2001 FORD WINDSTAR Complaints

ABS WARNING LIGHT AND BRAKE WARNING LIGHT COME ON INTERMITTENTLY, WHEN IT RAINS ,WHEN THE WEATHER IS HOT AND HUMID,AND ALSO WHEN IT SNOWS. *TR

I AM REPORTING MY 2001 FORD WINDSTAR LIMITED FOR THE SAME PROBLEMS THAT HAVE BEEN RECALLED IN THE "SALT BELT STATES". I LIVE IN FAUQUIER COUNTY, VIRGINIA. THIS WINDSTAR WAS ORIGINALLY BOUGHT AT RICK HUNT FORD IN WARRENTON, VA AND RESIDED IN THE 20186 ZIP CODE UNTIL WE BOUGHT IT IN 2005. IT WAS TRADED INTO JERRY'S LINCOLN/MERCURY IN MANASSAS FROM WHOM WE PURCHASED IT. WE HAVE LIVED IN FAUQUIER COUNTY THE ENTIRE TIME WE HAVE OWNED THIS VEHICLE, IN REMINGTON, VA AND NOW WARRENTON, VA. I NOTICED IN MY REGULAR MAINTENANCE THAT IT APPEARED THAT THE "FRONT SUB FRAME" WAS DOING THE SAME THING THAT OTHERS HAD COMPLAINED OF AND ULTIMATELY WAS RECALLED IN THE "SALT BELT STATES". ON 01/19/2012 WHAT USED TO BE RICK HUNT FORD AND NOW IS SHEEY FORD OF WARRENTON, VA LOOKED AT THE "FRONT SUB FRAME". THE SERVICE MANAGER SAID THAT MY CONCERNS WERE CORRECT ABOUT THE "FRONT SUB FRAME", THAT IT IS DOING WHAT THESE VEHICLES WERE RECALLED FOR IN THE "SALT BELT STATES". HE ALSO SAID THAT THE "REAR AXLE" HAD A CRACK IN IT, ALSO WHAT THEY WERE RECALLED FOR IN THE "SALT BELT STATES". THE RESULTS WERE THAT FORD WOULD NOT TAKE CARE OF IT EVEN THOUGH IT HAD THE SAME PROBLEMS THAT THEY RECALLED IN OTHER STATES. I CONTACTED FORD CUSTOMER SERVICE ON 01/20/2012 AND WAS TOLD BY THE ORIGINAL PERSON'S SUPERVISOR THAT AND I QUOTE "FORD HAS AGREED TO ADD YOUR VEHICLE TO THE RECALL LIST". I WAS TO TAKE THE VAN BACK TO SHEEHY SO THEY COULD DOCUMENT EVERYTHING AND TAKE CARE OF IT. I DID SO, DROPPED IT OFF 01/23/2012. I CALLED ON 01/25/2012 TO FIND OUT IF IT WAS READY THAT FORD WOULD NOT TAKE CARE OF IT SINCE IT HAD NOT BEEN REGISTERED IN A "SALT BELT STATE". I AM REQUESTING THAT THE NHTSA LOOK INTO THESE VEHICLES AGAIN AND REQUIRE FORD TO RECALL THE WINDSTARS IN ALL STATES. IF YOU LOOK AROUND ON THE INTERNET ONE CAN FIND PEOPLE IN ALMOST EVERY STATE WHO HAVE THE SAME PROBLEMS. THANK YOU *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT NOTICED A SLIGHT SHAKING IN THE STEERING WHEEL. THE CONTACT STOPPED THE VEHICLE AT A GASOLINE STATION AND NOTICED THE REAR DRIVERS SIDE TIRE WAS SLANTED INWARD. THE CONTACT INSPECTED THE VEHICLE AND ALSO NOTICED THE REAR AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE REAR AXLE FRACTURED DUE TO CORROSION AND HAD TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

ABS, TRACTION CONTROL, AND BRAKE LIGHTS COME ON SHORTLY AFTER STARTING THE CAR. ABS, TRACTION CONTROL ARE 'OFF''. SAFETY ISSUE WHEN DRIVING IN SNOW. THIS PROBLEM HAS OCCURRED 3 TIMES NOW,OVER LAST 2 YEARS, EACH TIME I AM TOLD ITS A BRAKE SENSOR, OR THE ABS SENSOR. I PAY SEVERAL HUNDRED EACH TIME TO GET IT REPLACED, BUT PROBLEM RETURNS WITHIN 6 MONTHS. CONCERN IS SAFETY- ABS AND TRACTION CONTROL CRITICAL IN NORTHERN OHIO AREA IN HEAVY SNOW AREA- PLEASE LOOK INTO THIS. *TR

NOTICED THAT MY FRONT TIRES ARE WORN OUT A LOT IN THE INNER EDGES. TOOK IT FOR WHEEL ALIGNMENT ON DEC 22, 2011. PEP BOYS AUTO SHOP IN ARIZONA AVENUE, CHANDLER, AZ REFUSED TO DO IT SAYING THAT REAR AXEL IS BENT. SO IT IS NOT SAFE. I ALSO TOOK IT TO FORD DEALERSHIP AT 7300 W. ORCHID LANE, AZ, 85226 (PH 480 940 4442) FOR "SPEED CONTROL SYSTEM MODIFICATION" RECALL. SERVICE ADVISOR [XXX] VISUALLY CONFIRMED THAT WHEELS ARE BENT OUTWARDLY. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND ME, AND WANT THIS ISSUE ADDRESSED. THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2001 FORD WINDSTAR WAS REPAIRED AT VALLEY FORD IN VALLEY VIEW OHIO ON 4/14/2011 UNDER RECALL #20287. I HAD THE VAN IN FOR AN UNRELATED MATTER ON 12/07/2011 AT THAT TIME I WAS INFORMED BY MY MECHANIC THAT THE SUB-FRAME WAS RUSTED THROUGH. AFTER CONTACTING FORD'S NATIONAL SERVICE CENTER I TOOK THE VAN TO VALLEY FORD. THEY INSPECTED IT AND CONFIRMED THAT THE SUB-FRAME WAS RUSTED THROUGH. THEY FORWARDED THEIR FINDING TO FORD MOTOR CO. AND FORD MOTOR CO. WAS NOT WILLING TO ADDRESS THE ISSUE WITH THE SUB-FRAME. I BELIEVE THIS ISSUE SHOULD HAVE BEEN ADDRESSED UNDER THE INITIAL RECALL. SINCE AT LEAST APRIL OF 2011 ANY TIME MY CHILDREN, MYSELF, OR ANYONE ELSE RODE IN THE VEHICLE IT WAS SUBJECT TO A CATASTROPHIC FAILURE OF THE SUB-FRAME WHICH COULD HAVE CAUSED SERIOUS OR FATAL INJURY TO THE OCCUPANTS OR OTHERS. *TR

FROM ONE YEAR BACK I WAS HEARING A NOISE FROM REAR AXLE OF MY WINDSTAR. FINALLY, AT DECEMBER, THE AXLE BROKE AT 25MPH. THIS IS VERY DANGEROUS BECAUSE IT CAN CAUSE THE DEATH OF SOMEONE. PLEASE HELP PEOPLE OF PUERTO RICO , WE ARE AMERICAN CITIZEN TOO. *TR

I WAS DRIVING AT 35MPH WHEN I HEARD A LOUD BOOM AND MY WINDSTAR CAREENED WILDLY BACK AND FORTH AND FELT LIKE I HAD SLAMMED ON THE BRAKES. THE WINDSTAR COULD NOT EVEN BE DRIVEN TO THE SHOULDER. THE TOW TRUCK DRIVER SAID THE SUBFRAME WAS BROKEN AND POSSIBLY THE TIE RODS HAD BROKEN AS WELL. THE FRONT WHEELS WERE POINTED OUTWARD IN OPPOSITE DIRECTIONS. *TR

THERE WAS A PROBLEM WITH THE TRANSMISSION WHICH REQUIRED THE VEHICLE TO BE PULLED TO THE SIDE OF THE ROAD AND TOWED TO A DEALER FOR SERVICE. THE VAN ONLY HAS 105,000 MILES ON IT AND HAS HAD REGULARLY SCHEDULED MAINTENANCE. AFTER HAVING A COUPLE TRANSMISSION PLACES LOOK AT IT, THE PROBLEM WAS DETERMINED TO BE INTERNAL AND THE TRANSMISSION NEEDED TO BE REPLACED. AT THE SAME TIME THAT I HAD MY VAN INTO THE TRANSMISSION SHOP THERE WERE 3 OR 4 OTHER FORD WINDSTARS IN FOR SIMILAR PROBLEMS. *TR

I BOUGHT THIS CAR USED 1 YR AND 8 MONTHS AGO .. HAVEN'T HAD ANY MAJOR PROBLEMS WITH IT. WE RECEIVED THE RECALL FOR THE REAR AXLE, THEY CHECKED IT OUT WAS FINE, WE NEVER RECEIVED THIS LAST RECALL IN 2011 BUT IT MAY HAVE HELPED IF WE DID. ON DEC 2 I WAS PULLING OUT OF A SCHOOL, WAS AT A COMPLETE STOP THEN STARTED PULLING OUT TO TAKE A RIGHT ONLY GOING ABOUT 5 MPH WE HEARD A BANG (SOMETHING FELL IN THE FRONT END) THEN THE CAR JUST TOOK OVER, THERE WAS NO STEERING, THE THROTTLE STUCK TOOK US FROM 5 MPH TO ABOUT 30 MPH IN LIKE 3 SECONDS CROSSING 4 LANES OF TRAFFIC AND JUST MISSING 2 VEHICLES, I CRASHED INTO A SIGN, 2 FENCES AND A TREE WHICH MADE US STOP, THERE WAS THIS AWFUL SOUND THAT WAS GETTING FASTER AND FASTER, WE JUMPED OUT OF THE CAR BECAUSE WE THOUGHT IT WAS GOING TO BLOW UP!!! EVERYTHING THAT IS IN THE FRONT END IS LAYING ON THE GROUND!! THIS IS VERY DANGEROUS AND I AM OUTRAGED THAT SOMETHING LIKE THIS COULD HAPPEN. IF MY HUSBAND AND I HADN'T GONE ANYWHERE THAT NIGHT, I WOULD HAVE HAD MY 3 SMALL CHILDREN IN IT THE NEXT MORNING!! I AM SO THANKFUL THAT WE WERE NOT HURT (EXCEPT FOR EMOTIONALLY) AND THAT WE ALSO DIDN'T HURT ANYONE ELSE .. IF THOSE CARS WERE 1 SECOND EARLIER WE WOULD HAVE SMASHED INTO THOSE CARS THAT WERE GOING ABOUT 50 MPH .. WOULDN'T HAVE A BEEN A VERY GOOD OUTCOME!!! NOW WAITING TO SEE WHAT WILL HAPPEN WITH THE VAN, IF IT IS FIXED I WILL NOT GET IN IT EVER AGAIN!! *TR