHE TOLD ME TO CALL MY DEALERSHIP. WHICH I HAVE ASKED MY DEALERSHIP 3 TIMES NOW AND GOT 3 DIFFERENT ANSWERS. BUT I DID LEAVE A MESSAGE FOR THE SERVICE MANAGER TO CALL ME. MY CONCERN IS IF FORD HEADQUARTERS ISNT MANUFACTURING THE PARTS FOR THERE VECHILES HOW SAFE ARE THESE PARTS AND HAVE THEY BEEN TESTED? WHO IS SUPPOSE TO BE MANUFACTURING THESE PARTS DO YOU KNOW? ARE THESE ORIGNAL FACTORY PARTS? BECAUSE THE BACK BRACES THEY PUT ON MY WINDSTAR ARE NOT FACTORY PARTS. SO IS THE FRONT PARTS GOING TO BE THE SAME KINDA OF FIX? ARE THESE FIXES FORD IS PROVIDING SAFE AND BEEN TESTED SINCE THEY ARE NOT FACTORY PARTS AND WILL THEY LAST? THIS IS MY #1 CONCERN. CAN YOU YOU PLEASE GIVE ME SOME ANSWERS THANK- YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL AND SAFE DRIVING CONDITIONS *TGW THE CONSUMER RECEIVED ANOTHER RECALL IN THE MAIL. UPON INSPECTION, IT WAS DETERMINED THE VEHICLE WAS NOT SAFE TO DRIVE. FORD OFFERED TO BUY THE VEHICLE BACK FROM THE CONSUMER. *JB THE CONSUMER STATED THE 6,218 HE WAS OFFERED AS A BUY BACK WAS UNREASONABLY LOW. THE FORMULA USED FOR VALUATION WAS FOR A CAR DRIVEN 12,000 MILES PER YEAR. THE CONSUMERS VEHICLE WAS DRIVEN LESS THAN 5,000 MILES PER YEAR. THE CONSUMER BELIEVED THE VALUE OF THE VEHICLE WAS 10,000. UPDATED 05/04/11 UPDATED 06/02/11

2000 FORD WINDSTAR. CONSUMER EXPRESS DISCONTENT REGARDING VEHICLE SAFETY AND RECALL REPAIRS *TGW THE CONSUMER STATED SHE RECEIVED A RECALL IN THE MAIL. SHE MADE AN APPOINTMENT TO TAKE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE CONSUMER WAITED 1.5 HOURS FOR THE INSPECTION TO BE COMPLETED AND THEN SHE WAS ADVISED THE VEHICLE HAD PASSED INSPECTION. HOWEVER, THE DEALER STATED THERE WAS A RUSTED AREA ON THE TOP PORTION OF AN ARM THAT CONCERNED THEM. THE DEALER STATED THEY E-MAILED PHOTOS TO FORD AND WOULD CONTACT HER ABOUT FIXING THE PROBLEM. HOURS LATER, THE CONSUMERS HUSBAND RECEIVED A CALL FROM THE DEALER AND THEY TOLD HIM THAT FORD STATED THE VEHICLE WAS NOT SAFE TO DRIVE AND THEY WILLING TO BUY THE VEHICLE BACK AT AN OFFER OF $5,678. THE CONSUMER AGREED TO FORDS TERMS. *JB

MY FORD WINDSTAR HAS A REAR AXLE THAT IS RUSTED FROM THE INSIDE OUT, DUE TO A DESIGN FLAW. I WAS ALSO TOLD BY THE FORD SERVICE ADVISOR THAT THE SUB-FRAME WAS COMING APART. FORTUNATELY, I HAD IT IN FOR SERVICE AND IT WAS DISCOVERED BEFORE AN ACCIDENT TOOK PLACE. MANY OTHER WINDSTARS HAVE HAD THE REAR AXLE SNAP IN TWO WHILE AT HIGHWAY SPEED.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES WERE APPLIED AND A PASSENGER SEATED IN THE SECOND ROW ON THE DRIVER SIDE STATED THE SEAT BELT DID NOT RETAIN HIM IN PLACE. THE CONTACT STATED THE FAILURE OCCURRED ON EVERY SEAT IN THE VEHICLE EXCEPT FOR THE FRONT DRIVER SIDE AS WELL AS THE SECOND AND THIRD ROW MIDDLE SEATS. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.