2000 FORD WINDSTAR Complaints

TL* THE CONTACT OWNS A 2000 FORD WINSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD IN LOUISVILLE, KENTUCKY FOR NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MECHANIC NOTICED SEVERE RUST ON THE AXLE AREA OF THE REAR SUSPENSION. THE MECHANIC STATED THAT THIS WAS A COMMON OCCURRENCE AND THE CO-PAY RECALL WAS NOT PERFORMED BECAUSE IT EXPIRED IN OCTOBER OF 2016. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,116.

I WATCHED LAST NIGHT AS MY WIFE AND KIDS WERE COMING HOME ON THE PARKWAY, THE REAR AXEL SNAPPED IN. TWO AND BOTH TIRES JUST DANGELING BASICALLY,WE HAD A BLOW OUT ALSO MANAGED TO GET THE2000 FORD WINDSTAR LX OFF OF THE MAIN ROAD WHERE I HAD TO CALL SEVERAL TO COMPANIES AND NO ONE WITH A WRECKER WAS ABLE TO HELP, SO I CALLED A TOE COMPANY WITH A ROLL BACK, TO GET OUR VAN HOME THEN I FOUND OUT ABT THE COMPLAINT HOTLINE AND THE RECALLS AFTER MY WIFE AND KIDS COULD HAVE BEEN KILLED, THE VEHICLE WAS GOING STRAIGHT,AND THE SPEEDLIMET WICH WAS 45 MPH, WHEN THE AXEL JUST SNAPPED IN TWO PIECES, AND OUT OF CONTROL SHE MANAGED TO SLOW DOWN, MY KIDS ARE 1 AND 2, WE WANT REINBURSEMENT FOR THE VAN AND THE TOW BILL AS THIS IS A MANUFACTURER DEFECT

ON FRIDAY, JUNE 23RD, THE 2000 FORD WINDSTAR WAS PARKED IN THE LOT OF MEIJERS AT 8650 WEST GRAND RIVER AVE, BRIGHTON, MI 48116 FOR APPROXIMATELY A DURATION OF 40 MINUTES. UPON RETURNING TO THE VEHICLE, IT WAS DISCOVERED THAT THERE WAS FIRE FROM INSIDE MY VAN THAT APPEARED. BY STANDARDS CONTACTED 911 AND FIRE DEPT AND POLICE HAD RESPONDED. THE FIRE WAS DISTINGUISHED AND REPORTS WERE MADE OUT. THE FIRE INSPECTOR INDICATED THAT IT WAS AN ELECTRICAL SHORT THAT WAS THE ACCELERATE IGNITION POINT. THIS IS A VERY SERIOUS MATTER THAT PRESENTED A SAFETY ISSUE FOR MY 9-YEAR-OLD DAUGHTER AND ME. FORD MOTOR COMPANY NEEDS TO TAKE FULL RESPONSIBILITY FOR THIS INCIDENT. PLEASE ADVISE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER SIDE TIRE SUDDENLY SHREDDED. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE REAR AXLE SEVERED AND MADE CONTACT WITH THE TIRE, WHICH CAUSED IT TO FLATTEN. THE VEHICLE WAS TAKEN TO LIBERTY FORD IN PARMA, OHIO WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED IN 2011 PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 199,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER SIDE TIRE SUDDENLY SHREDDED. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE REAR AXLE SEVERED AND MADE CONTACT WITH THE TIRE, WHICH CAUSED IT TO FLATTEN. THE VEHICLE WAS TAKEN TO LIBERTY FORD OF PARMA, OHIO WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS REPAIRED IN 2011 PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE FAILURE STILL REMAINED. THE FAILURE MILEAGE WAS 199,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. ACCORDING TO THE PREVIOUS OWNER OF THE VEHICLE, THE DEALER STATED THAT A MANUFACTURER RECALL WAS COMPLETED BY A DEALER THAT WAS NO LONGER IN BUSINESS (JACK SAFRO FORD DEALER). THE PREVIOUS OWNER REINFORCED THE BRACKET, BUT DID NOT REPLACE THE REAR BRACKETS. SHORTLY AFTER DRIVING OVER RAILROAD TRACKS, THE VEHICLE SUDDENLY STALLED AND THE REAR WHEELS FRACTURED FROM THE VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE REAR AXLE CRACKED FROM THE REINFORCEMENT BRACKETS AND PARTS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER (NAPLETON LINCOLN BLUE ISLAND, 2950 W 127TH ST, BLUE ISLAND, IL 60406, (708) 385-4500) FOR DIAGNOSTIC TESTING AND REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND RUSTED THROUGH. THE FAILURE WAS CAUSED BY WATER SEEPING INTO THE REAR AXLE. THE REAR AXLE NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

COMPLETE TRANSMISSION FAILURE AFTER OD LIGHT IS FLASHING. FROM MY RESEARCH , THIS IS A COMMON WIDESPREAD PROBLEM AND FORD SHOULD RECALL THESE TRANSMISSIONS. IT IS VERY DANGEROUS TO HAVE A VEHICLE SUDDENLY STOP ACCELERATING WHEN DRIVING AT HIGH SPEED OR WHEN PULLING INTO TRAFFIC. I WAS PULLING ONTO A BUSY HIGHWAY AT NIGHT WHEN MY TRANSMISSION FAILED.

THE ABS LIGHT COME ON PERIODICALLY. IT SEEMS THAT THERE IS A PROBLEM IN THE ABS MODULE WITH A SOLDERING JOINT. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THE ABS WARNING LIGHT WILL STAY ON AND DISAPPEAR WHEN THE CAR IS PARKED AND SWITCHED OFF. THEN THE LIGHT WILL COME ON AGAIN AFTER THE VEHICLE IS MOVED.

MY GRANDSON(4YEAR OLD)AND I WAS DRIVING HOME FROM BANK ON 15 APRIL 2017,THEN SUDDENLY ON PURITAN AVE THE DRIVERS SIDE REAR TIRE STARTED TO RUB FRAME AND SMOKE ENTERED VEHICLE ,I GOT OUT TO CHECK AND NOTICE THE REAR AXLE ON DRIVERS SIDE WAS CRACKED AND TIRE WAS LEANING IN AND RUBBING FRAME BECAUSE OF CRACKED AXLE. I WAS 2 BLOCKS FROM HOME, SO I DROVE HOME VERY SLOWLY ,ONCE HOME I MADE ONLINE APPOINTMENT TO TAKE CAR TO DEALERSHIP WHICH WAS FOR 17APRIL 2017 AT SUBURBAN FORD OF FERNDALE 21600 WOODWARD AVE FERNDALE,MI 48220 TEL: 248-399-1000. I HAD TO CALL AAA MICHIGAN AND HAVE VAN TOWED TO DEALERSHIP AND ONCE THERE THE SERVICE PERSONELL TOLD ME THAT I WOULD HAVE TO PAY TO HAVE VAN REPAIRED BECAUSE THE RECALL HAD EXPIRED IN 2015 THEY DID'NT EVEN INSPECT TO SEE WHAT WAS WRONG JUST ASSUMED ,SO I SHOWED HIM THE RECALL LETTER WHICH HE SAID IT DON'T MATTER SO I HAD TO HAVE VAN TOWED BACK HOME WHERE IT SITS NOW, I WASSHOCKED AND HARDEN BY THE RUDE TREATMENT OF THE DEALERSHIP, SO I CALL FORD MOTOR COMPANY AND WAS TOLD THE SAME THING THAT I WOULD HAVE TO PAY FOR REPAIRS MYSELF AND THAT RECALL WAS ONLY FOR A RE-INSPECTION,JUST SAD HOW I WAS TREATED,I'M A DISABLED VETERAN AND NEEDS MY VEHICLE FOR DOCTORS APPOINTMENTS AND WIFE APPOINTMENTS ALSO.