FOREST RIVER Complaints

TL*THE CONTACT OWNS A 2007 FOREST RIVER WILDWOOD LE. THE CONTACT STATED THAT HE HAS A RECURRING FAILURE WITH A STRUCTURAL CRACK. THE CRACK IS LOCATED IN THE SIDE WALL THAT SUPPORTS THE SLIDE OUT ROOM. HE STATED THAT IT HAS BEEN REPAIRED TWICE AND IS CURRENTLY AT THE DEALER TO BE REPAIRED AGAIN. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

I PURCHASED A 2004 F37 SANDPIPER FIFTHWHEEL TOY HAULER WITH CARLISLE 235/85/16 LOAD RATING E TIRES. LESS THAN 2,000 MILES ON TRAILER AND NEVER OVER 350 MILE TRIPS. I HAVE HAD TWO TIRES GO FLAT IN TWO SEPARATE 70 MILE CAMPING TRIPS. I NOTIFIED THE DEALER I PURCHASED THE TRAILER FROM ABOUT THE INCIDENT AND THEY FORWARDED THE COMPLAINT TO THE MANUFATURE WHO STATED THE PROBLEM IS NOT THE WEIGHT OF THE TRAILER AND DID NOTHING ABOUT THE FLATS (FOREST RIVER). THE LAST TIME I TRAVELED, 10 MILES FROM MY HOUSE THE 3RD TIRE EXPLODED AT 50 MILES AND HOUR AND TORE THE SIDE APART AND WHEEL WELL OF OUR TRAILER UP WITHIN THE 100 YDRS OR SO IT TOOK ME TO STOP. THE TIRE TOTALLY SEPARATED AND THE TREAD CAME OFF OF THE BELTS. I TOOK THE TRAILER TO THE WEIGHT STATION AND WEIGHED IT TO SEE IF IT WAS OVERLOADED AND IT WAS NOT AT THE TIME. THE TIRES HAD 80 PSI FOR MAX WEIGHT CAPACITY AS PRINTED ON SIDE WALL. AFTER DEALING WITH FOREST RIVER I TOOK THE TRAILER OVER A CERTIFIED SCALE. THE GVWR ON THE TRAILER IS 13,700LBS AND THE GAWR IS 6,000 LBS PER AXEL, I WEIGHED THE TRAILER AT THE AXLE AND IT WEIGHED 10,700 LBS WITH 100 GALLONS OF WATER. NO 4 WHEELERS, NO FLUIDS IN HOLDING TANK AND ABOUT 7 GALLONS OF GAS IN 15 GALLON STATION, NO FOOD AND NO EQUIPMENT. I WAS SOLD A TOY HAULER THAT IS INCAPABLE OF CARRYING THE WATER (100 GAL), FUEL (15 GAL) AND TWO ATV'S AS ADVERTISED WITHOUT BEING OVER THE GVWR. THIS DOES NOT INCLUDE ANY CLOTHING, FOOD, EQUIPMENT OR WASTE IN ANY TANKS. WHAT GOOD IS A TOY HAULER THAT IS ADVERTISED TO HAVE THESE CAPACITIES BUT CANNOT CARRY ANYTHING IN THE TANKS OR YOU HAVE TO LEAVE THE TOYS AT HOME. I HAVE A GARAGE AT HOME. I PURCHASED THE TRAILER TO HAUL A 735LB HARLEY AND ONE ATV AT ABOUT 1,300LBS IN AN EMAIL FROM FOREST RIVER I SHOULD BE ABLE TO CARRY MORE. I DIDN'T DISCONNECT THE TRAILER FROM THE TRUCK TO SEE THE TRUE GVWR BUT AT 10,700 LBS AT THE AXLE, IF I ADD MY MOTORCYCLE AND ATV I AM DONE!!! NO EQUIPMENT, NO FOOD, NO CLOTHING NOTHING!! *TR

TL*THE CONTACT OWNS A 2002 FOREST RIVER GEORGETOWN MOTORHOME. THE CURRENT MILEAGE WAS 15000. THE CONTACT IS COMPLAINING THAT DOMETIC STATED THE PARTS WOULD BE AVAILABLE APRIL 2007. THE PARTS ARE STILL UNAVAILABLE AND THE REFRIDGERATOR HAS NOT BEEN REPAIRED. NO FAILURE HAS OCCURRED.

IMMINENT BLOWOUT AVERTED ON 2004 FOREST RIVER SANDPIPER TRAVEL TRAILER, WHICH WAS MANUFACTURED WITH ALKO-KOBLER AXLES. THE INSIDE OF THE FRONT TIRE ON THE DRIVER'S SIDE WAS WORN SMOOTH, AND THE REAR TIRE ALSO HAD EVIDENCE OF WEAR. TIRES HAVE APPROXIMATELY 4,000 MILES ON THEM. THIS WAS NOTED WHEN WINTERIZING LAST FALL, SO WE BROUGHT IT INTO ARLINGTON RV SALES AS SOON AS WE UNCOVERED THE CAMPER THIS SPRING, NOT TAKING ANY CHANCES ON DRIVING IT FOR PLEASURE. SERVICE TECHNICIAN INDICATED THAT AXLES WERE BENT. ALKO WAS NOT WILLING TO STAND BEHIND PRODUCT, ALTHOUGH OTHER RV OWNERS EXPERIENCED THE SAME PROBLEM. WE WOULD LIKE TO ADD OUR COMPLAINT TO ODI NUMBERS: 10174036, 10174097. SERIOUS ACCIDENTS WILL OCCUR SINCE THE TIRE WEAR WAS NOT READILY APPARENT UNLESS SOMEONE PHYSICALLY CRAWLED UNDER THE TRAILER TO CHECK THE TIRES. PLEASE ACT BEFORE SOMEONE WAS KILLED. ALKO-KOBLER SHOULD BE FORCED TO RECALL THE DEFECTIVE AXLES.*AK

DOMETIC REFRIGERATOR CUSTOMER STATES THAT THE COMPANY DIDN'T RESOLVE THE DISPUTE AND REIMBURSE DAMAGED PROPERTY*CC UPDATE *TR

TL* THE CONTACT OWNS A 2005 FOREST RIVER FLAGSTAFF SUNSEEKER. THE CONTACT COMPLAINED ABOUT TIRES AND BRAKE SYSTEM FAILURES. WHILE DRIVING BETWEEN 40-50 MPH, SHE FELT A VIBRATION WHICH ORIGINATED FROM THE DRIVESHAFT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO THEN SENT IT TO THE COMPANY, WHO DETERMINED THAT THE FAILURE WAS THE CRANK SHAFT SENSOR. THE DEALER REFUSED TO PERFORM THE REPAIR BECAUSE THE SENSOR WAS ALTERED BY THE MANUFACTURER. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE FIRST OCCURRED FIVE DAYS AFTER THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE IS 25,820 , AND FAILURE MILEAGE WAS 25,000. *AK THE CONSUMER STATED THE DEALER WILL NOT COVER UNDER WARRANTY DUE TO THE FACT FRAME HAS BEEN ALTERED. THE CONSUMER PROVIDED MULTIPLE PICTURES OF THE DEFECTS. THE DEALER STATED THAT THE CRUISE CONTROL LIGHT WILL NOT DISPLAY ON DASH. THE DEALER ALSO STATED THAT THE HIGH BEAMS LIGHTS AND LIGHT SWITCH ARE NOT WORKING PROPERLY. THE DEALER STATED REAR RIGHT SIDE TRIM IS TOO SHORT AND FRESH WATER FILL LEAKS. THE CONSUMER IS STATING WOULD LIKE DEALER TO PERFORM THE REPAIRS UNDER WARRANTY. UPDATED 07/06/07 *TR

TL*THE CONTACT OWNS A 2005 FOREST RIVER CARDINAL FIFTH WHEEL, MODEL# 29TS. WHILE DRIVING 55MPH, THE DRIVER OBSERVED THROUGH THE REAR VIEW MIRROR THAT THE TREAD OF THE RIGHT DRIVER SIDE TIRE SEPERATED FROM THE WHEEL. THE TREAD OF THE TIRES ALSO DAMAGED THE VEHICLE. GOOD SAM ROAD SIDE ASSISTANCE REPLACED THE TIRE WITH THE OWNERS SPARE TIRE. AFTER DRIVING TWENTY MILES, THE SECOND REAR TIRE TREAD SEPERATED FROM THE VEHICLE. THE TIRES WERE KENDAL KLEVE AP TIRES, DOT# 7Y9J, AND SIZE LT235/85R16. GOOD SAMS ROAD SIDE ASSISTANCE WAS NOTIFIED AGAIN; HOWEVER, THE TIRE WAS REPLACED AT THE OWNERS EXPENSE. AFTER REACHING HIS DESTINATION, THE DEALER REPLACED ALL FOUR TIRES. THE MANUFACTURER STATED THAT THEY DON'T USUALLY REIMBURSE SECOND OWNERS. THE WEATHER WAS NOT A FACTOR.

TL*- THE CONTACT OWNS A 2007 FOREST RIVER WILDCAT, 27 RL SE, 5TH WHEEL TRAILER. THE RV WAS PURCHASED IN DECEMBER 2006 AND SINCE THEN HE OBSERVED THAT THE ACTUAL WEIGHT WAS MORE THAN THE WEIGHT LISTED ON THE STICKER. THE PICK UP TRUCK WAS UNABLE TO TOW THE RV. THE CAB SCALES WERE ACCURATE, AND ALSO INDICATED THAT THE STICKER WEIGHT WAS INCORRECT. FOREST RIVER, THE MANUFACTURER AGREED TO MAIL HIM A CHECK AND REPURCHASE THE VEHICLE, HOWEVER, THE DEALER A WANTED TO SELL HIM ANOTHER RV WHICH WEIGHED LESS. AND BELIEVED THAT THE COST SHOULD BE SHARED EQUALLY BETWEEN THE CONTACT, THE MANUFACTURER, AND THE DEALER. THE CONTACT CURRENTLY DID WANT TO PULL THE TRAILER BECAUSE IT WEIGHT TOO MUCH AND WAS A SAFETY RISK. *AK

DOMETIC REFRIGERATOR RECALL - WON'T REPLACE ANYTHING UNTIL THE MIDDLE OF APRIL. WHICH MEANS OUR CAMPER HAS NO REFRIGERATOR IS OUT OF COMMISSION!!! THIS SHOULD BE FIXED IMMEDIATELY. *JB

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, THE RPM'S SLOWED, CAUSING THE ENGINE TO HESITATE THEN STALL, SOUNDING AS THOUGH THERE WAS A VAPOR LOCK. THE ENGINE STARTED AFTER 20-30 MINUTES. THE STALLING HAPPENED ON 7 OCCASIONS ON DIFFERENT ROAD CONDITIONS, NO MATTER THE FUEL LEVEL, ALTHOUGH MOSTLY WITHIN 10 MILES AFTER BEING FILLED UP. THE SERVICE DEALER REPLACED THE FUEL FILTER, FUEL PUMP AND A FUEL SENSOR ON THREE SEPARATE VISITS, WITHOUT FIXING THE PROBLEM. THE MANUFACTURER HAD NOT BEEN CONTACTED.