FREIGHTLINER Complaints

View complaints related to FREIGHTLINER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FREIGHTLINER 108SD
    - BROOKLYN, NY

    SOMETIMES THE DOORS LOCK DOWN WHEN IDLING, PARKED, NEUTRAL. I WAS OUTSIDE TO UNHOOK THE TRAILER AND BECAUSE THE DOORS LOCKED DOWN (IDLING, KEYS INSIDE, ALL COMMUNICATION DEVICES INSIDE) I HAD TO BE ON THE UNSAFE NO HUMAN BEING PLACE FROM MIDNIGHT TILL MORNING WAITING FOR HELP. ELECTRIC DOOR LOCK FAULTY, BE EXTREMELY CAUTIOUS WHEN STEPPING OUT FROM VEHICLE, DOORS MAY LOCK DOWN AND LEAVE YOU SOMEWHERE IN HAZARD. LUCKILY TRUCK DRIVER PAID ATTENTION ME WALKING ON THE SHOULDER AND STOPPED FOR HELP. DUE TO FAULTY DOORS LOCK SYSTEM I WAS IN DANGEROUS SITUATION, MISSED THE NEXT LOAD PICKUP, SPENT HOURS AND HOURS WAITING FOR HELP AND SPENT A LOT OF OUT OF POCKET MONEY FOR LOCKSMITH.

    Source: NHTSA WEB SITE
  • 2003 FREIGHTLINER SPRINTER 2500
    - JEFFERSONVILLE, IN

    TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 14 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE MASTER WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS THEN SLOWLY DRIVEN BACK TO HIS RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF LOUISVILLE LOCATED AT 2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 896-4411, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 320,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FREIGHTLINER CENTURY CLASS
    - WIXOM, MI

    BAD COMMERCIAL BRIDGESTONE TIRES 295/75R22.5 WITH CRACKS AND BULGES ON THE SIDE WALL. I PURCHASED 8 DRIVE TIRES FOR A SEMI TRUCK IN JULY 2018 FROM TA TRUCK SERVICE LOCATED AT 3483 LIBBEY RD, PERRYSBURG,OH. THE TIRES STILL HAVE 70% THREAD ON THEM TODAY, BUT TWO OF THEM GOT BAD. ONE GOT A 10 INCH CRACK ON THE SIDE WALL AND ANOTHER ONE GOT A BULGE ON THE SIDE WALL AS WELL. ALREADY CALLED BRIDGESTONE COMMERCIAL WARRANTY , AND THEY DIDN'T CARE.

    Source: NHTSA WEB SITE
  • 2019 FREIGHTLINER CASCADIA
    - MOUNT PROSPECT, IL

    POWER STEERING PUMP WAS BAD SINCE I BOUGHT THE TRUCK. NOW IT TAKES A LOT OF STRENGTH TO TURN THE WHEELS WHEN I PARK ( LOW RPM) THE DEALER CHERGED ME OVER $ 350 AND THEY SAID THAT THEY COULD FIND THE PROBLEM. JUNK !! IT FEELS LIKE IS LOCKING UP EVEN ON HIGHWAYS WHEN ENGINE CRUISES AT LOW RPM 2 : HEADLIGHTS BAD DESIGN . THE LED / TURN SIGNAL : THE BULB ITSELF IS AN LED LIGHT, BUT IS WAY TO CLOSE TO THE PLASTIC BARS INSIDE THE HEADLIGHT, AND THAT CAUSES BURNS IN THE PLASTIC , RESULTING IN A VERY DIM TURN LIGHT SIGNAL AND DAY LIGHT DRIVING LIGHTS . THE ONLY WAY TO FIX IT IS TO BUY ANOTHER HEADLIGHT ASSEMBLY CRAP ALSO

    Source: NHTSA WEB SITE
  • 2020 FREIGHTLINER CASCADIA
    - GARDEN GROVE, CA

    WHEN MY TRUCK DRIVING ON THE HIGH WAY WITH 70 MILES PER HOUR. THE CLUTCH FAN KICK IN - CRUISE CONTROL AUTOMATICALLY CANCEL - GEAR IN AND OUT. RPM ROSE UP AND DOWN FAST FROM IDLE TO THE CURRENT SPEED. IT BROUGHT TO DEALER TWICE BUT THEY SAID MY TRUCK IS RUNNING FINE. THERE IS NO LIGHT COME ON. 1ST TIME TOOK TO DEALER AT 54000 MILE, 2ND AT 63000. NOW IT IS 70,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2020 FREIGHTLINER CASCADIA
    - LINCOLNTON, NC

    AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHEN IT DOESN'T BREAK TRACTION. *TR

    Source: NHTSA WEB SITE
  • 2020 FREIGHTLINER CASCADIA
    - LOCUST GROVE, GA

    HAVE HAD SEVERAL FREIGHTLINERS FROM COLUMBIAS TO CASCADIAS, THEY ALL HAVE HAD ONE THING IN COMMON. THEY ALL LEAK WATER UNDER RAINY CONDITIONS. THE WINDSHIELD, THE DRIVER'S DOOR AS WELL AS THE DOOR ON THE SIDE OF THE AD SLEEPER. DOESN'T MATTER IF IN MOTION OR SETTING STILL IT LEAKS WATER. SAD PART IS I HAVE A 2020. THIS TRUCK WAS ALSO PURCHASED WITH AN ADVANCE WARNING SYSTEM THAT WILL SELF APPY THE BRAKES TO SLOW THE TRUCK DOWN. I HAVE HAD SEVERAL INSTANCE OF GOING OVER A BRIDGE WHERE THE TRUCK WILL MOMENTARILY BRAKE FOR NO APPARENT REASON. NOTHING IN FRONT OF ME OR TO THE SIDE. THIS HAPPENS FOR A SPLIT SECOND BUT IS FUSTRATING. THE OTHER, AND MORE IMPORTANT ISSUE HAPPENED ABOUT 4 MONTHS AGO WHILE TRAVELING DOWN THE HIGHWAY AT 65 MPH. A VEHICLE WAS IN FRONT OF ME WHEN THE DRIVER STARTED SLOWING DOWN AND USED HIS TURN SIGNAL WHEN BEGINING TO EXT THE HIGHWAY. I HEARD SEVERAL BEEPS ON THE DASH, THERE WAS AN AUDIBLE SOUND AND THE TRUCK WENT INTO A FULL EMERGENCY BRAKING CONDITION WHIHC INCLUDED THE TRAILER TOO. THE TRAILR STARTED TO FISHTAIL AND SKIDMARKS FROM THE TIRES. I TRIED TAPPING THE BRAKES SEVERAL TIMES BUT NOTHING CHANGED. THE TRUCK SLOWED TO 20MPH AND BRAKES RELEASED. THE TRUCK BEHIND ME PASSED ME ON SIDE WITH THE DRIVER GIVING ME THE BIRD. I HAD NO CONTROLL OVER WHAT HAPPENED!

    Source: NHTSA WEB SITE
  • 2019 FREIGHTLINER CASCADIA
    - MAINEVILLE, OH

    THE VEHICLE WAS TRAVELING ON A HIGHWAY SPEED 65 MPH WHEAT ROAD SURFACE, SUDDENLY THE TRUCK STEER TO THE LEFT WHEN THE DRIVER TRIES TO CORRECT THE TRUCK IN A STRAIGHT POSITION THE STEERING WHEEL IS NOT RESPONDING, AFTER A FRACTION OF THE SECOND THE TRUCK TURN TO RIGHT CROSSING 2 LINE TRAVELING HIT THE RAILS ON THE SIDE OF THE ROAD AND END UP INTO A TREE.

    Source: NHTSA WEB SITE
  • 2015 FREIGHTLINER CASCADIA
    - HOUSTON, TX

    WHEN THE TRUCK WAS PURCHASED THE ODOMETER SAID IT HAD ABOUT 28K MILES ON IT FOR $45K. WELL FOR THE LAST 45 DAYS I HAVE BEEN HAVING ISSUE AFTER ISSUE TO THE POINT WHERE IT WAS SMOKING SO BAD I COULD NOT DRIVE IT ANY LONGER. SO I CALL THE DEALER TO ADVISE THEM THAT TOO MANY ISSUES WERE HAPPENING AND THEY SAID IT WAS NOTHING THEY COULD DO FOR ME. TOOK IT TO FREIGHT LINER DEALERSHIP AND THEY TOLD ME THAT THE ODOMETER ON THE MOTOR WAS 293,662 NOT THE 28K IT WAS SOLD UNDER. NOW THE TRUCKS MOTOR HAS TO BE OVERHAULED WHICH IS $41K ACCORDING TO FREIGHT LINER. WE HAVE THE PAPERWORK OF EVERYTHING THAT NEEDS TO BE DONE. SO I ADVISED THE DEALERSHIP OF THIS INFORMATION ABOUT THE MILES AND THEY WANT ME TO GET ANOTHER LOAN ON TOP OF THE LOAN I ALREADY HAVE. PLEASE LET ME KNOW WHAT I CAN DO IN ORDER TO GET THIS RESOLVED. THEY SAID THEY CAN NOT HELP ME IN THIS MATTER. I HAVE

    Source: NHTSA WEB SITE
  • 2013 FREIGHTLINER CASCADIA
    - PARAGOULD, AR

    OCCURRING BOTH STATIONARY AND WHILE IN MOTION WHENEVER KEY IS TURNED ON. LEFT AND RIGHT UPPER VISOR LIGHTS WHILE THE OTHER 3 REMAIN OFF, DASH LIGHTS TURN ON AND OFF. SOME GAUGES NOT FUNCTIONING. HEADLIGHTS REMAIN ON WHILE KEY IN IGNITION REGARDLESS OF IF LIGHT SWITCH IS ON. EMERGENCY POWER SYSTEM FLUCTUATES ON AND OFF.

    Source: NHTSA WEB SITE