FREIGHTLINER Complaints
View complaints related to FREIGHTLINER. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 FREIGHTLINER BUSINESS CLASS M2- MINNEAPOLIS, MN
WHILE DRIVING THE TRACTOR/TRAILER DOWN THE HIGHWAY AN AMBER WARNING LIGHT CAME ON THE DASH. WITHIN A MATTER OF SECONDS THE ENTIRE TRUCK COMPLETELY SHUT DOWN WHILE AT HIGHWAY SPEEDS. THE DRIVER LOST ALL POWER STEERING, AND CONTROL OF THE VEHICLE. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT INJURY. THE VEHICLE WENT TO THE LOCAL FREIGHTLINER DEALER AND IT WAS DETERMINED THAT A FUSE HAD A HAIRLINE CRACK WHICH BROUGHT DOWN THE VEHICLE'S MCM.
Source: NHTSA WEB SITE -
2015 FREIGHTLINER BUSINESS CLASS M2- MINNEAPOLIS, MN
WHILE DRIVING THE TRACTOR/TRAILER DOWN THE INTERSTATE AN AMBER WARNING LIGHT CAME ON THE DASH. WITHIN A MATTER OF SECONDS THE ENTIRE TRUCK COMPLETELY SHUT DOWN WHILE AT HIGHWAY SPEEDS. THE DRIVER LOST ALL POWER STEERING, AND CONTROL OF THE VEHICLE. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD WITHOUT INJURY. THE VEHICLE WENT TO THE LOCAL FREIGHTLINER DEALER AND IT WAS DETERMINED THAT A FUSE HAD FAILED ON THE TRUCK BRINGING DOWN THE VEHICLES MCM.
Source: NHTSA WEB SITE -
2003 FREIGHTLINER SPRINTER 3500- CONWAY, SC
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED THE NEXT DAY. THE CONTACT REPLACED THE FUSE BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND IT WAS DISCOVERED THAT THE SAME FUSE HAD FAILED. THE CONTACT REPLACED THE FUSE, HOWEVER, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED THE FOLLOWING DAY AND THE SAME FUSE NEEDED REPLACEMENT WHICH CAUSED THE VEHICLE NOT TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED BUT THE TECHNICIAN WAS ABLE TO START THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS NOT ABLE TO BE STARTED. AS A RESULT, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ECM WAS MELTED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THE CRANK SHAFT SENSOR AND THE CAM SHAFT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 FREIGHTLINER CARGO- KINGSTON, AR
TL* THE CONTACT OWNS A 2007 FREIGHTLINER CARGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 12/11/15 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FREIGHTLINER CASCADIA- LANCASTER, TX
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RIGHT TURN WAS ACTIVATED AND FAILED TO DEACTIVATE. THE CONTACT ALSO STATED THAT SIGNAL LIGHT WOULD BE COME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAM CAB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS PERSISTENT.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 FREIGHTLINER CASCADIA- HESPERIA, CA
A/C - DEFROSTER BLOWER MOTOR BEGAN TO INTERMITTENTLY STOP. THROWING DASH CODE SPN 523318 FMI 7 REGARDLESS OF VEHICLE BEING IN MOTION OR PARKED. THEN MOTOR QUIT WORKING SUDDENLY. UPON TAKING IT TO A DEALERSHIP THEY FOUND THE MOTOR WAS SEIZED AND THE WIRING HARNESS HAD BEGAN TO MELT. WHEN REPLACING THE MOTOR THE TECHNICIAN SAID THEY HAD CHANGED THE DESIGN OF THE MOTORS. HE REPLACED THE MOTOR, AND HAD TO ADD A NEW ADAPTOR FOR THE MOTOR. HE ALSO HAD TO REPLACE THE WIRING HARNESS THAT HAD MELTED WHICH ATTACHES TO THE ADAPTOR.
Source: NHTSA WEB SITE -
2005 FREIGHTLINER FS-65- EBEN JCT, MI
SYNTECH SEAT BACKS ARE MADE TOO THIN. 23 OUT OF 26 OF THE SEATS ON THIS SCHOOL BUS ARE BROKEN. THESE SEAT BACKS ARE SPOT WELDED TO A TUBULAR FRAME AND THE THIN SHEET METAL SEAT BACK CRACKS AND SEPARATES FROM THE FRAME. IN THE STATE OF MICHIGAN THE STATE SCHOOL BUS INSPECTOR WILL RED TAG THIS BUS BECAUSE OF THIS DEFECT.
Source: NHTSA WEB SITE -
2009 FREIGHTLINER CASCADIA- GRAND PRAIRIE , TX
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD HESITATE TO MAKE THE TURN AND THERE WAS A CLICKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS CORRODED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 307,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FREIGHTLINER SPRINTER 2500- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2009 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED THAT OIL WAS SPILLING FROM THE ENGINE COMPARTMENT ONTO THE ROAD SURFACE. THE CONTACT INDICATED THAT UP FIVE QUARTS OF OIL WOULD SPILL OUT EVERY SEVEN DAYS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V294000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 288,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 FREIGHTLINER SPRINTER 3500- SANFORD, NC
APPROX. 6:00AM MONDAY MORNING JULY 6TH OF 2015 I HAD A FLAT TIRE ON THE PASSENGER SIDE WHEN I WENT TO GET IN MY TRUCK FOR WORK. UPON INSPECTION THE LEAK WAS SEEPING THRU THE STEEL INNER SURFACE OF THE RIM. APPROX. 2 INCHES AWAY FROM VALVE STEM AREA. FOR THE TIME BEING I DECIDED TO HAVE THE LIKE NEW TIRE JUST PUT ONTO MY OEM SPARE (WHEEL & TIRE) AND JUST USED THAT TO CARRY ON WITH BUSINESS. THE TIRE STORE SAID THEY HAVE NEVER SEEN A FACTORY STEEL WHEEL JUST LEAK AIR WITHOUT A OBVIOUS REASON. THE ONLY ANSWER TO CONTINUE TO USE THE WHEEL WAS TO HAVE A INNER-TUBE PUT IN IT. SO I HAD A KR-16 INNER TUBE PUT IN. APPROX. 6:00AM FRIDAY JULY 10TH I HAD A VERY SOFT TIRE ON DRIVERS SIDE FRONT. I PUMPED AIR INTO IT HERE AT MY HOUSE FROM MY COMPRESSOR AND WENT BACK TO MY TIRE STORE. THIS STORE IS THE ONLY PLACE TO EVER PUT TIRES ON MY TRUCK. THE GUY SAID AFTER USING SOME SOAPY WATER AND SHOWING ME AIR BUBBLES A COUPLE INCHES OVER FROM VALVE STEM THAT I HAD SAME PROBLEM AND THAT OBVIOUSLY I HAVE DEFECTIVE RIMS. HE PLACED A INNER-TUBE IN THIS WHEEL FOR ME AND I RETURN TO MY TRUCK AND CARRY ON. ON AUGUST THE 17TH 2015 I AM IN ROUTE TO CARY,NC ON US1 NORTH BOUND FROM MY HOME. I WAS IN THE DEEP RIVER AREA RUNNING 75MPH IN THE INSIDE/PASSING LANE WHEN OUT OF NOWHERE OR WARNING MY FRONT DRIVER SIDE EXPLODES. VERY NEARLY GOING INTO GUARD RAILS OR OFF INTO THE RIVER. THANKFULLY I MANAGED TO REGAIN CONTROL OF THE TRUCK AND GOT IT OFF THE ROAD WITH MIN. DAMAGE. USED OEM BOTTLE JACK KIT TO PUT MY SPARE ON; WHICH ALSO CONTAINS A TUBE. I GET IT ON AND LOSS DAY OF WORK AGAIN TO TIRE STORE. UPON THE TIRE BEING REMOVED THE STEEL OF THE OEM WHEEL HAS AN APPROXIMATELY 8" SPLIT/CRACK. HAD TO BUY NEW WHEEL. CUSTOMER CARE BRUSHING ME OFF. NOW, A 3RD FLAT THIS WEEK. ANOTHER WHEEL LEAKING AIR THRU THE STEEL. SAME AREA! SCARY AND UNSAFE. HAD TO PURCHASE ANOTHER NEW WHEEL ON TODAY! PLZ HELP!
Source: NHTSA WEB SITE