1995 FORD WINDSTAR Complaints

DT: WHILE DRIVING A MONTH AGO THE CONSUMER NOTICED A LARGE AMOUNT OF WHITE SMOKE COMING FROM UNDER THE FRONT LEFT SIDE OF THE HOOD. THE CONSUMER PULLED VEHICLE OVER, SHUT OFF THE ENGINE, AND INSPECTED UNDER THE HOOD. THE CONSUMER SMELLED PLASTIC AND ELECTRICAL BURNING. THE CONSUMER RESTARTED THE ENGINE AND NOTICED THERE WAS A PLUG NEAR THE MASTER CYLINDER, AND THE SMOKE WAS COMING FROM THAT PLUG ALONG THE BRAKE MASTER CYLINDER. THE CONSUMER CALLED HIS BROTHER AND CONSULTED AN AUTOMOBILE REPAIR MANUAL AND DISCOVERED THIS WAS PART OF THE CRUISE CONTROL SYSTEM. DETERMINED THAT THE CRUISE CONTROL COULD BE DISCONNECTED AND THEY DID SO. THE CONSUMER LEFT THE VEHICLE SITTING ABOUT SEVEN TO EIGHT HOURS BEFORE DISCONNECTING THE SWITCH AND DRIVING HOME. THE CONSUMER NOTED THAT CRUISE CONTROL SWITCH QUIT WORKING A FEW MONTHS PRIOR. SINCE DISCONNECTING THE CRUISE CONTROL SWITCH THE VEHICLE LOST A LOT OF BRAKE FLUID. THE CONSUMER HEARD ABOUT THE FORD RECALL, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE IT WAS A 1995 FORD WINDSTAR. HE TOOK THE VEHICLE TO A FORD DEALER, AND THEY INFORMED HIM THAT THE VEHICLE WAS NOT INVOLVED IN THE RECALL ALTHOUGH THEY HAVE THE SAME CRUISE CONTROL SWITCH. THE CONSUMER HAS NOT CONTACTED FORD AT THIS TIME. THERE WAS NO VISIBLE BODY DAMAGE, THERE WERE NO FLAMES, BUT ONLY SMOKE, AND NO FIRE.*AK

THE AUTOMATIC TRANSMISSION ON THE VEHICLE NEEDS TO BE REBUILT/REPLACED. AT 80,000 MILES. I DO NOT TOW WITH THE VEHICLE NOR DID I ABUSE IT. I AM THE ORIGINAL OWNER. TRANSMISSION REPAIR SHOP FOUND BITS OF METAL IN FLUID. *NM

I WOULD VERY MUCH LIKE FORD TO STAND BY THE EMAIL BELOW DATED JULY 11TH, 2005 FROM KRISTEN KINLEY OF FORD FCSD PUBLIC AFFAIRS 313-337-2786 [email protected] WHICH STATES THAT: I AM STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS. I WOULD VERY MUCH APPRECIATE IT IF EITHER FORD, OR MY FORD DEALER WOULD REIMBURSE ME FOR THE MONEY I PAID OUT OF MY OWN POCKET TO MY FORD DEALER ON MAY 7TH, 2005 TO HAVE THOSE FRONT SPRINGS REPLACED SINCE MS. KINLEY'S EMAIL DATED JULY 11TH, 2005 STATES THAT I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS".THE FRONT SPRINGS WERE REPLACED AT MY EXPENSE ON MAY 7TH, 2005 AT ED CARNEY FORD INC. 189 ROUTE #10 EAST HANOVER TWP, NJ 07936 PHONE: (973) 386-1771 FAX: (973) 386-9093 [email protected] ROBERT PINKUS [email protected] PO BOX 2379 LIVINGSTON, NEW JERSEY 07039 ----ORIGINAL MESSAGE----- FROM: KINLEY, KRISTEN (K.L.) [MAILTO:[email protected]] SENT: MONDAY, JULY 11, 2005 12:53 PM TO: PINKUS,ROBERT J (ROBERT) SUBJECT: FW: 1995 FORD WINDSTAR 2 DR GL PASSENGER VAN ROBERT, I CALLED OUR CUSTOMER SERVICE CENTER DIRECTLY. HERE'S WHAT THEY TOLD ME ABOUT YOUR '95 WINDSTAR. BRIEFLY... I DON'T HAVE THE DETAILS ON EACH OF THESE, BUT IF YOU PROVIDE THE RECALL NUMBERS (THOSE LISTED BEFORE THE DESCRIPTION BELOW) TO THE DEALER, THEY SHOULD BE ABLE TO LOOK IT UP IN THEIR DATABASE AND PULL UP THE SPECIFIC REPAIR PROCEDURES FOR EACH. HOPE THIS HELPS. YOU ARE STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS 02S36 BRAKELINE - REPAIRED 6/20/02 97S88 HOOD SEPARATION - REPAIRED 12/6/00 98M01 HEAD GASKET - REPAIRED 11/22/99 THIS VEHICLE WAS NOT PART OF THE AFFECTED POPULATION FOR THE OTHER FIELD ACTIONS KRISTEN KINLEY FCSD PUBLIC AFFAIRS 313-337-2786 [email protected] 1. SUSPENSION:I-BEAM:SOLID:FRONT SPRING:COIL RECALL NUMBER: 01I007000. *JB

DT: THE CONSUMER STATES ON HER 1995 FORD WINDSTAR, THERE WAS NHTSA RECALL 01I007000 ON THE FRONT COIL SPRINGS. THE SPRING ON THE PASSENGER FRONT BROKE WHEN TURNING AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE WAS TOWED AT THAT TIME TO A MECHANIC, AND THEY INFORMED THE CONSUMER ABOUT THE RECALL. WHEN SHE CALLED FORD, THEY TOLD HER IT WAS TOO LATE, THAT BECAUSE THE VEHICLE WAS ORIGINALLY BOUGHT IN 1994 THE WARRANTY RAN OUT. WHEN SHE PURCHASED THE VEHICLE, IN 2003, SHE RECEIVED NO NOTICE THERE WAS A RECALL. FORD DID NOT EVEN HAVE HER AS THE CURRENT OWNER OF THE VEHICLE. THE MECHANIC DID FIND THAT THE DRIVER'S SIDE COIL WAS BROKE. THE TIRE WAS DAMAGED, AND THERE WERE NO INJURIES.*AK THE CONSUMER STATED SHE HAS BEEN HAVING PROBLEMS WITH THE ABS SINCE 2003. *JB

DT: 1995, FORD WINDSTAR. THE CONSUMER STATED THERE WAS A CRACK IN THE GAS TANK AND VEHICLE WAS LEAKING MASSIVE AMOUNTS OF GASOLINE. THIS HAPPENED SUDDENLY IN HOT WEATHER. THIS STARTED AUGUST 3, 2005. RECALL 99V30900 WAS ISSUED CONCERNING GAS TANK LEAKS, BUT MANUFACTURER STATED THIS VEHICLE WAS NOT PART OF THE RECALL. THE CONSUMER FOUND THIS PROBLEM HIMSELF, THE DEALERSHIP HAS NOT INSPECTED THIS VEHICLE.*AK

DT: THE CONTACT OWNED A 1995 FORD WINDSTAR. THE CONTACT PURCHASED THE VEHICLE ON JUNE 3, 2005 AND THE ODOMETER READ 59,000 MILES. CONTACT RAN A CAR FAX REPORT, AND IN THE YEAR 2000 THE REPORT WAS SHOWING 100,300 MILES ON THE VEHICLE. ALSO, THE VEHICLE WAS NOT DRIVABLE BECAUSE THE TRANSMISSION, HEAD GASKET, AND FUEL INJECTION BROKE. SHE SPOKE WITH THE DEALERSHIP, AND STATED WHEN THEY SOLD THE VAN FOR SOMEONE ELSE THEY WOULD TRY TO GET CONTACT MONEY BACK. *AK

I WOULD VERY MUCH LIKE FORD TO STAND BY THE EMAIL BELOW DATED JULY 11TH, 2005 FROM KRISTEN KINLEY OF FORD FCSD PUBLIC AFFAIRS 313-337-2786 [email protected] WHICH STATES THAT: I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". I WOULD VERY MUCH APPRECIATE IT IF EITHER FORD, OR MY FORD DEALER WOULD REIMBURSE ME FOR THE MONEY I PAID OUT OF MY OWN POCKET TO MY FORD DEALER ON MAY 7TH, 2005 TO HAVE THOSE FRONT SPRINGS REPLACED SINCE MS. KINLEY'S EMAIL DATED JULY 11TH, 2005 STATES THAT I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". THE FRONT SPRINGS WERE REPLACED AT MY EXPENSE ON MAY 7TH, 2005 AT ED CARNEY FORD INC. 189 ROUTE #10 EAST HANOVER TWP, NJ 07936 PHONE: (973) 386-1771, FAX: (973) 386-9093, [email protected], BEST, ROBERT PINKUS, 973 360-8411 [email protected] PO BOX 2379 LIVINGSTON, NEW JERSEY 07039 ----ORIGINAL MESSAGE----- FROM: KINLEY, KRISTEN (K.L.) [MAILTO:[email protected]] SENT: MONDAY, JULY 11, 2005 12:53 PM TO: PINKUS,ROBERT J (ROBERT) SUBJECT: FW: 1995 FORD WINDSTAR 2 DR GL PASSENGER VAN ROBERT, I CALLED OUR CUSTOMER SERVICE CENTER DIRECTLY. HERE'S WHAT THEY TOLD ME ABOUT YOUR '95 WINDSTAR. BRIEFLY... I DON'T HAVE THE DETAILS ON EACH OF THESE, BUT IF YOU PROVIDE THE RECALL NUMBERS (THOSE LISTED BEFORE THE DESCRIPTION BELOW) TO THE DEALER, THEY SHOULD BE ABLE TO LOOK IT UP IN THEIR DATABASE AND PULL UP THE SPECIFIC REPAIR PROCEDURES FOR EACH. HOPE THIS HELPS. YOU ARE STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS 02S36 BRAKELINE - REPAIRED 6/20/02 97S88 HOOD SEPARATION - REPAIRED 12/6/00 98M01 HEAD GASKET - REPAIRED 11/22/99 THIS VEHICLE WAS NOT PART OF THE AFFECTED POPULATION FOR THE OTHER FIELD ACTIONS KRISTEN KINLEY FCSD PUBLIC AFFAIRS 313-337-2786 [email protected]. *NM

1995 FORD WINDSTAR HAD A BURNT CIRCUIT AFFECTING THE BACKUP LIGHTS, HORN AND CRUISE CONTROL.***NO ANSWER REQUIRED*** *MR *SC THE CONSUMER DID NOT HAVE THE CRUISE CONTROL REPAIRED DUE TO EXPENSE REASONS. *JB

DT: CONSUMER HAS 1995 WINDSTAR. CONSUMER SAYS THAT THE BRAKE LIGHT WAS COMING ON. THIS HAPPENED FREQUENTLY. IT WAS MAYBE SIX MONTHS BEFORE BRAKE FLUID HAD TO BE ADDED THE SECOND TIME. THEN IT GOT TO WHERE THE FLUID HAD TO BE ADDED ABOUT ONCE A WEEK. WHEN CONSUMER ADDED BRAKE FLUID THE LIGHT WOULD GO OFF. ALSO CRUISE CONTROL DID NOT WORK. CONSUMER TOOK VEHICLE TO DAUGHTER'S AUTO MECHANICS CLASS, WHERE SHE FOUND THAT THE SPEED CONTROL DECELERATION SWITCH BURNED OFF OF THE MASTER CYLINDER. CONSUMER HAD PROBLEM REPAIRED WITH WHAT THE FORD DEALER CALLED A REPLACEMENT PART. CONSUMER WANTED TO KNOW IF THE REPLACEMENT PART WAS SAFE.*AK

DT: TOOK VEHICLE TO DEALER TO BE SERVICED IN FEBRUARY 2005. DEALER TOLD CONSUMER MOTOR MOUNT WAS BAD. THE MOTOR MOUNT WAS REPLACED. 3 DAYS LATER THE NEW MOTOR MOUNT FAILED. TOOK VEHICLE BACK TO SERVICE DEPARTMENT AND IT WAS REPLACED. WAS ABLE TO DRIVE VEHICLE AFTERWARDS, BUT CURRENTLY THE MOTOR MOUNT BROKE AGAIN. *AK FRONT MOTOR MOUNT HAD TO BE REPLACED. *TT *NM