2000 FORD WINDSTAR Complaints

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE TAKING THE VEHICLE TO GET SERVICE UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER WANTED TO CHARGE THE CONTACT TO GET THE REAR AXLE REPLACED. THE CONTACT MENTIONED THE DEALER STATED THE BRACKETS WERE PROPERLY INSTALLED HOWEVER, THE REAR AXLE WAS CRACKED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000(SUSPENSION), 12V193000 (POWER TRAIN) AND 12V195000 (SUSPENSION) DUE TO THE REAR AXLE CRACKING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ENGINE AND THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXTREMELY CORRODED FROM THE FRONT OF THE VEHICLE TO THE REAR, WHICH CAUSED THE ENGINE AND TRANSMISSION TO SEPARATE FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

VAN STALLED WHILE DRIVING, HAD TO BE TOWED. MECHANIC COULD NOT COMMUNICATE WITH COMPUTER. VAN IS HAVING AN ELECTRICAL SHORT WHICH KEEPS BLOWING FUSE #22 IN WHICH VAN CAN NOT BE STARTED OR DRIVEN. SAFETY HAZARD, FORD MUST RECALL VAN

9/1/2015 ENTERING NORTHERN STATE PARKWAY WEST WENT OVER BUMP/POTHOLE REAR AXEL SUSPENSION CRACKED AND DROPPED ALSO BLEW DRIVER SIDE REAR TIRE. VAN HAD TO BE TOWED TO SHOP. COROSION ON REAR AXEL, BRACKETS SEALED TO OLD AXEL,FORD MUST REINFORCE AXEL. AXEL RECALLED 2010/2011 MUST BE REFIXED BY FORD.

MY VAN HAS CRACKED REAR AND FRONT AXLES AND A BROKEN SUB FRAME. I WAS TOLD BY SERVICE MANAGER STEVE GOCHENOUR ( WHEN I DROPPED OFF THE VAN) AT THE SHAWNEE MISSION FORD DEALERSHIP IN KANSAS, THAT THESE REPAIRS, AS WELL AS ANY DAMAGED CAUSED BY THESE DEFAULTS ARE FULLY COVERED UNDER A FORD RECALL, AND WOULD COST ME NOTHING. THEY THEN CALLED ME A WEEK LATER AND SAID I HAD TO PAY THEM $300 FOR THE REAR AXLE. I WOULD LIKE YOUR ASSISTANCE IN GETTING MY $300 REFUNDED FROM FORD.

RESPONDED TO RECALL NOTICE 10S13 TO FORD DEALER WHO TOLD ME THERE WAS A SECOND RECALL ON IT ALSO.......AFTER A COUPLE DAYS THEY CALLED TO TELL ME IT COULD NOT BE FIXED WITHOUT COST TO ME. I FELT THE CAR TO BE NOT SAFE TO DRIVE WITHOUT REPAIR BUT AT THE SAME TIME DID NOT HAVE MONEY TO COVER COST OF FIXING THE PROBLEM. I AGREED TO A VEHICLE BUYOUT OF $1,940.00 FROM FORD ON NOV. 4, 2015. I STILL HAVE NOT RECEIVED THE MONEY AN THUS DO NOT HAVE A VEHICLE. FORD CO. IS NOT HELPING ME AND I DO NOT KNOW WHAT TO DO AT THIS POINT.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE REMEDY FOR THE REPAIR DID NOT WORK. THE CONTACT STATED THAT THE DEALER ALSO INSPECTED AND SERVICED THE TRANSMISSION, BUT A FAILURE OCCURRED AFTER THE DEALER'S REPAIR. UPON LEAVING THE DEALER, THE SUSPENSION WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS STILL WAITING ON THE DEALER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,405.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE UNDER A PATCH INSTALLED DURING A PREVIOUS RECALL REPAIR IN THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE REAR AXLE HAD A CRACK AND WAS RUSTED. UPDATED 04/13/16. *JB

I GOT THIS VAN USED FROM A FAMILY MEMBER THEN CHECKED WITH LOCAL FORD DEALER TO MAKE SHURE RECALL WORK WAS DONE AKA REAR AXLE BEAM AND FRONT SUBFRAME WERE DONE THEY ASSURED ME THAT IT WAS DONE ABOUT 2 MONTHES LATER THE AXLEBEAM BROKE DUE TO COROSION UNDER THE CLAMP THEY PUT ON TO STOP THIS FROM HAPPANING I ALMOST LOST CONTROL OF THE VAN WENT TO THE DEALER NEXT MORNING AND THEY TOLD ME THERE WEAS NOTHING THEY CAN DO AS CASE WAS CLOSED THIS REPAIR DOES NOT FIX THE PROBLEM OR PREVENT IT FROM SEPERATING IF I WAS AT HIGHWAY SPEED THE VAN WHOULD HAVE FLIPPED THEY HAVE SENCE SENT US A LETTER STATING THE CLAMPS MAY NOT HAVE BEEN INSTALLED RIGHT AND WANT TO CHARGE FOR A REPLACEMENT AXLE 300 I WAS TRAVALING 25 MILES AN HOUR WHEN THIS HAPPENED I HAVE MORE PICTURES THEN THIS WILL ALLOW ME TO UPLOAD BUT I HAVE REPLACED THE AXLE USING MY OWN GARADGE SEEING HOW I CANNOT TRUST THE DEALLER

THE REAR AXLE HAS A SIX TO EIGHT INCH HORIZONTAL CRACK IN THE FRONT AND THE BACK SIDE WITH A UPWARD ANGLED CRACK TWO THIRDS THROUGH THE AXLE .HAD BRACKETS INSTALLATION EARLIER RECALL . WAS TOLD THAT IF THE AXLE HAD CRACKED IN THE PREVIOUS REPAIR LOCATION FORD WOULD COVER IT . BUT SINCE IT HAD FAILED IN THE CENTER OF THE AXLE THAT IT WAS NOT THEIR FAULT . BUT OUT OF THE GOODNESS OF THEIR HEART AND IN LIGHT OF CUSTOMER SATISFACTION IF I FELT THAT IT WAS NECESSARY TO HAVE THE REAR AXLE REPLACED THEY WOULD DO IT FOR $ 300.00.