2001 FORD WINDSTAR Complaints

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V195000 (SUSPENSION) AND TOOK THE VEHICLE THE DEALER FOR REPAIRS. ON A LATER DATE WHILE DRIVING 65 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT THE REAR AXLE RECALL REPLACEMENT HAD NEVER BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 163,000.

RECENTLY ACQUIRED BY THE CAR DEALER 2001 FORD WINDSTAR, I TOOK IT TO A MACHINE SHOP TO CHECK ON THE CONDITIONS THAT HE WAS ONCE REPLACED THE BULBS BURN FRONT INFORMATION PANEL OF THE DRIVER'S CAB STAYED LIT INFORMATIVE SIGNALS "ABS" "BRAKER" IDENTIFYING A PROBLEM IN THE BRAKE SYSTEM I WANT TO KNOW HOW I CAN MAKE A COMPLAINT TO THE COMPANY FOR THIS DEFECT BASED ON INFORMATION YOU READ RIGHT THROUGH THE INTERNET. *TR

STOPPED TO GET MY OIL CHANGED, THEY SHOWED ME WHERE THE ENTIRE RIGHT FRONT SUBFRAME HAS RUSTED AWAY MAKING MY WINDSTAR UNSAFE TO DRIVE. I LOOKED ONLINE AND FOUND THIS IS AN ONGOING PROBLEM WITH THIS MODEL WITH OF THESE HAVING THE SAME PROBLEM WITH THE PASSENGER SIDE RIGHT FRONT. THIS CAN CAUSE YOU TO LOOSE STEERING CONTROL OR IN AN EXTREME THE ENGINE TO FALL OUT GOING DOWN THE HIGHWAY, FORD RECALLED THE SAME PROBLEM ON THE REAR AXEL,,WHY NOT FIX THE FRONT ALSO. I LIVE IN ARKANSAN BUT BOUGHT THE WINDSTORM FROM A PERSON IN MISSOURI WHERE I SEE FORD LIST AS A STATE WITH A RUST PROBLEM BUT DOING NOTHING TO FIX IT. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ONTO THE WIRING HARNESS AND CAUSED A SHORTAGE WITH THE VEHICLE SPEED CONTROL, INSTRUMENT CLUSTER AND THE RADIO. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL), WHICH THE DEALER INSTALLED A CONNECTOR TO THE BRAKE PRESSURE SWITCH BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER DID NOT INCLUDE THE FUSED WIRING HARNESS IN LINE WITH THE SCDS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO HIS HOME, HE INSTALLED A NUMBER 10 FUSE HOWEVER, THE CONNECTOR WAS STILL FAULTY AND CAUSED SMOKE TO EMIT FROM THE WIRING HARNESS. THE DEALER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED, WHO ADVISED THAT THEY HAD PERFORMED THE REQUIRED RECALL REPAIR BUT COULD PROVIDE NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 103,153.

ILLUMINATION OF THE ABS AND BRAKE LIGHTS ON THE DASH, THEY DO NOT GO OUT UNTIL VEHICLE IS RESTARTED, I HAVE HAD THE VEHICLE TO SEVERAL MECHANICS AND NONE SEEM TO BE ABLE TO CORRECT THE ISSUE. RECENTLY THE FRONT BRAKES SEEM TO BE WARPED RESULTING IN JERKING MOTION WHILE STOPPING, BRAKES AND ROTORS JUST REPLACED 1 MONTH AGO. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION). THE CONTACT NOTICED CORROSION IN THE ENGINE CRADLE AND SWAY BAR MOUNTING AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS AN UNKNOWN FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ABS MODULE AND BRAKE BOOSTER WERE DEFECTIVE WHICH CAUSED A BRAKE FLUID LEAK. THE DEALER REPLACED THE ABS MODULE. THE FAILURE MILEAGE WAS 93,850.

I HAVE A 2001 FORD WINDSTAR THAT WAS SERVICED FOR THE SAFETY RECALL 11S16,(11V030000 NHTSA CAMPAIGN NUMBER) 04/11/2011. MY VEHICLE WAS GROUNDED DO TO SIGNIFICANT SUBFRAME ROT BUT IT WAS DEEMED REPAIRABLE BY FORD. ON FEBRUARY 2, 2013 I NOTICED A 2 INCH LONG CRACK/PERFORATION ON THE TOP PART OF THE SUB-FRAME WHERE THE REPAIR BRACKET WAS ATTACHED WHEN I WAS ROTATING THE TIRES. I TOOK IT BACK TO THE FORD DEALERSHIP AND THEY SAID THEY WERE UNABLE TO HELP BECAUSE IT WAS REPAIRED ONCE AND THEY WONT PAY TO HAVE IT REPAIRED AGAIN. IM NOT SURE IF THEY MISSED THIS THE FIRST TIME IT WAS FIXED OR WHAT. I DO KNOW THAT ACCORDING TO FORD'S SPECS FOR DETERMINING IF A SUBFRAME IS REPAIRABLE OR NOT THIS CRACK WOULD DEEM IN NON-REPAIRABLE BECAUSE ITS WITHIN THE 2 INCH MARK FROM THE TOOLING HOLE. NOW IM JUST WAITING FOR THE SUBFRAME TO COMPLETELY CRACK WHILE IM DRIVING DOWN THE ROAD. THE REPAIR BRACKET THAT WAS SUPPOSED TO SOLVE THE PROBLEM TO BEGIN WITH WILL NOT HOLD THE SUBFRAME TOGETHER IF IT COMPLETELY CRACKS AT THE SPOT AT WHICH ITS LOCATED IN. I ALSO BELIEVE THAT DUE TO DOWNWARD FORCE ON THE SUBFRAME BODY MOUNT AND THE FACT WHERE THE U SHAPED BRACKET IS SITTING ON THE SUBFRAME THAT HOLDS THE BRACKET ON THE SUBFRAME, IT IS ACTING LIKE A FULCRUM POINT WHERE THE SUBFRAME IS BENDING AND CRACKING. *TR

I HEARD LOUD CLUNKING SOUNDS IN THE FRONT THAT WERE MORE PRONOUNCED WHEN I WENT OVER BUMPS. THE SWAY BAR HAS BROKEN OFF FROM THE FRONT SUB-FRAME PASSENGER SIDE OF THE CAR. THE DEALER SAID THE SUB-FRAME IS SO RUSTED THAT THE ONLY WAY TO REATTACH THE SWAY BAR IS TO REPLACE THE ENTIRE FRONT SUB-FRAME AT A COST OF $3,500. IT IS NOT COVERED UNDER PREVIOUS RECALLS, SINCE THE PRIOR 2 RECALLS IN 2010 AND 2011 ONLY SPECIFICALLY COVERED THE REAR AXLE AND THE SEPARATION OF THE FRONT LOWER CONTROL ARMS ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUB-FRAME. THIS PROBLEM IS SO SIMILAR TO THE JAN. 2011 RECALL W/A PART BREAKING OFF FROM A RUSTED SUB-FRAME. IT'S THE CORROSION OF THE SUB-FRAME THAT IS AT THE ROOT OF THESE PROBLEMS. THEY SHOULD HAVE JUST REPLACED THE SUB-FRAME AT THAT TIME INSTEAD OF DOING A PATCH JOB W/ BRACKETS. THE DEALER DEEMED MY CAR UNSAFE TO DRIVE, AS I WON'T HAVE CONTROL OF MY CAR ON QUICK TURNS OR BE ABLE TO MAKE FAST MANEUVERS IN THE EVENT OF AN ACCIDENT OR TO AVOID POTENTIAL ACCIDENTS. ANOTHER RISK IS THAT MY ENGINE MAY FALL OUT THE BOTTOM OF MY CAR WHILE DRIVING (WHICH I SEE HAS HAPPENED TO OTHERS WITH MY SAME PROBLEM), ENDANGERING MY FAMILY AND OTHERS ON THE ROAD. I PLAN ON PARKING THIS CAR IN MY DRIVEWAY AND WAITING FOR FORD TO BE FORCED TO RECALL THESE VEHICLES. IN THE MEANTIME, IF ANY OF YOU HAVE A SIMILAR PROBLEM, PLEASE REPORT THEM TO FORD CORPORATION AND THE NHTSA, SO WHAT I BELIEVE TO BE AN INEVITABLE RECALL WILL BE EXPEDITED. EVEN THE FORD CUSTOMER SERVICE REP ENCOURAGED ME TO FILE A REPORT WITH THE NHTSA BECAUSE SHE HAS GOTTEN CALLS WITH OTHER SIMILAR COMPLAINTS. SHE WAS VERY SYMPATHETIC TO MY SITUATION BUT SAID THERE IS NOTHING SHE CAN DO UNTIL ENOUGH COMPLAINTS GET FILED WITH THE NHTSA SO THEY OPEN AN INVESTIGATION. WHAT HAPPENED TO COMPANIES WANTING TO HELP THEIR CUSTOMERS W/O BEING FORCED BY A GOVERNMENTAL AGENCY?! *TR

THE REAR AXLE, IS RUSTED AND SNAPPED LITERALLY RIGHT IN HALF WHILE DRIVING WITH MY TWO YOUNG CHILDREN! WE WERE LUCKY ENOUGH NOT TO HAVE BEEN SERIOUSLY HURT OR IN AN ACCIDENT! *TR