2001 FORD WINDSTAR Complaints
View complaints related to 2001 FORD WINDSTAR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2001 FORD WINDSTAR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 FORD WINDSTAR- GREENSBORO, NC
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER HEARD A NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND NOTICED THAT THE REAR DRIVER'S SIDE AXLE HAD DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 FORD WINDSTAR- COLUMBUS, OH
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 12 MPH, THE REAR OF THE VEHICLE LOWERED AND THE REAR DRIVER'S SIDE TIRE BECAME STUCK UNDER THE WHEEL WELL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE AXLE HAD FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 FORD WINDSTAR- SOUTH BEND, IN
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE DEALER (GURLEY LEEP FORD LINCOLN, 320 E IRELAND RD, SOUTH BEND, IN 46614, (574) 291-6910) INDICATED THAT THEY SERVICED AN UNKNOWN RECALL FROM THE MANUFACTURER FOR THE REINFORCEMENT BRACKETS AND THAT THEY HAD NOT BEEN REQUIRED TO PROVIDE ANY ADDITIONAL REPAIRS. THE DEALER REPLACED THE REAR AXLES DUE TO THE REINFORCEMENT BRACKETS FRACTURING WHILE THE VEHICLE WAS BEING DRIVEN BELOW 25 MPH. THE DEALER STATED THAT THEY WERE NOT REQUIRED BY THE MANUFACTURER TO REINSTALL REINFORCEMENT BRACKETS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED REPLACING THE SAME OEM REAR AXLES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED I FEEL THE REAR AXLES FAIL EVEN WITH THE RECALL BRACKETS ON, SO I FEEL FORD SHOULD PAY FOR THE BILL. THE TIRES WENT BAD AND OUT WHEN THIS HAPPENED. THE RECALL DID NOT WORK AND PUT NEW RECALL PARTS ON NEW AXLES. UPDATED 10/16/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 FORD WINDSTAR- CLIFTON, NJ
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT THE REAR WHEELS WERE BENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT CLAMPS WERE PLACED ON THE AXLE IN 2015. THE VEHICLE WAS TOWED TO QUALITY AUTO MALL (55 STATE RT 17, RUTHERFORD, NJ 07070, (201) 935-2400) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 FORD WINDSTAR- BLOOMINGTON, MN
REAR AXLE BREAK DUE TO CORROSION OF ACKNOWLEDGED INADEQUATELY DESIGNED AXLE. BREAK HAPPENED IN THE REINFORCEMENT BRACKET INSTALLED DO TO INITIAL AXLE RECALL FOR POTENTIAL BREAK DUE TO CORROSION.. CAR WAS ON CITY STREET IN MOTION TO FREEWAY ONRAMP FORTUNATELY THE AXLE BROKE PRIOR TO ENTERING FREEWAY. AXLE BREAK RESULTED IN SAGGING AXLE AND A WHEEL TILTED INWARD AT ABOUT 20 DEGREES AND WEDGED AGAINST THE INNER WHEEL WELL. TIRE STARTED TO SMOKE. CAR IS UNDRIVEABLE. THE REPAIR IS ESTIMATED TO $1400. FORD WILL NOT ACCEPT ANY FINANCIAL RESPONSIBILITY FOR THIS BREAK IN THE BRACKETS INSTALLED TO PREVENT THE BREAK. ADDITIONAL COMPONENTS ARE ALSO NEEDING REPAIR AND REPLACEMENT DUE TO THE BREAK OF THE AXLE.
Source: NHTSA WEB SITE -
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2001 FORD WINDSTAR- RICHLAND, PA
REAR AXLE IS CRACKED AFTER BRACKETS WERE PUT ON DUE TO RECALL. WE NOTICED THIS IS AN OLD CRACK AND SAW IT WHILE CHECKING FOR THE CAUSE OF A RATTLE NOISE. WE HAVE NO IDEA WHEN THE CRACK OCCURRED BUT THE RECALL BRACKETS WERE PUT ON SEVERAL YEARS AGO BY KELLER BROS. FORD LEBANON, PA. THEY REINSPECTED THE BRACKETS AND SAID THEY WERE PUT ON CORRECTLY. IF THAT'S THE CASE; WHY DID THE AXLE CRACK? WHY WON'T FORD PAY TO HAVE IT FIXED IF IT'S KNOWN TO HAVE A PROBLEM CRACKING?
Source: NHTSA WEB SITE -
2001 FORD WINDSTAR- CARRIZOZO, NM
REMOVED SUBFRAME TO REPLACE FAULTY TORQUE CONVERTER. FOUND SUBSTANTIAL RUSTING AT FIREWALL END OF SUBFRAME ON BOTH "ARMS", REQUIRING REPLACEMENT OF SUBFRAME. CALLED LOCAL DEALERS, NO "OPEN" RECALL (OVER 15 YEAR-OLD VAN) AND $4,900 NEW SUBFRAME QUOTE PROVIDED, WITH NO DEALER OR MANUFACTURER COVERAGE, AFTER CALLING NATIONAL AND CANADIAN MFCTR RECALL NUMBERS. MFCTR/DEALERS OF NO ASSISTANCE, WHATSOEVER. PART NOT ACTUALLY AVAILABLE.
Source: NHTSA WEB SITE -
2001 FORD WINDSTAR- BEVERLY HILLS, MI
DRIVING HOME I HEARD A THUD AND MY 2001 FORD WINDSTAR SPUN OFF THE ROAD. TURNS OUT THE AXLE CRACKED IN HALF AND ALMOST KILLED ME. TOWED THE CAR INTO THE FORD DEALERSHIP AND EVEN THOUGH THERE IS AN OPEN SAFETY RECALL ON MY WINDSTAR AND FORD KNOWS OF THOUSAND OF AXLE PROBLEMS THEY SAID THAT IT IS NOT COVERED. FORD'S WAY OF GETTING PUT OF IT EVEN THOUGH MY BROTHERS 2003 WINDSTAR AXLE FAILED AND YET FORD COVERED THAT ONE. THIS IS NOT RIGHT. THEY KNOW THERE AXLES ARE BAD AND HAVE HAD THREE SAFETY RECALLS ON THESE AXLES.
Source: NHTSA WEB SITE -
2001 FORD WINDSTAR- COLLEGE STATION, TX
THIS VAN WAS RECALLED FOR KNOWN ISSUES WITH THE REAR AXLE CORRODING. THIS RECALL INVOLVED INSTALLING SUPPORT BRACKETS ON THE AXLE. THE AXLE HAS NOW CRACKED ALMOST ALL THE WAY THROUGH NEXT TO THE BRACKET. THIS HAPPENED WHILE GOING OVER A SPEED BUMP SLOWLY. FROM MY RESEARCH ONLINE, THIS SEEMS TO BE A COMMON ISSUE WITH THE REPAIR THAT WAS ISSUED IN THIS RECALL.
Source: NHTSA WEB SITE -
2001 FORD WINDSTAR- HEMET, CA
2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEALERSHIP STATES VEHICLE IS UNSAFE TO DRIVE. *SMD THE CONSUMER STATED THE BACK OF THE VEHICLE SWAYS UNCONTROLLABLY. *JS
Source: CONSUMER LETTER