FOREST RIVER Complaints

On 10/17/2025 while parked at Bethpage Campground in Urbanna, VA, the roof of our RV caught fire. The fire alarms did not sound the only indication was smoke filling the RV. Thankful this was during the day and we were awake. I felt the walls finding nothing hot then went outside and discovered the roof was on fire. I grab the fire extinguisher and climbed the ladder onto the roof and began putting out the fire. Attached are the pictures that show that there are screws/nails and a metal piece that goes through the wiring which caused the fire. I contacted Forest River and was told they would not cover any damages even though it was a manufacture defect and could have ending catastrophically if my family had been asleep.

Component: Interior trim – driver-side sofa/dinette slide Georgetown 2024 5 Series 36B5 Complaint Description: The driver-side sofa/dinette slide trim in my 2024 Georgetown 5 Series 36B5 has detached and fallen into the coach interior on two separate occasions, creating a serious safety hazard. The first incident occurred while the vehicle was stationary. The trim fell inside the coach and narrowly missed my two-year-old child. This could have resulted in serious injury. The unit was repaired by Camping World under warranty. The second incident occurred while the vehicle was in motion. The same trim detached again, this time breaking through the screen door across from it in the living area, narrowly missing my head as passenger. This caused loud noise, panic, and a major distraction to the driver. It frightened our dog and created a near-crash situation. As the front passenger, I attempted to secure the falling trim to prevent it from striking our child passengers and nearly cut my hand on the broken material in the process. This is a repeat failure of the same component after repair, indicating a potential design, installation, or manufacturing defect. An interior component becoming a projectile while driving presents a serious safety risk to occupants. I am requesting that this issue be reviewed as a potential vehicle safety defect affecting this model. Please also note that Camping World is working with Ford to fix a clerical error on this model which is a 2024 NOT a 2023. I have reported these issues to both Forest River and Camping World. Currently awaiting resolution.

The contact owns a 2014 Forest River Georgetown RV. The contact received notification of NHTSA Campaign Number: 24V913000 (EXTERIOR LIGHTING); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the amber turn signal lens had an undersized reflective surface and did not comply with Federal Motor Vehicle Safety Standards.

The contact owns a 2025 Forest River Flagstaff RV equipped with a Magic Chef 21-inch Built-In Range Oven, Model Number: MCFR21TTB2. The contact stated that while his wife was cooking, the stove's glass top cover exploded into pieces and shattered in her face. No injuries were sustained, and no medical attention was received. The dealer was made aware of the failure; however, the RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2022 Forest River Sandstorm Toy Hauler trailer equipped with API Tires, Tire Line: Gladiator QR25-TS, Tire Size: ST225/75/R15, DOT Number: 1FFTCHRD4. The contact stated that while stopping to refuel it was discovered that the front passenger’s side tire had expanded and there were bubbles and tread separation. The following day after driving, the contact discovered that the rear passenger’s side tire had experienced the same failure. The cause of the failures was not yet determined. The manufacturer was notified of the failures. The local dealer was not contacted. The failure mileage was 3,000.

The contact owns a 2025 Forest River Aurora Trailer. The contact stated that while his son was towing the trailer at an undisclosed speed, the front driver’s side wheel and the passenger’s side front wheels separated from the axle, causing the trailer to drag on the road. The contact stated that his son sent pictures that showed the six wheel lugs on both wheels had sheared off. The contact stated that his son had not taken the trailer to a local dealer or independent mechanic. The trailer was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2018 Forest River Columbus. The contact stated that the pin box behind the tow area had sidewall separation from the frame of the trailer. The trailer was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2025 Forest River Rockwood. The contact stated there were tears developing on the awning on the passenger’s side of the trailer. The contact stated the awning was approximately 20 feet long and the largest tear was located towards the rear of the RV where the awning was attached to the trailer. The tear was approximately 41 inches long. The contact inspected the front of the awning and found a smaller tear of approximately 2 inches, which was also located where the awning was attached to the trailer. The contact stated that after activating the awning to retract into the travel position, the contact became aware that the two arms supporting the awning had not fully retracted and were not seated in the slots designed for the arms to retract. The contact stated that there was a gap of several inches between the support arms and the side of the trailer. The contact linked the tears to the failure of the support arms. The contact had not taken the vehicle to a local dealer or independent mechanic. The trailer was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The contact purchased the trailer in 2024, and the trailer was not covered while not in use. The failure mileage was approximately 4,000.

The contact owns a 2018 Forest River Rockwood. The contact stated that the RV appeared to be leaning toward the right side over the tire. While the RV was parked, the contact inspected the RV and crawled under the RV and noticed that the frame had several cracks. The contact found two cracks on the right side of the frame above the axle and one crack on the left side above the axle. The RV was taken to the dealer where it was confirmed that the frame had cracks above the axle. The dealer informed the contact that the RV could not be repaired and was a total loss. The contact notified the insurance company, who declined to file a report due to the damage being a factory defect. The RV remained at the dealer unrepaired. The manufacturer was notified of the failure.

The contact owns a 2021 Forest River XLR. The contact stated that while the trailer was parked, the contact noticed that the driver's side straps holding the water tank had detached. Additionally, the contact stated that the water tank detached and fell on the ground. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under the recall. The trailer was not diagnosed or repaired by an independent mechanic or dealer. The failure mileage was unknown.