FOREST RIVER Complaints
View complaints related to FOREST RIVER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 FOREST RIVER BERKSHIRE- NAZARETH, PA
MY 2008 FOREST RIVER BERKSHIRE 390QS MOTORHOME (FREIGHTLINER CHASSIS WITH A CUMMINS 340 HP, 6.7 ENGINE) WITH 13,200 MILES ON IT SUDDENLY OVERHEATED FORTUNATELY ON A 2 LANE ROAD. THE UNIT WAS TOWED TO A REPAIR FACILITY WHERE THE SERVICE MANAGER INFORMED ME THAT THE 4 BOLTS THAT HELD THE FAN HUB IN PLACE HAD SHEARED CAUSING CONSIDERABLE DAMAGE. HE INFORMED ME THAT IN HIS OPINION 4 BOLTS CANNOT HANDLE THE STRESS PLACED ON THE FAN HUB. HE FURTHER SUGGESTED THAT I CONTACT FREIGHTLINER TO SEE IF THERE WAS A RECALL ON THIS. I PROCEEDED TO DO THAT AND FOUND OUT THAT THERE IS NO RECALL BUT WAS TOLD THAT THEY DO NOW OFFER A NEW FAN HUB WITH 5 BOLTS. THIS TELLS ME THEY ARE AWARE OF THE PROBLEM BUT ARE NOT GOING TO DO ANYTHING ABOUT IT. I FURTHER FOUND OUT ON THE FOREST RIVER FORUMS WEBSITE THAT OTHERS HAVE HAD THE SAME PROBLEM. I FEEL THAT THIS IS A SAFETY CONCERN AS THE BOLTS COULD AGAIN SHEAR OFF WHILE TRAVELING AT HIGHER SPEEDS ON AN INTERSTATE HIGHWAY CAUSING ACCIDENTS, INJURY, AND, PERHAPS, DEATH! COSTS TO REPAIR THIS WORK IS CONSIDERABLE AS IT REQUIRES REMOVAL OF ENGINE ACCESSORIES AND INTERNAL FLOORING. I HAVE NO IDEA AS TO WHAT OTHER MANUFACTURERS HAVE THE SAME CHASSIS AND ENGINE CONFIGURATIONS AS I HAVE. *TR
Source: NHTSA WEB SITE -
2013 FOREST RIVER WILDWOOD- CAMDEN, AR
TL* THE CONTACT OWNS A 2013 FOREST RIVER WILDWOOD 27RLS5 RV. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THE FRONT TIRE HAD EXPLODED. THE VEHICLE WAS MANEUVERED ONTO THE EMERGENCY LANE WHERE THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT NOTICED THE FRONT AND REAR AXLE WERE BOTH FAULTY WHICH RESULTED IN THE TIRE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 FOREST RIVER CARGO MATE- CLIMAX, NC
TL* THE CONTACT OWNS A 2008 FOREST RIVER CARGO MATE. THE CONTACT STATED THAT THE TIRES ON HER VEHICLE BLEW OUT. THE RV WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 35,000. THE CONSUMER WAS INFORMED THE AXLES WERE FAILING. THE AXLES WERE CAUSING THE TIRES TO WEAR ON THE INSIDE PREMATURELY AND ALSO CAUSING STRESS ON THE BEARING AND SEALS. UPDATED 03/12/13.....UPDATED 03/27/13 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 FOREST RIVER SANDPIPER- WILDOMAR , CA
TL* THE CONTACT OWNS A 2004 FOREST RIVER SANDPIPER SPORT TRAILER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ALL THREAD BOLT THAT HELD THE PROPANE TANKS BECAME UNSCREWED AT THE BASE OF THE FRAME. AS A RESULT, THE PROPANE TANKS BECAME LOOSE, ROLLED OFF THE VEHICLE AND UNDER THE TRAILER. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY STATED THAT IT WAS SOMETHING THAT THE CONTACT NEEDED TO CONTINUOUSLY CHECK TO MAKE SURE IT WAS NOT BECOMING LOOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 2/12/13 *CN UPDATED 02/15/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 FOREST RIVER BERKSHIRE- FORT MYERS, FL
TL* THE CONTACT OWNS A 2008 FOREST RIVER BERKSHIRE MOTOR HOME. THE CONTACT STATED THAT THERE WERE FOUR SLIDES ON BOTH SIDES OF THE MOTOR HOME AND THE HYDRAULIC HOSES FOR THE SLIDES AND LEVELING SYSTEM WERE LEAKING OIL DIRECTLY THROUGH THE FABRIC OF THE HOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 10,500. UPDATED 12/20/12 *CN UPDATED 1/9/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FOREST RIVER CEDAR CREEK- STAN HOPE, NJ
TL* THE CONTACT OWNS A 2011 FOREST RIVER CEDAR CREEK TRAILER. THE CONTACT STATED THAT THE OUTSIDE SHELL STARTED TO EXPAND. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE SUB-FRAME STARTED TO BEND AND THE WELDS WERE NOT STRONG ENOUGH. THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO PULL THE OUTER SHELL OFF AND THEN ADD MORE WELDS TO THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE TRAILER DID NOT CALCULATE MILEAGE. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FOREST RIVER WOLF PACK- ROCKFORD, IL
CPSC#I12B0122A. 5TH WHEEL R.V. CONSUMER STATED THAT WHILE DRIVING THE REAR WHEEL AND TIRE CAME OFF OF THE TRAILER CAUSING IT TO JUMP AND ROCK BACK AND FORTH, CAUSING A LOT OF DAMAGE TO THE CAMPER, INCLUDING THE UNDER SIDE, BUCKLING THE INTERIOR WALL, SPLITTING SEAMS IN THE PANELING ON THE INTERIOR AND MISC CRACKS IN THE INTERIOR PANELING. *LN
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2009 FOREST RIVER SANDPIPER- MURFREESBORO, TN
TL* THE CONTACT OWNS A 2009 FOREST RIVER SANDPIPER TRAILER WITH HERITAGE TRAIL TRAC A/P TIRES, SIZE LT235/85R16E. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE HEARD A LOUD ABNORMAL NOISE. AFTER MOVING OFF THE ROADWAY, HE DISCOVERED THAT THE FRONT DRIVER SIDE TIRES EXPLODED. THE SPARE TIRE WAS INSTALLED ON THE VEHICLE. THE DEALER WAS LATER CONTACTED AND THEY ADVISED THAT THEY WOULD REIMBURSE HIM FOR A NEW TIRE. APPROXIMATELY ONE MONTH LATER WHILE DRIVING APPROXIMATELY 50 MPH, THE TREAD SEPARATED FROM THE REAR PASSENGER SIDE TIRE. THE SPARE TIRE WAS INSTALLED. THE DEALER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 12/21/12*LJ UPDATED 1/7/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FOREST RIVER WILDWOOD- WEST MONROE, LA
I HAVE A 2011 FOREST RIVER BLUE RIDGE RV (3025 CABIN EDITION). THIS RV IS EQUIPPED WITH GOODYEAR MARATHON ST235/80R16 TIRES. I PURCHASED THIS RV IN NOV. 6, 2010. DURING OUT RECENT RETURN TRIP FROM MAINE WE HAD A BLOW OUT ON THE PASSENGER SIDE FRONT OF THE RV. I HAD CHECKED THE PRESSURES THROUGHOUT THIS TRIP. DURING EVER STOP I CHECKED THE TIRES FOR HEATING (LASER THERMO GUN). DURING THIS TRIP I HAD NO INDICATIONS OF OVERHEATING OR LOW PRESSURES. (ALL PRESSURE CHECKS WERE TAKEN WHILE THE TIRES WERE COLD DURING THE STAYS AT THE DIFFERENT KOA'S. ON AUG 2, 2012 WHILE TRAVELING ON I-81 IN VIRGINIA WE HAD THIS BLOW OUT. I HAD JUST CHECKED THE TIRES FOR TEMP CHANGES AT THE REST AREA. I CALLED GOOD SAMS TO GET ASSISTANCE IN THE TIRE CHANGE. I THEN MOVED FROM THE I-81 TO A GOODYEAR DEALERSHIP WHERE I HAD THE TIRES REPLACED WITH THE SAME GOODYEAR TIRE. ($213.64 FOR NEW TIRE) WE COMPLETED THE TRIP HOME WITHOUT ANY FURTHER INCIDENTS. I FILED A CLAIM WITH STATE FARM, THE RV WAS DELIVERED TO A REPAIR CENTER WHERE THE COST OF THE REPAIRS WERE $3 663.04 (3 WEEKS IN THE SHOP) BEFORE WE DEPARTED ON OUT NEXT TRIP, WEDNESDAY OCT. 17,2012 I HAD CHECKED ALL OF THE TIRES FOR THE CORRECT PRESSURES, AGAIN COLD, AND ALL TIRES WERE SET TO 80 PSI. ( MY WIFE HAD ME CHECK THESE TIRES AGAIN LATER ON THE 17TH.) WE DEPARTED FOR OUR TRIP OVER TO CANTON, TX. ON THURSDAY OCT. 18, 2012. WE HAD THE 2ND BLOW OUT. THIS TIME ON THE DRIVE SIDE OF THE RV THE REAR TIRE. AT THE LAST REST AREA I HAD CHECKED THE TIRE PRESSURES AND FOR HEATING, ALL LOOKED GOOD. WE WERE AT EXIT 528 ON I-20 JUST 7 MILES FROM OUR DESTINATION. I AGAIN CALLED GOOD SAMS, THE TIRE WAS CHANGED THEN WE PROCEEDED TO THE RV CENTER WHERE WE FOUND 4 OTHER RV'S THAT HAD BEEN CHECKED IN WITH THE SAME ISSUE WITH THE SAME TIRES?? THIS DAMAGE WILL BE ABOUT THE SAME TO REPAIR! NOW IF I FILE THIS ON INSURANCE MY COVERAGE WILL GO UP. GOODYEAR SHOULD BE RESPONSIBLE FOR THE DAMAGES AS NOW THESE TIRES ARE NO LONGER MADE IN CHINA! *TR
Source: NHTSA WEB SITE -
2010 FOREST RIVER ROCKWOOD- ALBUQUERQUE, NM
TOOK TRAILER TO DEALER FOR SERVICE. DEALER FOUND LARGE CRACKS IN FRAME ON LEFT IN FRONT OF WHEELS WHERE SLIDE ROOM MECHANISM PASSES THROUGH FRAME. FRAME IS BENT AND UNSTABLE, UNSAFE TO BE TOWED ON HIGHWAY WITHOUT RISK OF SUDDEN COMPLETE COLLAPSE AND LOSS OF CONTROL OF TRAILER AND TOW VEHICLE. TRAILER WAS NEVER IN AN ACCIDENT. FRAME BROKE SPONTANEOUSLY. THERE WAS NO WARNING OF THIS POTENTIALLY CATASTROPHIC FLAW. FRAME MANUFACTURER, FRAME DISTRIBUTOR, AND TRAILER MANUFACTURER DENY RESPONSIBILITY FOR THIS LIFE-THREATENING DEFECT IN FRAME, WHICH DEALER SERVICE DEPARTMENT FINDS UNDENIABLY VISIBLE.
Source: PORTABLE SAFETY COMPLAINT FORM