FOREST RIVER Complaints

TL* THE CONTACT OWNS A 2015 FOREST RIVER COACHMEN. WHILE DRIVING ABOVE 60 MPH, THE STEERING WHEEL BECAME EXTREMELY EASY TO TURN IN EITHER DIRECTION. ALSO, THE VEHICLE BECAME UNSTABLE AND THE REAR END FISHTAILED. THE VEHICLE WAS TAKEN TO THE DEALER (LAKELAND DODGE IN LAKELAND, FLORIDA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

POWER KING TOW MAX ST TIRES. TREAD SEPARATED FROM TIRE ON HIGHWAY AT 50MPH, 8000 MILES ON TIRE. CAUSED DAMAGE TO MY PRIME TIME CRUSADER FIFTH WHEEL RV. TIRE PRESSURE ALWAYS MONITORED AND ADJUSTED.

TL* THE CONTACT OWNS A 2017 FOREST RIVER ARCTIC WOLF 285DRL4 CHEROKEE RV (NA). THE CONTACT OBSERVED MELTED PLASTIC AND WATER LEAKING FROM THE RV WITHOUT WARNING. THE WATER HEATER MELTED THE WATER HOSE. THE VEHICLE WAS TAKEN TO THE LOCAL CHEYENNE CAMPING CENTER, LOCATED AT 2960 N PLAINVIEW RD, WALCOTT, IA, 52773. THE RV WAS NOT DIAGNOSED BECAUSE THE DEALER STATED THAT THEY NEEDED TO WAIT TO HEAR FROM THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER TWICE AT 574-825-7000 AND LEFT MESSAGES, BUT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 25.

SO THIS IS SOME OF THE STUFF THAT NEEDED TO BE COMPLETED: REPLACE 7 WAY LEFT TURN SIGNAL REPLACE BRAKES (THERE WAS A SHORT AND THEY LOCKED UP AND STARTED SMOKING) TAIL LIGHT LENSE WAS NOT SECURE AND FELL OFF AS WE DROVE DOWN THE ROAD, ANOTHER CAR TOLD US IT CAME OFF HOT AND COLD FAUCETS WERE REVERSED IN THE SHOWER BROKEN TRIM OUTSIDE SPEAKER NOT WORKING PLUG FOR LIGHTS WAS FAULTY

WHEN DRIVING DOWN THE HIGHWAY THE LIVING ROOM SLIDE OUT COMES OUT APROX 4 INCHES DURING TRANSIT. HAVE TAKEN TO DEALER 4 TIMES AND PROBLEM STILL CONTINUES TO EXIST WHICH IS A SERIOUS SAFETY RISK AND HAZARD TO MYSELF AND OTHERS ON THE ROAD.

ISSUE: DOORS TO THE UNDER CABIN STORAGE WERE INSTALLED UPSIDE DOWN ALLOWING LARGE AMOUNTS OF WATER TO LEAK INTO CABIN AREA. FOREST RIVER DID HAVE KNOWLEDGE OF THE PROBLEM WITH THE UNIT AND THE ENGINEERS WERE WORKING A SOLUTION, HOWEVER THEY CONTINUE TO SELL THE UNITS. I RECEIVED MY UNIT IN JANUARY 2017.ENGINEERS HAVE NOT DEVELOPED A SOLUTION AS OF TODAY. SAFETY CONCERNS: MOLD THROUGHOUT THE CABIN AREA. OWNERS MANUAL STATES TO KEEP HUMIDITY AT 30 TO 50%. TO PREVENT MOLD. WITH THIS MODEL IT'S IMPOSSIBLE BECAUSE OF DESIGN TO MAINTAIN CORRECT HUMIDITY. FRAME SAFETY. THE UNIT HAS BONDED FLOORS. FLOORS ARE BONDED TO THE FRAME. WITH THE WARPING OF THE FLOORS, FRAME SAFETY IS A POSSIBILITIY. COULD POSSIBLY BREAK AWAY CAUSING AN ACCIDENT. THE UNIT WAS INSPECTED AND REPORTED TO FOREST RIVER THROUGH AN AUTHORIZED DEALER ABOUT THE ISSUES. FOREST RIVER SOLUTION IS TO PICK UP THE RV FROM THE REPAIR FACILITY, CONTINUE ON TRAVELING IN THE UNIT. THEY WOULD NOTIFY US OF A SOLUTION WHEN ONE BECOMES AVAILABLE. AS A CONSUMER I FEEL THIS IS AN UNREASONABLE TIME LINE TO SIMPLY WAIT ON A SOLUTION WHICH THE MANUFACTURER HAD PRIOR KNOWLEDGE OF. IT IS UNREASONABLE TO ASK ME TO CONTINUE TO TRAVEL IN A POTENTIALLY MOLD INFESTED UNIT.

TL* THE CONTACT OWNS A 2015 (NA) FOREST RIVER SANIBEL CAMPER EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST235/80/R16 (NA). WHILE PULLING INTO A PARKING AREA AT A LOW RATE OF SPEED, THE INNER TREAD SEPARATED ON THE FRONT DRIVER'S SIDE TIRE. THE TIRE WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE TIRE FAILURE. IN ADDITION, THE REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT WAS ABLE TO PULL THE CAMPER OVER AND REPLACE THE TIRE. THE VIN, VEHICLE, AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 FOREST RIVER SPARTAN TOYHAULER EQUIPPED WITH SAILUN TIRES (NA), SIZE: ST235/85/R16 (NA). THE TRAILER WAS BEING HAULED BY A 2017 FORD F-350. WHILE BEING HAULED AT 55 MPH, THE TRAILER VIBRATED ABNORMALLY. THE TRAILER WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND UNABLE TO BE BALANCED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE 20 TO 30 OUNCES OF WEIGHT TO BALANCE THE TIRES AND THE VIBRATION STILL MAY NOT GO AWAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 700 AND THE TRAILER FAILURE MILEAGE WAS 16,000.

THIS COMPLAINT INVOLVES COMPLETE TIRE FAILURE ON A DUAL AXLE TRAVEL TRAILER (CAMPER) (FOREST RIVER, CHEROKEE 19RR, VEHICLE ID NO. [XXX]; LENGTH WITH HITCH, 23 FEET 11 INCHES, WIDTH 8 FEET) UNLOADED VEHICLE WEIGHT: 4,180 LBS. GVWR: 7,574 LBS. MANUFACTURED DATE 3/30/2017. THE TIRE INVOLVED WAS A REAR, DRIVER?S SIDE AXLE, CASTLE ROCK BRAND ST205/75R14; DOT JUJT YMT 4716; MAX LOAD 800KG (1760 LBS) @ 50 PSI COLD; TREAD 2 NYLON + 2 STEEL SIDEWALL PLY 2 NYLON; SPEED RATING ?L?; MADE IN CHINA MLR06. I HAD PULLED OFF OF THE ROAD IN SAINT CLAIR, PA FOR GAS AND COFFEE AND WHEN STOPPED SAW PRIMARILY A RIM EXPOSED. THE TIRE HAD APPROXIMATELY 980 MILES ON IT, HAVING PICKED UP THE TRAILER NEW, IN WOLCOTT, IOWA ON MAY 17, 2017 AND THIS FAILURE OCCURRED ON MAY 20TH, 2017. DUE TO VERY HIGH WINDS EXPERIENCED THE FIRST TWO DAYS, WE SELDOM REACHED 65 MILES AN HOUR AND, EVEN ON THE THIRD DAY NEVER EXCEEDED 70 MILES AN HOUR. TOTAL LOADED WEIGHT WAS LESS THAN 1,000 LBS. ALL FOUR (4) TIRES ON THE VEHICLE ARE IDENTICAL AND WERE SAID TO BE INFLATED WITH NITROGEN AND, EQUIPPED WITH TIRE PRESSURE MONITORS. EACH TIME, BEFORE DRIVING THE VEHICLE, I INSPECTED EACH WHEEL PRESSURE MONITOR TO ENSURE THEY REMAINED GREEN (50 LBS OF PRESSURE INDICATED AND INITIALLY CONFIRMED WITH A RELIABLE TIRE PRESSURE GAUGE) AND AFTER DRIVING FOR ANY LENGTH OF TIME FELT EACH OF THE FOUR SIDE WALLS WITH THE BACK OF MY HAND AND NEVER FELT AS THOUGH THEY WERE HOT. I HAVE PICTURES OF THE FAILED TIRE/WHEEL ON THE TRAILER AND HAVE RETAINED THE WHEEL (LOWER SECTIONS OF BOTH SIDEWALLS REMAIN INTACT, ON THE WHEEL.) I AM CONCERNED THAT THESE TIRES ARE DEFECTIVE AND I AM UNCOMFORTABLE CONTINUING TO USE THE THREE THAT REMAIN ON THE TRAILER. PLEASE LET ME KNOW AT YOUR EARLIEST CONVENIENCE IF THESE TIRES ARE SAFE AND IF THEY HAVE BEEN RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE WERE ON THE FORWARD BED THAT SITS OVER THE PROPANE TANK AND BATTERY. MY 15 MONTH OLD SON ROLLED OVER TO THE "DRIVER SIDE" OF THE BED AND FELL THROUGH THE SIDE ONTO A CONCRETE PAD. IT WAS APPROXIMATELY A 4 FOOT FALL. THE VELCRO THAT HOLDS THE CANVAS TO THE BED DID NOT HOLD AND ALLOWED HIM TO FALL THROUGH. THE CAMPER WAS IN A CAMPSITE ON A CONCRETE PAD AND SET UP PER SPECIFICATIONS. IT WAS STATIONARY. OLDER MODELS USED TO HAVE BUNGEE TIE DOWNS THAT HELD THE SIDES OF THE CANVAS TO THE BED. THESE DO NOT EXIST ON THIS MODEL. LUCKILY NO INJURIES WERE CAUSED, BUT HE WAS CLOSE TO HITTING THE FRAME AND EDGE OF THE STORAGE BIN. *DT CARFAX CANNOT PROCESS THIS REQUEST. VIN NOT VALID.*JB