GENIE Complaints

View complaints related to GENIE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 GENIE TZ-50
    - ABERDEEN, SD

    TL* THE CONTACT OWNS A 2004 GENIE TZ50 TOWABLE LIFT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ALUMINUM OUTRIGGER FELL OFF DURING TRANSPORT DUE TO THE DISINTEGRATION OF A RUBBER WASHER. THE MANUFACTURER WAS NOTIFIED AND AGREED TO REPLACE THE WASHER THAT WAS DAMAGED, BUT WOULD NOT SUPPLY A KIT TO PREVENT THE OTHER THREE FROM HAVING THE SAME SAFETY ISSUE. UPDATED 07/10/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 GENIE TMZ-50/30
    - BURLINGTON, VT

    TL*THE CONTACT OWNS A 1999 GENIE TMZ-50/30. THE CONTACT STATED THAT IF ANY MOISTURE REACHES THE INSTRUMENT PANEL OR IN RAINY WEATHER CONDITIONS, THE CIRCUIT BOARD OF THE ELECTRICAL SYSTEM FAILS. ON ONE OCCASION, THE VEHICLE BECAME INOPERATIVE. ON ANOTHER OCCASION, WHILE NO ONE WAS OPERATING THE VEHICLE, IT BEGAN MOVING ON ITS OWN. THE CONTROL PANEL WAS REPLACED TWICE. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE. THE MILEAGES WERE NOT APPLICABLE. UPDATED 10/30/08. *LJ UPDATED 10/30/08. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 GENIE TMZ-34/19
    - LAUREL, IN

    THE CONSUMER CALLED THE MANUFACTURER ABOUT RECALL#01V071000 SUBJECT: FENDER MOUNTING. THE MANUFACTURER STATED THAT THE EQUIPMENT IS ON RECALL BUT DOESN'T KNOW HOW TO REMEDY THE PROBLEM. THE CONSUMER HAD BEEN TRYING TO GET SOME TYPE OF RESOLUTION FOR A MONTH NOW. THE CONSUMER SPOKE WITH GARY O. AT GENIE INDUSTRIES. CONSUMER REQUESTED A CALL BACK. *PH *SCC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE