2001 FORD WINDSTAR Complaints

TOOK VEHICLE TO DEALERSHIP FOR BRAKE EXAMINATION (ABS LIGHT CAME ON) AND SERVICE ADVISOR TOLD THAT THERE WERE CORROSION HOLES IN REAR AXLE AND IT WAS NOT SAFE TO DRIVE!!! SHOULD HAVE BEEN RECALLED BY FORD AND REPAIRED AT THEIR EXPENCE AS I WAS TOLD IT HAS BEEN DANGEROUS TO DRIVE FOR SOME TIME...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A RECALL RELATED TO THE LOWER CONTROL ARM. THE CONTACT STATED THAT THE REPAIR FOR THE LOWER CONTROL ARM WAS COMPLETED; HOWEVER, THE SUBFRAME WAS RUSTED. THE RUST WAS WITHIN THE CONNECTION BETWEEN THE CONTROL ARM AND THE SUBFRAME. THE DEALER DETERMINED THAT THE RUST WAS PART OF THE RECALL REPAIR THAT WAS COMPLETED. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 140,000.

I RECEIVED A SAFETY RECALL IN 2012 ABOUT THE SUBFRAME SUPPORTING THE MOTOR AND TRANSMISSION. FORD PUT TWO BRACKETS ON MY VEHICLE OVER THE RUST SPOTS. NOW THE FRAME HAS ALMOST RUSTED AWAY. MY MECHANIC SAID I SHOULD NOT DRIVE THE VEHICLE IN THAT CONDITION, IT IS NOT SAFE. INSTEAD OF REPLACING THE RUSTY COMPONENT FORD PATCHED IT. I STILL DRIVE THE VAN, IT HAS 138,000 MILES ON IT. I LIVE IN MINNESOTA WHERE RUST IS A PROBLEM. THE FIX WAS INAPPROPRIATE FOR THE AREA. UPDATED 07/20/2017*JS

WHILE DRIVING AXLE BROKE ON VAN WHILE GOING DOWN ALLEY. CONTACTED FORD MOTOR COMPANY END RESULT THEY SAY REINIKE FORD A DEALERSHIP IN LIMA, OHIO REPLACED THE FAULTY SUPPORT BRACKETS IN 2011. WHICH WAS A RECALL ON VAN. WHILE ALL ALONG DEALERSHIP WASN'T TELLING ME THEY DID THE RECALL WORK. I FEEL THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE LOSSES THERE LIFE. WHICH THERE WERE DRIVERS THAT HAVE LOST THERE LIFE AND MANY SERIOUSLY HURT BECAUSE OF THE SAME ISSUE. FORD HAS PUT THERE RECALL OUT. BUT SOMETHING NEEDS DONE WITH THE DEALER. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE BRACKETS WERE INSTALLED PROPERLY, BUT FAILED TO PROVIDE A CORRECT DIAGNOSIS. THE CONTACT STATED THAT THE TIRE RUBBED AGAINST THE FRAME IN THE REAR AND FRACTURED THE REAR DRIVER'S SIDE BRACKET. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

REAR AXLE THE REAR AXLE ON MY WINDSTAR BROKE YESTERDAY ON THE LEFT SIDE OUTSIDE OF THE SUPPORT BRACKET INSTALLED BY THE DEALER FOR THE 2011 RECALL. I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH WHEN I NOTICED THE TIRE RUBBING ON THE FRAME. I GOT THE CAR TO THE DEALERSHIP (BETTEN FORD IN GRAND RAPIDS, MI) WHO ADVISED THEY WOULD NOT REPAIR THE CAR UNLESS I PAID FOR THE REPAIR AS THE BRACKET HELD AND THE AXLE BROKE IN A DIFFERENT LOCATION. FORD CUSTOMER SUPPORT ADVISED THE SAME THING. *TR

RECALL REAR AXLE CRACKS. I TOOK MY FORD 2001 WINDSTAR FOR 3RD RECALL AND LEARNED THAT I HAVE CRACKS IN MY AXLE. FORD DEALER AND CUSTOMER SERVICES SAID THAT THE OFFER F DISCOUNTED REPLACEMENT EXPIRED ON OCTOBER 30TH 2016 WHERE I NEED TO PAY FULL PRICE TO FIX IT. WE CANNOT AFFORD TO PAY AND WHY IS CONSUMER PAYING FOR DEFECTIVE PARTS WHICH WAS THE ORIGINAL RECALL WHERE DEATHS OCCURRED? INSTEAD OF REPLACING THE PARTS, FORD WAS ALLOWED TO PUT BRACKETS TO HOLD UP THE AXLE. THE DEFECT IS STILL THERE AND NOW CONSUMER ARE DRIVING UNSAFE AND WHEN REALIZED OF SITUATION, A SUBSTANTIAL COST BY THE CONSUMER TO CORRECT FORD'S NEGLIGENCE. WHY IT IS ALLOW AND WHAT CAN BE DONE FOR WORKING FOLKS WHO CANNOT REPLACE NEW CARS. WE TOOK A LOT OF CARE OF OUR CAR SO WE CAN HAVE A CAR. WHY IS FORD NOT RESPONSIBLE TO CORRECT THEIR PROBLEM AT NO COST TO THE CONSUMER? *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,302.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS, THE CONTACT WAS INFORMED THAT THE REPAIR WOULD COST $300. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

YES I CONTACTED FORD ABOUT THE RECALL ON THE REAR AXLE THEY SAID I DONT HAVE A RECALL ON MY VAN BUT MY REAR AXLE JUST SPLIT