FOREST RIVER Complaints

OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.

RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING

TRAVELING ON HIGHWAY AT 50 MILES PER HOUR THE FRESH WATER TANK WHICH WAS HALF FULL IN MY 5 TH WHEELER, THE CROSSMEMBER THAT HOLDS TANK SHEARED THE 2 6MM SELF DRILLING SCREWS THAT HOLDES THE CROSSMEMBER TO CHASSIS THE CROSSMEMBER HAD PROVISION FOR 4 SELF DRILLING SCREWS BUT ONLY 2 HAD BEEN INSTALLED AT THE FACTORY RESULT WAS HALF FULL WATER TANK SKIDDING ALONG THE HIGHWAY WITH THE CROSSMEMBER LUCK NO CARS OR MOTORCYCLE WERE CLOSE OR IT COULD HAVE CAUSED A ACCIDENT

BOUGHT A 2015 ROCKWOOD IN NOV.2014. PREPARED IT FOR MY 1ST OUTING APRIL 2015. HOOKED WATER HOSE FOR FRESH WATER. WAS NOT CONNECTED INSIDE UNIT. FLOODED MY R.V. CAMPING WORLD OF NORTH LITTLE, AR.(DON'T PURCHASE ANYTHING FROM CAMPING WORLD) SAID IT WAS FOREST RIVERS PROBLEM. HAD OTHER ISSUES, WOOD FLOORING DAMAGED, WATER IN FLOOR VENTS HAVE MOLD. CANNOT FIND AN ATTORNEY TO HELP WITH ISSUE. KEPT MY R.V. FOR A YEAR FOR REPAIRS. ONLY ABLE TO USE IT TWICE DURING THAT YEAR

18 APRIL 2017, AFTER AN APPROXIMATELY 5-MILE DELIVERY TRIP TO OUR HOME IN AYR, ONTARIO WITH A NEW CAMPER TRAILER, THE FRONT RIGHT CORNER OF THE CAMPER BODY WAS FOUND TO BE COMING LOOSE FROM ITS CHASSIS. THREE WOOD SCREW FASTENERS HAD WORKED THEIR WAY OUT AND SEVERAL ACROSS THE FRONT OF THE CHASSIS HAD NEVER BEEN INSTALLED. PRIOR TO A PENDING 3-MONTH JOURNEY, THE DEALER REPLACED ALL CHASSIS-TO-BODY FASTENERS WITH MORE SUBSTANTIAL ONES OF LARGER DIAMETER. LATE JUNE, ON SUBSEQUENT INSPECTION IN GLACIER NATIONAL PARK, AFTER 2417 MILES OF TRAVEL, IT WAS DISCOVERED THAT THE REPLACEMENT CHASSIS-TO-BODY FASTENERS HAD ALSO WORKED LOOSE RENDERING THE CAMPER PRONE BECOMING A HIGHWAY HAZARD. ALL LOOSE FASTENERS WERE REMOVED, THE HOLES PACKED WITH HARD WOOD SLIVERS, THEN REPLACED SECURELY. TO DATE SOME MINOR TIGHTENING HAS BEEN REQUIRED BUT NO FASTENERS HAVE WORKED THEIR WAY OUT. OUR SAFETY CONCERN HAS BEEN REPORTED TWICE TO THE DEALER (SEE ATTACHED FILE) WITH NO RESPONSE TO-DATE. THE MANUFACTURER MAY HAVE TAKEN APPROPRIATE ACTION TO RECALL AND CORRECT THIS DEFECT, BUT AS WE HAVE HEARD NOTHING IN THAT REGARD WE ARE NOW REPORTING THIS CONCERN DIRECTLY TO THE NHTSA. *JS

3 ST235/80R16 TOMAX 10 PLY TIRES BLEW OUT WITH LESS THAN 10,000 MILES AND 8/32 TREAD DEPTH. WE HAD 3 SEPARATE BLOWOUTS IN THE COURSE OF A 14 DAY PERIOD. ALL INVOLVED BELT SEPARATION

HAD A BLOW OUT ON 1 OUT OF 4 TIRES WITH LESS THAT 1200 MILES AND APPROXIMATELY 8 MONTHS OLD. I WAS TRAVELING 60MPH ON THE HIGHWAY WHEN THE TIRE BLEW AND IMMEDIATELY SHREDDED AND CAUSED DAMAGE TO MY TRAVEL TRAILER. I HAD CHECKED THE TIRE PRESSURE ABOUT 30 MINUTES BEFORE LEAVING MY HOUSE AND ALL TIRES WERE INFLATED TO THE RECOMMENDED 80PS COLDI. THE LOADED TRAILER WEIGHED WAS 11780LBS.

WE TOOK OUR MOTORHOME IN FOR SLIDE SEAL REPLACEMENT, AND WAS CONTACTED BY THE LOCAL RV REPAIR SHOP AND ADVISED THAT THE RV HAD STRUCTURAL FAILURE IN THE WALLS, MAKING IT UNSAFE TO USE. THE VEHICLE HAS NO HISTORY OF ACCIDENTS, AND THE REPAIRMAN BELIEVES THIS IS A STRUCTURAL ISSUE WITH FOREST RIVER RVS.

TL* THE CONTACT OWNS A 2014 FOREST RIVER ROCKWOOD. THE CONTACT STATED THAT THE FRONT AXLE WAS FRACTURED. THE RV WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 574-642-2640 AND STATED THAT THEY WOULD SEND THE CONTACT THE WARRANTY FORM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THE TREAD IS SEPARATING FROM THE TIRE CAUGHT IT BEFORE THE TIRE BLEW CAUSED COSMETIC DAMAGE TO TRAILER. IF DRIVEN ANY MORE THERE WOULD HAVE BEEN A FAILURE. THIS IS ON A PRIMETIME CRUSADER 315 RST IT IS NOT LISTED UNDER MANUFACTURES