FOREST RIVER Complaints

TIRE FAILURE OF TWO KENDA KLEVER A/P TIRES ON MY 2005 CARDINAL 5TH WHEEL ON JULY 11, AND 12, 2008. FIRST FAILURE (LEFT REAR) OCCURRED APPROXIMATELY 6 MILES EAST OF NORTH LITTLE ROCK, AK ON I-40 WESTBOUND AT 4:30 PM CST. SEVERE DAMAGE TO SIDE AND UNDERSIDE OF TRAILER. SECOND FAILURE (LEFT FRONT) OCCURRED APPROXIMATELY 30 MILES NORTH OF MARSHALL, TX SOUTHBOUND U.S. 59 AT ABOUT 1:00 PM CST. SEVERE DAMAGE TO SIDE AND UNDERSIDE WITH ADDITIONAL DAMAGE TO SEWAGE DISPOSAL PIPEWORK. ALL TIRE WERE PROPERLY INFLATED AND DID NOT SHOW SIGNS OF FAILURE (BULGES, CRACKS OR SPLITS) TIRES WERE NOT HOT TO THE TOUCH WHEN CHECKED AT REST AREAS AND FOR FUEL STOPS. THESE TIRES WERE MANUFACTURED IN CHINA, AND WERE RECALLED IN 2007. I WAS NEVER NOTIFIED OF THE RECALL, BY EITHER KENDA (COOPER TIRE) OR FOREST RIVER THE MANUFACTURER OF THE RV. NO PUBLIC NOTIFICATION WAS MADE TO MY KNOWLEDGE. THE TIRE DEALER THAT INSPECTED THE TIRES AFTER THE FAILURES STATED THESE WERE TREAD SEPARATIONS CAUSED BY BELT FAILURES. THE "TYRE GUARD" WARRANTY THAT I PURCHASED AT THE TIME OF PURCHASE OF THE RV HAS STATED THEY DON'T COVER MANUFACTURERS DEFECTS AND HAVE DENIED THE CLAIM. THE TOTAL DAMAGE EXCEEDS $ 4000.00 TO THE RV AND ALL THE TIRES (FAILED AND 3 REMAINING) WERE REPLACED WITH NEW 235-85-R16 GOODYEAR WRANGLER HTS LOAD RATED E TIRES AT A COST OF 4 @ 145.00 EACH AND ONE @ $247.00 (FIRST FAILURE) ALL THE OLD TIRES (5) ARE AVAILABLE AND IN MY POSSESSION. *TR

TL*THE CONTACT OWNS A 2001 FOREST RIVER SALEM 30FKSS RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT PROPERLY COOLING AND SHE SMELLED AMMONIA. ALSO, THERE WAS A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR AND A CRACK IN THE BOILER TUBE WAS PRESENT. THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS DISPLEASED TO DISCOVER THAT THERE WAS A RECALL, BUT NO REMEDY AVAILABLE. THE PART AND RECALL NUMBERS WERE UNKNOWN.

TL*THE CONTACT OWNS A 2002 FOREST RIVER ALL AMERICAN SPORT TRAILER. THE VEHICLE HAS CARLISLE RADIAL TRAIL TIRES, SIZE 245/75R16. APPROXIMATELY ONCE A YEAR FOR SIX YEARS, A TIRE FAILS DUE TO THE WEIGHT OF THE PULL ALONG VEHICLE. THE VEHICLE HAD BEEN INSPECTED APPROXIMATELY FOUR TIMES REGARDING THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE MILEAGE WAS NOT APPLICABLE.

TL*THE CONTACT OWNS A 2000 FOREST RIVER MOTORHOME. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR IS LEAKING AMMONIA. DOMETIC STATED THAT THEY WERE NO LONGER HONORING THE RECALL. UPDATED 10/20/08. *LJ UPDATED 10/21/08.*JB

TL*THE CONTACT OWNS A 2003 FOREST RIVER CHEROKEE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT NOTICED THAT HIS REFRIGERATOR WAS NOT COOLING. HE CALLED A SERVICE MANAGER AND WAS INFORMED THAT THE BOILER WAS LEAKING AND THAT THE DEFECT WAS UNDER A RECALL. A FEW DAYS LATER, THE CONTACT RECEIVED A RECALL NOTICE AND TOOK THE VEHICLE TO A REPAIR SHOP. ONCE AT THE SHOP, HE WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE MADE BECAUSE THE BOILER HAD ALREADY LEAKED. IN ORDER TO PERFORM THE WORK MENTIONED IN THE RECALL, THE BOILER NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT COVERED UNDER THE RECALL. HE CALLED DOMETIC AND THEY AGREED WITH THE MECHANIC. THE REFRIGERATOR IS CURRENTLY NOT WORKING AND HAS NOT BEEN REPAIRED. UPDATED 10/24/08. *LJ THE MANUFACTURER STATED THERE WERE NO LONGER REPLACING BOILERS. UPDATED 10/27/08. *JB

2005 FOREST RIVER CARDINAL TRAVEL TRAILER. DOMETIC REFRIGERATOR RECALL NOTICE. CONSUMER STATES THAT DOMETIC WILL NOT REPAIR THEIR PRODUCT. *NJ THE CONSUMER STATED HIS REFRIGERATOR LEAKED AMMONIA AND STOPPED WORKING. DOMETIC INFORMED THE CONSUMER THAT SINCE THE UNIT WAS INOPERATIVE AND MORE THAN 3 YEARS OLD THEY WERE NOT GOING TO HELP WITH THE REPAIRS. *JB

WINDSHIELDS STRESS CRACK I TOLD BY GLASS SHOPS THAT IT IS A PROBLEM AND THAT THEY WON'T INSTALL THEM I FINALLY FOUND SOMEONE TO INSTALL THEM THEY TOLD ME THAT FOREST RIVER HAS A PROBLEM WITH GEORGETOWN WINDSHIELDS STRESS CRACKING DO TO THE STRUCTURE OF THE MOTORHOMES I DON'T KNOW WHAT TO DO OR WHO TO CONTACT ABOUT THIS OR IF THERE IS SOMETHING ALREADY BEING DONE TO CORRECT THIS PROBLEM . *TR

OWN A DOMETIC REFRIGERATOR IN MY RV. AT THE TIME THE BOILER CRACKED, MY REFRIGERATOR WAS NOT INCLUDED IN RECALL, NOW THAT IT IS INCLUDED, DOMETIC WILL NOT FIX IT BECAUSE MY WARRANTY IS OUT. THE RECALL LETTER DOES NOT STATE ANY INFORMATION ABOUT HAVING A WARRANTY AT THIS TIME ON THE PRODUCT, IT IS THERE DEFECT, NOT MY PROBLEM IF IT TOOK THEM SO LONG TO FIGURE IT OUT. THE POINT IS MY BOILER CRACKED AND LEAK WHICH COULD HAVE CAUSED A POTENTIAL FIRE, NOW SINCE MY WARRANTY IS UP ON MY REFRIGERATOR DOMETIC WILL NOT FIX IT EVEN THOUGH IT IS LISTED IN THE RECALL. I AM NOT SATISFIED WITH THIS ISSUE. WILL HAVE TO LOOK IN TO TAKING FURTHER ACTION IT THEY CAN NOT RESOLVE THIS. *TR

TL*THE CONTACT OWNS A 1999 FOREST RIVER CHEROKEE PULL BEHIND TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FROM DOMETIC. AT THE TIME OF THE NOTICE, THE CONTACT COULD NOT GET TO THE TRAILER BECAUSE OF THE SNOW. ONCE THE SNOW MELTED, SHE WENT TO THE TRAILER TO INSPECT THE REFRIGERATOR AND SEE IF IT WAS INCLUDED IN THE RECALL. DOMETIC STATED THAT THE RECALL EXPIRED IN APRIL OF 2008. THE REFRIGERATOR HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE AND VIN WERE NOT APPLICABLE.

TL*THE CONTACT OWNS A 2004 FOREST RIVER TRAVEL TRAILER. WHILE ACCELERATING AT 35 MPH, THE TRAILER FISHTAILED. BOTH AXLES SEPARATED FROM THE TRAILER. THE WELDING SHOP STATED THAT THERE WERE SUPPOSED TO BE FOUR BOLTS HOLDING THEM TOGETHER, BUT THREE HAD SHEARED AND THE STEEL USED WAS NOT THE APPROPRIATE THICKNESS TO SUPPORT A VEHICLE OF ITS CAPACITY. THERE WERE ONLY TWO WELDS ON THE TRAILER. THE WELDING SHOP HAS ATTEMPTED TO CONTACT THE MANUFACTURER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN SUCCESSFUL. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/24/08. *LJ UPDATED 10/01/08. *JB