2003 FORD WINDSTAR Complaints

MY 2003 FORD WINDSTAR REAR AXLE HAD REINFORCEMENT BRACKETS INSTALLED FOR THE RECALL 10S13. MY REAR AXLE BEAM STILL FRACTURED UNDER THE BRACKET WHILE I WAS DRIVING. AFTER PAYING OVER $300 IN TOWING AND SERVICE FEES FORD TOLD ME THERE IS NOTHING THEY CAN DO. I WAS DRIVING WITH MY HUSBAND AND 4 CHILDREN IN THE VAN. WE ARE LUCKY IT HAPPENED ON A BACK ROAD AND GOING SLOW.

AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

REAR AXLE BROKE UNDER BRACKET THAT WAS PUT ON BY FORD FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND AND 4 KIDS IN THE VAN WHEN ALL OF A SUDDEN THERE WAS A LOAD NOISE AND THE TIRE WAS RUBBING THE WHEEL WELL. I IMMEDIATELY PULLED OVER, LOOKED UNDER THE REAR END AND COULD SEE THE BRAKE. HAD MY VAN TOWED TO MY HOUSE. CALLED FORD ON MONDAY MORNING AND TOWED VAN TO DEALERSHIP. $300 BETWEEN TOW BILL'S AND A FORD SERVICE CHARGE JUST TO HAVE FORD TELL ME THEY WON'T DO ANYTHING TO FIX MY VAN AND MAKE THIS RIGHT.

REAR AXLE BROKE UNDER THE BRACKET FORD PUT ON THE AXLE FOR THE AXLE RECALL. I WAS PULLING OUT OF A PARKING LOT WITH MY HUSBAND, 4 KIDS AND MYSELF WHEN ALL OF A SUDDEN I HEARD A LOUD NOISE AND MY TIRE RUBBING THE WHEEL WELL. PULLED OVER IMMEDIATELY AND LOOKED UNDER THE REAR END OF MY VAN AND I COULD SEE THE BRAKE. HAD IT TOWED HOME. CALLED FORD AND TOWED MY VAN TO THE DEALERSHIP. PAID $300 BETWEEN TOWING BILL'S AND A SERVICE CHARGE JUST TO HEAR FORD TELL ME THEY WON'T DO ANYTHING TO HELP ME AND MAKE THIS RIGHT.

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) BY GORDIE BOUCHER FORD OF THIENSVILLE (121 N MAIN ST, THIENSVILLE, WI 53092), BUT THE FAILURE RECURRED. WHILE DRIVING VARIOUS SPEEDS, THE WHEELS BENT AND RUBBED AGAINST THE FRAME. CONSUMER STATED VEHICLE'S REAR AXLE WAS RECALLED TO THE REAR AXLE FAILURE. FORD ADDED BRACKETS TO AXLE TO PREVENT FAILURE. AFTER BRACKETS WERE ADDED ANOTHER RECALL WAS INITIATED TO CHECK REPAIR WAS DONE PROPERLY. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE CONTACT RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED WITHIN 2 YEARS REAR AXLE RUSTED THRU AND BROKE, THIS CAUSED LACK OF CONTROL AFTER THE TIRE BENT IN RUBBING ON THE VEHICLES BODY CAUSING IT TO GO FLAT, RUINING THE TIRE WHICH NEEDED TO BE REPLACED.*JB

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT TOOK THE VEHICLE TO A AAA REPAIR FACILITY FOR INSPECTION. THE MECHANIC PLACED THE VEHICLE ON A LIFT AND FOUND RUST AND CORROSION ON THE AXLES AND SUBFRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND FOUND THE SAME RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) WAS REFERENCED. THE FAILURE MILEAGE WAS 147,131.

THIS IS DUE TO A RECALL. THE REAR AXLE AND SUBFRAME SNAPPED AND FORD IS NOT HONORING FIXING IT EVEN THOUGH IT HAPPENED AT THE REPAIR SITE OF RECALL.

WHILE DRIVING MY VEHICLE I NOTICED A RUBBING SOUND. I INSPECTED THE TIRES AND SAW THAT THE RIGHT REARTOP OF TIRE WAS LEANING IN TOWARDS THE VAN. I TOOK THE VAN TO THE SHOP AND WAS TOLD THAT THE CRADLE WAS DEFECTIVE AND I WOULD NEED A NEW ONE.