FOREST RIVER Complaints

PULLING FIFTH WHEEL TRAILER TO MYRTLE BEACH S.C. 20 MINS OUT WE THREW THE ENTIRE CENTER OF TIRE TREAD DAMAGING SKIRTING AND UNDER SIDE. TIRE DID NOT GO FLAT ALL THE WAY AND BEING DOUBLE AXLE TRAILER I WAS UN AWARE OF PROBLEM UNTIL WE STOPPED FOR ACCIDENT ABOUT 20 MIN. LATER. A PASSING MOTORIST MADE US AWARE OF PROBLEM AND WE WERE ABLE TO GET OFF AT NEXT EXIT AND HAVE SPARE PUT ON. I CHECKED TIRE PRESSURE NITE BEFORE LEAVING AND READ 78 PSI ON ALL 4 TIRES. WE COULD HAVE BEEN THE NEXT ACCIDENT. HAVE PLACED CALL TO SUPPLIER OF TIRE LIONSHEAD SPECIALTY TIRE AND WHEEL LLC.. THEY SAY NO COMPLAINTS ON THIS TIRE TO THEM. SENDING ME A CLAIMS FORM MAY OR MAY NOT BE ABLE TO HELP. TIRES HAVE 2000 MILES AND ARE 17 MONTHS OLD FROM TRAILER PURCHASE DATE. THEY SUPPLY TIRES TO PALOMINO DIV. UNDER THE TRAILER NAME SABRA.

I PURCHASE A 2013 WILDWOOD X-LITE 195BH, MADE BY FORESTRIVER FROM BOAT N RV IN RIDGELAND SC ON 9-26-2012,I LIVE 45 MILES FROM THERE STORE,I HAD PLANNED ON USEING THE CAMPER IN OCT. 2012,BUT MY WIFE HAD GOTTEN SICK (CANCER). WE WAITED UNTIL SHE WAS BETTER AND WAS GOING TO USE IT LABOR DAY 2013,THE CAMPER CAME WITH 1 (ONE) SET OF JACKS ON THE REAR,I BOUGHT ANOTHER SET FOR THE FRONT,AS I WAS PUTTING ON THE RIGHT SIDE JACK ON THE FRONT OF THE FRAME,I NOTICED THERE WAS A CREASE ON THE FRAME WITH RUST SHOWING,I INSTALLED THE JACK AND WENT TO THE LEFT SIDE TO INSTALL THE OTHER ONE,TO MY SURPRISE,THE FRAME WAS BROKEN,I CALL BOAT N RV AND WENT DOWN THERE THE NEXT DAY,I GAVE THEM PICTURE'S OF IT AND ALSO SENT THEM SEVERAL EMAILS AND PHONE CALLS,NO ONE WILL TALK TO ME OR RETURN THE CALLS,I ALSO SENT THEM A REG. LETTER,NOTHING,I CALL JIM WEISS THE MGR. AND HE WANT TALK TO ME,I THEN CONTACTED THE BBB AND THEY SENT BOAT N RV SEVERAL MESSAGES AND CALL THEM ALSO,,THEY REFUSE TO TALK TO THEM ALSO,I CALL FORESTRIVER AND TALK TO JIM BIGLER,,HE HAS TRIED ALSO TO MAKE CONTACT WITH THEM,,THEY WANT EVEN TALK TO HIM.I AM NOT THE FIRST PERSON TO HAVE PROBLEMS WITH THIS COMPANY,BUT ITS A DISGRACE FOR THEM TO DO PEOPLE THE WAY THEY DO,,THANKS FOR ANY HELP,,,

TL* THE CONTACT OWNS A 2007 FOREST RIVER WILDCAT TRAILER. THE CONTACT STATED THAT THE MAIN BEAM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FOREST-RIVER SIERRA TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FUEL STATION WELDING BECAME DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SECURE THE COMPONENT BACK ONTO THE TRAILER. THE VEHICLE WAS NEITHER REPAIRED NOR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 400,000.

TL* THE CONTACT OWNS A 2013 FOREST RIVER FLAG STAFF FIFTH WHEEL WITH LIONS HEAD TRAIL EXPRESS TIRES (N/A), SIZE:225-75-15. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 2,000. THE DOT NUMBER WAS NOT AVAILABLE. UPDATED 11/12/13*CN THE TIRE COMPANY INFORMED THE CONSUMER THE ORIGINAL TIRES WERE NOT CORRECT FOR THE LOAD RANGE. THE CONSUMER REPLACED ALL OF THE TIRES. UPDATED 11/19/13

ON 6/19/13 WE LEFT FROM BURLINGTON, WI - CLINTON, NY WITH OUR TRAILER. ON OUR DRIVE BACK TO WI, WE HAD STOPPED AT A TRUCK STOP IN INDIANA AROUND 10:30 PM ON 6/28 TO GET FUEL & SNACKS FROM THE TRAILER. ONCE WE ARRIVED HOME WE REALIZED THAT THE OUTSIDE LATCH DOOR THAT COVERED THE OUTDOOR REFRIGERATOR HAD BEEN RIPPED OFF, THE REFRIGERATOR DOOR ITSELF HAD BEEN RIPPED OFF, & BOTH SETS OF STEPS WERE BENT BY THE DOORS COMING OFF & HOLES & DENTS DOWN THE BOTTOM/LOWER SIDE OF THE CAMPER. THE TIRES ON THE CAMPER HAD WORN THROUGH THE BOTTOM SIDE OF THE CAMPER & THERE WAS LESS THAN 1? OF CLEARANCE BETWEEN THE TIRES & TRAILER BOTTOM. WE CONTACTED SCENIC RV & WERE TOLD TO BRING THE TRAILER BACK. THE MANGER CONTACTED US MON. MORNING & STATED THAT THERE WAS CLEARLY A PROBLEM WITH THE AXLE & THE CLEARANCE ON THE TRAILER. WE BELIEVE THAT BECAUSE THE TIRES WERE BOUNCING OFF THE BOTTOM OF THE TRAILER & WITH ALL OF THE VIBRATION, IT CAUSED THE LATCH DOOR TO BOUNCE OUT OF THE LOCK CATCH ( ?DEEP) & FLY OFF. WE CONTACTED FOREST RIVER & THEY TOLD US THAT THERE WERE NO MANUFACTURING ISSUES & THE AXLES WERE CORRECT FOR THAT TRAILER. AFTER A LOT OF CORRESPONDENCE TO THE DEALERSHIP, FOREST RIVER & DEXTER AXLE WE FOUND OUT THAT THE AXLES SPEC?D FOR THE TRAILER WERE NOT THE AXLES THAT WERE INSTALLED ON OUR TRAILER. WE TALKED WITH A WOMAN IN THE WARRANTY DEPT. & AFTER I READ HER THE SERIAL NUMBERS FROM THE AXLES, SHE STATED THAT THOSE WERE NOT THE AXLES SPEC?D FOR OUR TRAILER. I HAVE ALSO FOUND MORE FOREST RIVER TRAILER OWNERS THAT HAVE HAD THE SAME PROBLEM. SOME OF THEM HAVE HAD TO HAVE THE AXLES REPLACED WHILE OTHERS HAVE HAD TO HAVE THE DEALERSHIPS INSTALL & DEXTER LIFT KIT UNDER THE TRAILER TO RAISE IT UP. THERE ARE MULTIPLE STORIES ON THE FOREST RIVER FORUM THAT DETAIL THIS ISSUE. WE WERE LUCKY THAT WE WERE TRAVELING LATE AT NIGHT WHEN THOSE DOORS FLEW OFF; SOMEONE COULD HAVE BEEN KILLED. *JB

WHILE ON OUR 1ST CAMPING TRIP, WE SMELLED SOMETHING ELECTRICAL BURNING. UPON INVESTIGATION, I FOUND THE 50AMP ELECTRICAL LAND LINE BURNED UP AT THE PLUG. WE CUT OUR TRIP SHORT AND IMMEDIATELY CAME HOME. I ATTEMPTED TO HAVE FOREST RIVER AUTHORIZE A REPAIR LOCALLY, BUT THEY WANTED ME TO RETURN TO THE POINT OF PURCHASE (5 HOURS AWAY). WE HAD ANOTHER TRIP PLANNED THE FOLLOWING WEEK SO I LOOKED AT THE PROBLEM. THE 50 AMP SOCKET HOUSING WAS INSTALLED 180 DEGREES REVERSE (EVEN THOUGH IT SHOULDN'T BE POSSIBLE BECAUSE OF A MOLDED KEYWAY IN THE HOUSING). IN ORDER TO ASSEMBLE THE SOCKET, AFTER WIRING IT, IN THAT MANNER, IT HAD TO BE FORCED TOGETHER. AS A RESULT THE LOCKDOWN FOR THE WIRING CAUSED IT TO PULL AWAY FROM THE SET SCREW AND GROUND TO THE NEUTRAL WIRE. THIS CAUSED A SMALL FIRE WHICH BURNED THROUGH THE HOUSING AND LAND LINE CABLE. ALL OF THESE PIECES HAD TO BE REPLACED IMMEDIATELY. THIS NEGLIGENCE COULD ONLY HAVE OCCURRED FROM INITIAL ASSEMBLY AT THE FACTORY. *JS

AS I WAS ENTERING THE MOTORHOME THE STEPS EXTENDED OUT BUT WHEN I STEPPED ON THE LOWER STEP IT GAVE WAY AND I FELL OFF OF THE LOWER STEP. IF I HAD BEEN EXITING THE MOTORHOME I WOULD HAVE FALLEN DOWN ABOUT 3 FEET ONTO THE GROUND AND I WOULD HAVE SUSTAINED SERIOUS INJURY. THERE IS NO SAFETY LATCH WHEN THE STEPS ARE EXTENDED. I HAVE READ OF OTHER PEOPLE HAVING THE SAME ISSUE. *TT

TL* THE CONTACT OWNS A 2008 FOREST RIVER PUMA RV. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRAME BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRAME WOULD NEED TO BE STRAIGHTENED AND CROSS BRACES WOULD NEED TO BE ADDED IN AREAS THAT WERE MISSED WHEN IT WAS MANUFACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. THE CONSUMER STATED THE CROSS MEMEBER BETWEEN THE AXLE BROKE.

2013 FOREST RIVER SANDSTORM. CONSUMER WRITES IN REGARDS TO VEHICLE AXLES AND BRAKE PROBLEMS. *SMD THE CONSUMER NOTICED ONE OF THE TIRES WAS LOW, AND AIR WAS PUT IN THE TIRE, ONE MONTH LATER, THE CONSUMER AND HIS WIFE WERE FACED WITH A WATER ISSUE. THE RV WAS TAKEN TO A REPAIR FACILITY FOR THE WATER ISSUE AND WHILE THERE, THE CONSUMER MENTIONED THE TIRE ISSUE. THE REPAIR SHOP SUGGESTED A PLACE TO TAKE THE RV FOR THE TIRE. THE WATER PROBLEM WAS FIXED AND THE CONSUMER RETURNED HOME. WHEN THE CONSUMER THEN WENT TO TAKE THE TIRE ODD THAT WAS LOOSING AIR TO HAVE IT FIXED, LUG NUTS WERE SO HOT, HE COULD HARDLY TOUCH THEM WITH GLOVES ON. THE CONSUMER NOTIFIED THE BUSINESS, THAT HANDLED WARRANTY ISSUES, AND HE WAS INFORMED TO TAKE IT TO A REPAIR FACILITY, AS THE PROBLEM COULD BE A BEARING ISSUE. AN INSPECTION REVEALED A MUCH LARGER ISSUE WITH THE AXLE THAN THE BEARINGS.