FOREST RIVER Complaints

GLASS PANELS ATTACHED TO THE CABINET DOORS WILL FALL AND BREAK WITHOUT WARNING. THE CAMPER WAS PARKED, LEVEL, AND THE AIR CONDITIONING HAD BEEN RUNNING FOR 2 DAYS. THE CABINET HAD BEEN OPENED SEVERAL TIMES THROUGHOUT THE WEEKEND. THE GLASS PANEL WAS NOT LOOSE BUT POPPED OUT UNEXPECTEDLY WHEN THE CABINET DOOR WAS OPENED AND SHATTERED ON THE FLOOR SPREADING SHARDS AND PIECES OF GLASS THROUGHOUT THE CAMPER. I HAD SENT THIS TOPIC TO FOREST RIVER PERSONNEL PREVIOUSLY.

WE BOUGHT 2020 R-POD 172 OFF ROAD PACKAGE TRAVEL TRAILER IN DEC OF 2019 TO BE TAKEN TO PRIMITIVE CAMPGROUNDS. THIS IS WHAT HAPPENED TO IT WHEN WE TOOK IT ON A 25 MILE COUNTY ROAD IN MONTANA. IT WAS TOWED AT A AVERAGE SPEED OF 10 TO 20 MILES AN HOUR ON THE TRIP TO THE CAMPGROUND: THE REFRIGERATOR BROKE LOOSE FROM THE 4 SCREWS HOLDING IT AND SLIDE BACK, LUCKILY THE PROPANE LINE DIDN'T BREAK OFF, ALSO THE REFRIGERATOR HAD BEEN IN FOR WARRANTY WORK IN JANUARY 2020 BECAUSE THE REFRIGERATOR WAS MOUNTED IN FROM THE FACTORY. THE EXIT DOOR GOT STUCK AND WE HAD TO CRAWL OUT THE EMERGENCY EXIT WINDOW. THE CIRCUIT BREAKER PANEL FELL OUT OF THE WALL. THE MICROWAVE BROKE LOOSE FROM THE 4 TINY SCREWS HOLDING IT IN PLACE. THE SINK WAS JUST SCREWED UP TO THE BOTTOM OF THE COUNTER TOP WITH THREE WOOD SCREWS WHICH BROKE THE COUNTER AND FELL DOWN. THE THREE WINDOW VALANCES BROKE LOOSE AND WERE HANGING DOWN. THE ELECTRIC BRAKE WIRES ON THE RIGHTHAND HUB FELL OUT OF THE SPLICES. THE TOP CABINET ABOVE THE SINK WOULD HAVE FELL DOWN BUT I HAD BUILT A SHELF UNDER IT BEFORE WE LEFT ON OUR EXCURSION. EVERYTHING THAT BROKE OR FELL OFF ON THIS TRIP COULD HAVE BEEN ELIMINATED IF FOREST RIVER WOULD HAVE JUST TOOK A LITTLE TIME TO EVALUATE THEIR MANUFACTURING PROCESS, BUT I GUESS THEY ARE MORE INTERESTED IN GETTING THEM OUT TO THE DEALER TO SELL THEN PRODUCING A QUALITY PRODUCT.

THIS WAS THE FIRST ROAD TRIP WITH OUR NEW 2020 FOREST RIVER LEGACY TRAILER, 19RBLE. WE WERE TRAVELING DOWN THE HIGHWAY UNDER THE SPEED LIMIT, APPROXIMATELY 68 MPH. CLEAR DAY, WITH APPROX. 35-40 MPH WINDS. NO TRAFFIC IN FRONT OF US. WHILE DRIVING, THE SLIDE PROTRUDED ABOUT A FOOT FROM THE TRAILER WHILE AT HIGHWAY SPEED. THE FRONT WINDOW OF THE TRAILER HAD BLOWN OUT AND THE PRESSURE FROM THE WIND INTO THE TRAILER FORCED THE SLIDE TO PUSH OUT, MAKING FOR A VERY DANGEROUS SITUATION WHILE DRIVING. THERE WAS NO ROAD DEBRIS OR FOREIGN OBJECTS THAT COULD HAVE CAUSED THE WINDOW TO SHATTER. WE DID NOT IMMEDIATELY REALIZE WHY THE SLIDE HAD PUSHED OUT WHILE DRIVING. WE FORCED THE SLIDE BACK IN, AND ATTEMPTED TO GO DOWN THE ROAD AGAIN. SLIDE PUSHED OUT AGAIN. WE REALIZED THE PRESSURE OF THE WIND FROM THE BROKEN WINDOW WAS FORCING THE SLIDE TO PUSH OUT. WE STOPPED, OPENED THE WINDOWS IN THE TRAILER TO ALLOW THE AIR TO FLOW THROUGH THE TRAILER WHICH THEN PREVENTED THE SLIDE FROM PUSHING OUT UNTIL WE COULD STOP SOMEWHERE SAFELY AND SECURE A COVER FOR THE FRONT WINDOW. THE 2020 TRAILER IS THE FIRST YEAR TO HAVE THE FRONT WINDOW. THE WINDOW SHOULD NOT HAVE SHATTERED. IN ADDITION, THE SLIDE CERTAINLY SHOULD NOT HAVE BEEN ABLE TO PUSH OUT FROM THE FORCE OF THE WIND. WE WERE VERY FORTUNATE NO ONE WAS HURT. THE SLIDE IS COMPLETELY DAMAGED. THIS HAS BEEN REPORTED TO FOREST RIVER, BUT THEY HAVE NOT GIVEN US AN EXPLANATION OR AGREED TO REPAIR ALL THE DAMAGE TO THE TRAILER. THIS IS A DESIGN OR INSTALLATION DEFECT BY THE MANUFACTURER BOTH FOR THE WINDOW AND THE SLIDE. THE WINDOW SHOULD NOT SHATTER LIKE IT DID AND THERE SHOULD BE SAFEGUARDS TO ENSURE THAT UNDER NO CIRCUMSTANCES THE SLIDE SHOULD EXTEND WHILE DRIVING! FRONT WINDOWS IN TRAILERS SHOULD BE EQUIPPED WITH SOME SORT OF ATTACHABLE COVER TO PREVENT THIS FROM HAPPENING.*DT*JB*DT*JB

I'VE HAD THE PROBLEM OF FISHTAILING WITH MY FOREST RIVER 2020 ROCKWOOD ULTRA LITE, MODEL 2608BS TRAILER, WHEN TOWING ON THE HIGHWAY. I BELIEVE THE AXLES ARE MOUNTED TOO FAR FORWARD CAUSING A SWAY PROBLEM WHEN WEIGHT IS PLACED AT THE BACK END OF THIS MODEL. SAFETY AND ENGINEERED DESIGN OF THIS MODEL SHOULD BE INVESTIGATED. THE FRESH WATER TANK HOLDS 60 GALLONS AND IS DEFINITELY AT THE REAR BEHIND THE AXLES. I DO FILL THE 60 GALLON FRESH WATER TANK @ 8.345 LBS. PER GALLON WHICH MEANS I CARRY A MINIMUM OF 500 LBS. OF FLUID. THE BLACK WATER TANK HOLDS 45 GALLONS AND ONE OF THE GRAY WATER TANKS (WHICH I ESTIMATE) HOLDS 45 GALLONS ARE BOTH BEHIND THE AXLES. SO, THESE TWO TANKS COMBINED WITH THE WEIGHT OF THE FRESH WATER TANK MEANS AT LEAST 150 GALLONS COULD BE HELD NEAR THE REAR WHICH EQUATE TO 1250 LBS. OF WEIGHT IF ALL WERE FULL. THE LARGEST STORAGE AREA IS AT THE REAR OF THIS TRAILER AND ACCESSED THROUGH AN EXTERIOR COMPARTMENT DOOR. HEAVY TOOLS, COOKING GRILLS, ELECTRIC CORDS, WATER HOSES, ETC CAN BE CARRIED IN THIS COMPARTMENT. THE BEDROOM IS AT THE BACK OF THIS TRAILER; PERSONAL ITEMS, CLOTHING, ETC ADD WEIGHT BEHIND THE AXLES. A HITCH-MOUNTED CARGO CARRIER AT THE REAR LOADED WITH EQUIPMENT COULD CAUSE MORE SWAY. MY VEHICLE HAS SUFFICIENT TOWING CAPACITY AND IS PROPERLY SET UP INCLUDING AN ANTI-SWAY BAR YET THERE IS TOO MUCH SWAY. I AM AWARE OF VARIABLES THAT CAN CAUSE SWAY WHEN TOWING, I.E. WIND GUSTS, TRACTOR TRAILERS PASSING; THESE ARE TO BE EXPECTED. I ATTRIBUTE MUCH OF THE SWAY TO THE AXLES BEING TOO FAR FORWARD WHICH HAS BEEN ONGOING WHEN I TOW THE TRAILER WHICH BEGAN OCTOBER 18, 2019. I AM THE ORIGINAL PURCHASER OF THIS FOREST RIVER 2020 ROCKWOOD ULTRA LITE TRAVEL TRAILER, MODEL 2608BS. IT WAS NEWLY DESIGNED AND MANUFACTURED FOR THE 2020 MODEL YEAR. I PURCHASED IT IN SEPTEMBER 2019 FROM ALOHA RV NORTH IN BERNALILLO NM.*DT*JB

THE ALUMINUM WHEELS BEING USED ON THE FOREST RIVER CHEROKEE BUILT TRAVEL TRAILERS ARE DEFECTIVE. THE WHEELS HAVE PIN HOLES WHICH ALLOW AIR TO ESCAPE AND CAN CAUSE AN OUT OF CONTROL CONDITION AT HIGHWAY SPEEDS. AIR SLOWLY LEAKS OUT OF THE TIRES WHILE YOU ARE DRIVING AT HIGHWAY SPEEDS. THE WHEELS HAVE A CASTING OF DOT-T MADE IN CHINA BY SR WHEELS.

HAD CASTLE ROCK TIRE ST225/75R15, THIS PAST WEEKEND 7/17/20, WHILE DRIVING ON I40, THE FIRST 5 MILE THE FIRST TIRE EXPLODED, 38 MILE FURTHER DOWN THE ROAD ANOTHER TIRE EXPLODED. THEN WHEN PARKED AT THE HOME THE SPARE TIRE EXPLODED AND IT WAS JUST LAYING IN THE BED OF MY TRUCK. I HAVE REMOVED AND REPLACED ALL FOR OF THE TIRE FROM MY RV. I DIDN'T KEEP THE OTHER TWO TIRE AS PROOF.*DT*JB

TL* THE CONTACT OWNS A 2019 FOREST RIVER SALEM TRAILER. THE CONTACT STATED THAT THE RV WAS TILTED AND THAT ONE SIDE WAS LOWER THAN THE OTHER. THE CONTACT STATED THAT THEY NOTICED THE LEAK SPRINGS HAD FAILED ON PASSENGER SIDE OF THE VEHICLE CAUSING THE TIRE TO HIT THE ROAD. THE CONTACT HAD NOT TAKEN THE TRAILER TO THE DEALER DUE TO THEM NOT PURCHASING THE TRAILER AT THAT PARTICULAR DEALER. THE MANUFACTURER WAS MADE AWARE, HOWEVER, THEY HAD NOT RECEIVED A RESPONSE AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2017 FOREST RIVER GEORGETOWN. THE CONTACT NOTICED THAT THERE WAS WATER LEAKING FROM THE ROOF ENTERING THROUGH THE DRIVER'S SIDE WALL. THE VEHICLE WAS TAKEN TO HITCH RV - DELAWARE (2152 BAY RD, MILFORD, DE 19963) WHERE IT WAS DIAGNOSED THAT THERE WAS A PART MISSING FROM THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, THE CONTACT WAS UNABLE TO SPEAK TO ANYONE. THE APPROXIMATE FAILURE MILEAGE WAS 850.

SPRING SHACKLE TORN AWAY FROM FRAME AND MULTIPLE CRACKING IN FRAME ON BOTH SIDES WHERE AXLES ATTACH. CROSS MEMBER WELDS IN SAME AREA ALSO FAILED. CRACKS WHERE FOUND DURING ROUTINE MAINTENANCE.

TL* THE CONTACT OWNS A 2021 FOREST RIVER FORESTER. THE CONTACT STATED THAT THE MOUNTING BOLT ON THE DRIVER'S SEAT BELT PILLAR DETACHED WHILE ATTEMPTING TO USE THE SEAT BELT. THE MANUFACTURER WAS INFORMED OF THE FAILURE VIA EMAIL. THE MANUFACTURER INFORMED THE CONTACT TO REPAIR THE RV AT HIS OWN EXPENSE OR TO HAVE THE RV TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE RV WAS NOT TAKEN TO BE REPAIRED. THE FAILURE MILEAGE WAS 870.