FOREST RIVER Complaints

JUNE 8, 2017, WE WERE TRAVELING SOUTHBOUND ON I-15 IN CENTRAL UTAH. WE WERE TRAVELING AT OR NEAR 60 MILES PER HOUR, WHEN THE VINYL ROOF SEPARATED FROM THE TOP FRONT OF OUR TRAILER. WE IMMEDIATELY STOPPED AT THE 1ST OFF RAMP WE COULD SAFELY GET TOO, AND SECURED IT WITH ROPES TO PREVENT ANY HAZARD TO THE PUBLIC. AT THE TIME OF THIS ROOF FAILURE WE HAD LESS THAN 900 MILES OF ACTUAL HIGHWAY USE. IF WE WOULD HAVE CONTINUED ON WITHOUT SEEING THE PROBLEM THE ROOF COULD HAVE BLOWN COMPLETELY OFF, POSSIBLY BLINDING OTHER MOTORISTS, RESULTING IN POSSIBLE DEATH OR INJURY TO THE PUBLIC. THE MANUFACTURER (FOREST RIVER TRAILERS) HAS COMPLETELY DENIED ANY AND ALL RESPONSIBILITY FOR THESE FAILURE. SINCE OUR INCIDENT, WE HAVE SEEN MANY OTHER FOREST RIVER TRAILERS THAT THIS HAS HAPPENED TO. THIS FAULTY PRODUCT HAS THE POTENTIAL OF CAUSING INJURY OR DEATH TO THE TRAVELING PUBLIC. I BELIEVE THAT THE ROOT CAUSE OF THE VINYL ROOF BECOMING DELAMINATED IS DUE TO THE CHEAP PRESSBOARD SUB-ROOF. THE PRESSBOARD HAS A VERY UNEVEN SURFACE, ALLOWING ONLY PORTIONS OF THE STICKY VINYL FABRIC TO ADHERE. THE REASON I AM BRINGING THIS TO YOUR ATTENTION IS TO HOPEFULLY PREVENT ANYONE ON THE PUBLIC HIGHWAYS FROM LOSS OF LIFE DO TO SUCH A POTENTIAL SAFETY HAZARD.

TL* THE CONTACT OWNS A 2016 FOREST RIVER HERITAGE GLEN 337BAR RV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT AN RV PARK PLUGGED INTO THE ELECTRICAL OUTLET WITH THE AIR CONDITIONING ACTIVATED. SUDDENLY, THE RV CAUGHT ON FIRE. WHEN THE CONTACT OPENED THE DOOR OF THE FIFTH WHEEL, THE FIRE HAD EXTINGUISHED ITSELF AND SMOKE FILLED THE INTERIOR. THE CONTACT UNPLUGGED THE ELECTRICAL CORD. THE CONTACT FOUND AN ELECTRICAL CIRCUIT BOARD COMPLETELY BURNED. THE FIFTH WHEEL WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THERE WAS NO MILEAGE. *DT CARFAX CANNOT PROCESS THIS REQUEST. VIN INVALID. UPDATED 12/07/18*JB

THIS TRAVEL TRAILER CAUGHT FIRE IN OUR DRIVEWAY AND BURNT. NO APPLIANCES WERE ON. THERE HAVE BEEN 3 FIRE INVESTIGATORS THAT HAVE SEARCH FOR THE CAUSE AND HAVEN'T BEEN ABLE TO IDENTIFY HOW OR WHY IT BURNT. WE OWNED THE TT FOR AROUND 550 DAYS, IT WAS IN THE REPAIR SHOP FOR AROUND 150 DAYS AND WE USED IT FOR 30 DAYS. BECAUSE THE INVESTIGATORS COULD NOT IDENTIFY THE ABSOLUTE CAUSE OF THE FIRE, THE MANUFACTURER CLAIMS THAT THEY ARE NOT AT FAULT. TRAILERS DO NOT SPONTANEOUSLY COMBUST UNLESS THERE IS A DEFECT IN THE MATERIALS OR WORKMANSHIP.

2016 GEORGETOWN RV. CONSUMERS WRITE WITH CONCERNS FOR FRONT WINDOWS CLOUDING DUE TO MOISTURE. *AS *JS

2018 FOREST RIVER FIFTH WHEEL TOY HAULER. CONSUMER WRITES WITH REGARD TO MALFUNCTIONS WITH VEHICLE AND REQUEST REIMBURSEMENT. *AS THE CONSUMER STATED THE REFRIGERATOR FELL OUT OF THE WALL AND ONTO THE COUCH WHILE DRIVING. THE TOILET SET UP CAUSED IT TO BECOME CLOGGED EACH TIME IT WAS FLUSHED. THE PROPANE CIRCUIT BOARDS NEEDED TO BE REPLACED TWICE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE CIRCUIT BOARDS. *JS

2017 WOLF PACK TOY HAULER. CONSUMER WRITES IN REGARD TO CONSUMER PROTECTION ACT AND SETTLEMENT RESPONSE. *AS *TR

BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB

GOOD YEAR MARATHON ST235/80R16LRE. ON 4 SEPTEMBER 2018 WHILE RETURNING FROM A LABOR DAY TRIP, LEFT REAR AXLE GOODYEAR MARATHON TIRE BLEW OUT. AT THE TIME WE WERE TRAVELLING EAST ON I-10. THE BLOWOUT HAPPENED AT MILE MARKER 327. HAPPENED AT APPROX. 11:15 AM. WEATHER WAS WARM WITH SCATTERED SHOWERS. PAVEMENT AT LOCATION WAS DRY. AFTER ROADSIDE ASSISTANCE TO PUT MY SPARE ON, CONTINUED ON I-10, APPROX. 4 MILES (MM 331) WHEN THE RIGHT SIDE REAR AXLE GOODYEAR MARATHON TIRE TREAD SEPARATED. SAME ROAD CONDITIONS. TIRES HAVE APPROX. 2000 MILES ON THEM. PURCHASE 5TH WHEEL JANUARY 2017. 7 TRIPS WITHIN STATE OF FLORIDA

WE HAVE A 2017 CARDINAL 5TH WHEEL, AND IN JUNE 2018 WE GOT BACK FROM CAMPING AND WHILE IN TRAILER EMPTYING OUR THINGS OUT WE HEARD A LOUD BAND. IT ENDED UP BEING THE DRIVER SIDE FRONT GOOD YEAR MARATHON ST TIRE THAT BLEW DUE TO A LARGE BULGE ON THE INNER SIDE OF THE TIRE. WE CALLED GOODYEAR AND THEY SAID TO FIND A GOODYEAR PLACE TO HAVE THEM REPLACE AND THE DEALER COULD DEAL WITH THEM. WE ARE STILL WAITING FOR OUR REFUND. NOW SEPT 8TH 2018 DRIVING HOME TO CA FROM UT WE PULLED INTO JEAN NV TO GET FUEL AND I NOTICED A BULGE ON THE INNER SIDE OF THE FRONT PASSENGER TIRE. WE PUT THE SPARE ON AND CONTINUED ON THE ROAD. WE PULLED OVER ON THE 58 FRWY IN BARSTOW AND CHECKED TIRES AND ALL WAS WELL. WE CONTINUED ON AND WE EXITED OFF THE 58 IN MOJAVE A CAR CAME BY AND SAID WE WERE ON OUR RIM. WE PULLED OFF THE ROAD AND IT WAS THE REAR PASSENGER SIDE TIRE. THIS HAD CAUSED DAMAGE TO THE SKIRT OF TRAILER, WHEEL WELL. LUCKILY THERE WAS A 24 HOUR TRUCK AND TIRE PLACE, THEY SAID THEY WOULD FIND SOMETHING TO GET US HOME SINCE WE WERE ONLY 20 MINS. AWAY FROM HOME. WE PAID THEM $80 FOR THE USED TIRE AND RIM THEY FOUND IN THEIR SHOP TO GET US HOME. ONCE WE GOT HOME AND PULLED THE SLIDES OUT WE FOUND AND TIRE FLAKES WERE INSIDE THE TRAILER, PIECES OF TIRE STUCK UNDER THE SLIDE, AND DAMAGE TO THE FIBERGLASS. OUR INSURANCE COMPANY IS GOING AFTER GOODYEAR SINCE THIS IS THE 3RD TIRE TO HAVE A PROBLEM. THERE NEEDS TO BE A RECALL ON ALL THESE MARATHON ST TIRES. GOODYEAR NEEDS TO PUT SAFETY AS A PRIORITY, AS IF THEIR OWN FAMILY WAS DRIVING WITH THESE TIRES

DAMAGED WIRING BEHIND CEILING AND WALL PANEL IN THE TRAVEL TRAILER BEDROOM. A SCREW WAS RUN THROUGH THE 110V WIRING IN THE CEILING. A 110V WIRE WAS PINCHED BETWEEN TWO STUDS IN THE FRAME A 110V WIRE HAD DAMAGED INSULATION NEAR INTERSECTION OF THE CEILING AND WALL THE SERVICE REP AT THE DEALERSHIP INDICATED THAT THIS REPRESENTED MAJOR DANGEROUS PROBLEM AND WAS A FIRE HAZARD. FORTUNATELY THERE WAS ONLY A POTENTIAL FOR FIRE AND NO ACTUAL INCIDENT AROSE FROM THESE CONSTRUCTION DEFECTS. I DO NOT HAVE A PICTURE OF THE SCREW THROUGH THE WIRE, THE SERVICE DEPARTMENT ONLY PROVIDED ME WITH THE TWO ATTACHED PHOTOS. I ALSO HAVE A VOICEMAIL FROM THE SERVICE DEPARTMENT DETAILING THE EXTENT AND RISK POTENTIAL OF THIS DEFECT, BUT IT IS OF A FILE TYPE THAT CANNOT BE UPLOADED. I'M HAPPY TO PROVIDE THAT RECORDING AS WELL IF ANOTHER SUBMISSION METHOD IS AVAILABLE.