GIRARDIN Complaints

WINDSHIELD WIPERS CONTINUE TO STOP WORKING AT ALL TIMES AND IS A SAFETY HAZARD AS I AM DRIVING DOWN THE HIGHWAY . I AM VERY CONCERNED AS TO MY FAMILIES SAFETY AS WELL AS MY OWN. *JB

THE FENDERS ON THE KENDON MOTORCYCLE TRAILER IN QUESTION WERE OBSERVED TO VIBRATE SIGNIFICANTLY AT HIGHWAY SPEEDS. NEW BALANCED TIRES MADE NO CHANGE IN THE VIBRATION. THE FIRST FAILURE IN THE TRAILER FENDER WAS OBSERVATION OF SUBSTANTIAL CRACKING OF THE STEEL MOUNTING BRACKETS ATTACHING THE FENDER. THE SECOND FAILURE, HOWEVER, CAME WITHOUT WARNING, OTHER THAN THE OBSERVED VIBRATION, THE FENDER TOTALLY SEPERATED FROM THE TRAILER ON THE EXPRESSWAY. A NEW FENDER WAS PURCHASED FROM THE MANUFACTURER AND IT WAS NOTED THAT THE MANUFACTURER HAD MODIFIED THE DESIGN OF THE NEW FENDER WITH SLOTS CUT AT TWO POINTS ON THE STEEL MOUNTING BRACKETS TO RELIEVE VIBRATION STRESS. THE INSTRUCTIONS IN THE KENDON "STAND-UP TRAILERS OPERATIONS MANUAL" PROVIDE NO WARNING OF THIS TYPE OF FAILURE. THE MANUAL DOES, HOWEVER, SUGGEST A PROCEDURE TO TIE DOWN THE MOTORCYCLE, WHICH, IF CAREFULLY FOLLOWED, DOES SUBSTANTIALLY REDUCE THE VIBRATION. THE MANUFACTUER SHOULD BE REQUIRED TO RECALL AND REPLACE THE DEFECTIVE FENDERS AND PLACE A PERMANENT PLACARD ON EACH FENDER TO INSTRUCT ON THE CORRECT TIE-DOWN PROCEDURE AND THE POTENTIAL FAILURE THAT WILL RESULT IF THE PROCEDURE IS NOT FOLLOWED. IMPORTANT NOTE: YOUR SYSTEM DOES NOT LIST IN ITS DROP DOWN MENU THE KENDON TRAILER COMPANY HTTP://WWW.KENDONUSA.COM THEREFORE, SO THE FORM WOULD PROCESS, I SELECTED ANOTHER MANUFACTUERER WHICH YOU NEED TO MANUALLY CHANGE TO KENDON.

3-4 MONTH OLD SUPER SWAMPER IROK TIRE SIZED: 33X10.50 EXPLODED DURING HIGH SPEED AT 60 MPH. DRIVER WEAVED INTO OTHER LANE UNCONTROLLABLY THEN STEERED TO SHOULDER. DRIVER INVESTIGATED SCENE OF EXPLOSION. SMALL PIECE OF TIRE , ABOUT 11 INCHES IN DIAMETER FITTED PERFECTLY INTO SIDEWALL RIP CIRCUMFERENTIALLY, RIP WAS IN SIDEWALL 65% OF TIRE RIPPED. TIRE SHOP THAT SOLD PUNCHED FAKE HOLE IN TREAD AREA , BLATANTLY OBVIOUS, AND SHOWED ENTRANCE INTO TIRE WITHOUT AIR NO NAIL PRESENT. ASKED ABOUT RECALL. SHOP OWNER ONLY WORRIED ABOUT ME PURCHASING NEW TIRE. WILL BE SHIPPED TO MOTHER STORE TODAY FOR INVESTIGATION. MODICA BROTHER'S TIRE. BEAUMONT, TEXAS. LOOKED UP ON NET. *AK

TL* - THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MPH THE FRONT WHEEL OF THE MOTORCYCLE CAME OFF.THE MOTORCYCLE WAS CONSIDERED A SPECIAL CONSTRUCTION MOTORCYCLE , AND HAD A KENNY BOYCE FRAME SERIAL NUMBER, PRO002838 ,AND THE MODEL WAS A CALIFORNIA PRO STREET, CAUSING THE MOTORCYCLE TO LOSE CONTROL, AND SENDING CONTACT UNDER A TRACTOR TRAILER, AND IT CAUGHT ON FIRE. THE CONTACT STATED THAT A MEDAL EXPERT TOOK A LOOK AT THE FRAME, AND FOUND HAIRLINE STRESS FRACTURE THAT CAUSED THE FRAME TO COME APART, WHICH LED THE FRONT WHEEL TO SEPARATE FROM THE FRAME. THE CONTACT CAN PROVIDE COPY OF ACCIDENT REPORT, AS WELL AS PICTURES OF MOTORCYCLE BEFORE AND AFTER THE CRASH.*AK

DT: CONTACT STATED THAT ONE SIDE OF THE FRAME ON MOTORCYCLE WAS LONGER THAN THE OTHER SIDE. THIS CAUSED THE MOTORCYCLE DRIVE TO THE RIGHT. DEALER GETS THE FRAME FROM CHINA AND IS ALSO THE MANUFACTURER. DEALER HAS TAKEN THE FRAME BACK, BUT CONTACT DID NOT WANT ANOTHER FRAME FROM CHINA. MOTORCYCLE A 2003 HURRICANE FAT DADDY. MANUFACTURER AND DEALER ARE AT SAME ADDRESS AS DEALER. MOTORCYCLE HAS NEVER BEEN REGISTERED. *AK

THIS IS A FOLLOW UP TO A COMPLAINT THAT I MADE IN 2003 OR EARLY IN 2004. MY 2000 HONDA CIVIC ORIGINAL TIRES FAILED. 2 FAILED AND WERE REPLACED WITH THE SAME BRAND UNDER WARRANTY, THEN THE OTHER 2 FAILED AND I BOUGHT A DIFFERENT BRAND. THEN I REGISTERED THIS WITH YOU. JUST NOW THE FIRST 2 TIRES REPLACED FAILED FOR THE SAME REASON. PLEASE RESPOND AND LET ME KNOW THAT YOU HAVE COMBINED THIS COMPLAINT WITH THE PREVIOUS COMPLAINT. PLEASE NOTE THAT I AM VERY METICULOUS ABOUT AIR PRESSURE AND ROTATION. *JB

HAVE OWNED A 1999 DODGE DAKOTA V8 318CI 4X4 EXTRA CAB SINCE BRAND NEW AND HAVE HAD ISSUES WITH THE FRONT BALL JOINTS. LESS THEN A YEAR OLD FRONT TIRES WEARING OUT ON THE INSIDES AND WHEN A WENT TO GET AN INSPECTION STICKER THEY SAID THE BALL JOINTS WHERE OUT OF SPEC AND SHOWED ME HOW THEY WHERE VERY SLOPPY BUT THEY MADE A FEW PHONE CALLS AND SAID THAT THESE DODGE DAKOTAS AND DURANGOS HAD DESIGN FLAWS WITH THE BALL JOINTS AND GAVE ME A STICKER. THE DEALER I GOT THE TRUCK FROM REPLACED THE PASSENGER SIDE LOWER CONTROL ARM. BUT IT JUST GOT SLOPPY AGAIN IN A FEW MONTHS. HAVE JUST KEPT REPLACING TIRES AND ASKED SEVERAL DEALERS ABOUT THIS AND THEY SAID THAT'S THE WAY THEY SHOULD BE AND THERE IS NOTHING WRONG WITH THEM. THIS TRUCK IS USED MOSTLY ON THE HIGHWAY FOR MY 80MILE DAILY COMMUTE TO WORK. I HEARD ABOUT THE RECALL BUT IT DOESN'T COVER THE 99 MODEL YEAR. DURING MY DRIVE TO WORK ON ROUTE 3 AND ROUTE 495 SOUTH THE FRONT WHEELS WANDER ALL OVER THE ROAD. LOOKING AT THEM TODAY THE FRONT TIRES (BOTH) ARE ONLY WORN ON THE INSIDE THE REST OF THE TIRE LOOKS LIKE IT'S BRAND NEW. *JB

THIS IS A FOLLOW UP TO A COMPLAINT THAT I MADE LAST YEAR OR EARLY THIS YEAR. MY 2000 HONDA CIVIC TIRES FAILED. 2 FAILED AND WERE REPLACED UNDER WARRANTY, THEN THE OTHER 2 FAILED AND I BOUGHT A DIFFERENT BRAND. THEN I REGISTERED THIS WITH YOU. ALL FOUR TIRES WHERE ORIGINAL, SO THEY MAY HAVE BEEN MANU AT THE SAME PLANT AND AT THE SAME TIME. HOWEVER, JUST NOW THE FIRST 2 TIRES REPLACED JUST FAILED FOR THE SAME REASON. PLEASE LOOK UP THE PREVIOUS COMPLAINT TO GET THE DATE THESE TIRES WERE ORIGINALLY GOTTEN. PLEASE RESPOND AND LET ME KNOW THAT YOU HAVE COMBINED THIS COMPLAINT WITH THE PREVIOUS COMPLAINT. PLEASE NOTE THAT I AM VERY METICULOUS ABOUT AIR PRESSURE AND ROTATION. *JB